ESET
Aupark Tower, 16th Floor, Einsteinova 3541/24,
Bratislava, 851 01,
Slovakia
Bratislava, 851 01,
Slovakia
421 2 322 441 11
Professional Services
ESET Technographics
ESET Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ESET and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2318 ESET employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ESET has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2020, Workday Recruiting for Recruiting, Applicant Tracking System in 2013, Zendesk Chat for Chatbots and Conversational AI in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ESET is running and its propensity to invest more and deepen its relationship with Oracle , Workday , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ESET revenues, which have grown to $719.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ESET intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ESET Tech Stack and Enterprise Applications
ESET ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020, ESET implemented Oracle NetSuite ERP to provide ERP Financial capabilities across its organization. The public site indicates Oracle NetSuite ERP is surfaced on ESET's website, linking the enterprise financial system to web-facing customer or billing interactions.
The deployment supplies standard ERP Financial functionality including general ledger, accounts payable, accounts receivable, billing, and financial reporting, capabilities commonly associated with Oracle NetSuite ERP. Configuration emphasis for this category typically includes unified chart of accounts and period close orchestration to support consolidated financial operations.
Operational coverage centers on finance and accounting business functions within ESET, with the application acting as the primary financial system of record for transactional posting and financial reporting. The presence on the website suggests integration points for customer invoicing or account management user flows alongside internal back-office processing.
Governance and process standardization are aligned to financial operations, with centralized control and standardized workflows for accounting close and reporting consistent with ERP Financial deployments. The implementation narrative positions ESET, Oracle NetSuite ERP, and the ERP Financial category in a direct relationship where the application supports core finance functions and web-exposed financial touchpoints.
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ESET HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | iCIMS Recruit Applicant Tracking System | Workday Recruiting | Recruiting, Applicant Tracking System | HCM | n/a | 2013 | 2013 |
In 2013, ESET implemented Workday Recruiting as its applicant tracking system. The deployment replaced iCIMS Recruit Applicant Tracking System and established Workday Recruiting as the primary Recruiting,Applicant Tracking System for external candidate capture on ESET’s careers site, where job postings and applications are handled through the Workday Recruiting career portal.
Workday Recruiting was configured to support core recruiting workflows, including requisition creation, job posting, candidate profile capture, interview scheduling, and offer management. The implementation leveraged standard Recruiting,Applicant Tracking System capabilities to centralize applicant records, route candidates to hiring managers, and maintain an auditable candidate lifecycle from application to hire.
Operational coverage focused on ESET’s recruiting and talent acquisition functions and was exercised through the company career site at the documented Workday jobs URL. The configuration emphasized external-facing career site integration with Workday Recruiting to capture applicant data directly into the system and enable recruiter and hiring manager access to candidate profiles within Workday Recruiting.
Governance centered on standardized recruiting workflows and role-based access for recruiters and hiring managers, aligning application intake, candidate review, and offer approval processes inside Workday Recruiting. The narrative reflects ESET, Workday Recruiting, and the Recruiting,Applicant Tracking System relationship and the use of Workday Recruiting as the ATS on ESET’s public careers site.
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ESET AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
In 2013, ESET implemented Zendesk Chat on their website. The Zendesk Chat deployment was embedded as a web widget on ESET's public site to provide real-time conversational support, consistent with the Chatbots and Conversational AI category. The implementation supported customer support and pre-sales engagement workflows through live human chat and automated routing.
Functional configuration emphasized agent-facing chat consoles, canned responses, visitor context capture and transcript logging, reflecting typical Chatbots and Conversational AI capabilities. Operational coverage centered on website-based customer support and sales inquiry handling, with agent workflows and escalation pathways built around chat sessions. Governance relied on standardized routing rules and templated responses to ensure consistent handling and to retain conversation transcripts for subsequent case processing.
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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ESET Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Event Management | Collaboration |
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2018 | 2018 |
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ESET eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2010 | 2010 |
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ESET CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2020 | 2020 |
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CRM | CRM |
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2010 | 2010 |
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Customer Experience | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Partner Relationship Management | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ESET ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2023 | 2023 |
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Remote Monitoring and Management | ITSM |
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2021 | 2021 |
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ESET TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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ESET PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
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2012 | 2012 |
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ESET IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2001 | 2001 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2001 | 2001 |
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ESET CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Threat Modeling | CyberSecurity |
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2025 | 2025 |
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IT Decision Makers and Key Stakeholders at ESET
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by ESET Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ESET IT executives and key decision makers. This section highlights ESET's latest recorded technology evaluations, including Amadeus Cytric for Travel Management on 2025-10-09 and Zuora Billing for Subscription and Recurring Billing on 2024-10-03. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ESET digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-10-09 | ESET | Evaluated | Amadeus IT Group | Amadeus Cytric | Travel Management | ERP Services and Operations |
| 2024-10-03 | ESET | Evaluated | Zuora | Zuora Billing | Subscription and Recurring Billing | ERP |
FAQ - APPS RUN THE WORLD ESET Technographics
ESET is a Professional Services organization based in Slovakia,
with around 2318 employees and annual revenues of $719.0 million.
ESET operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Workday Recruiting and Zendesk Chat,
covering areas like ERP Financial, Recruiting, Applicant Tracking System and Chatbots and Conversational AI.
ESET has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Workday and Zendesk.
ESET recently adopted applications including
Pure Signal Recon in 2025, Freshservice in 2023 and PostHog in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ESET’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ESET’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ESET technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.