ESG Solutions
20 Hyperion Court,
Kingston, K7K7K2, ON,
Canada
Kingston, K7K7K2, ON,
Canada
1 800-813-4406
Professional Services
ESG Solutions Technographics
ESG Solutions Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ESG Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 ESG Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
ESG Solutions has purchased the following applications: Microsoft 365 for Collaboration in 2018, Zendesk Service for Customer Support in 2021, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ESG Solutions is running and its propensity to invest more and deepen its relationship with Microsoft , Zendesk , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ESG Solutions revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ESG Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ESG Solutions Tech Stack and Enterprise Applications
ESG Solutions Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, ESG Solutions implemented Microsoft 365 as its Collaboration platform. ESG Solutions deployed Microsoft 365 to provide core collaboration and productivity services across its Canada-based professional services operations.
The deployment uses Microsoft 365 core services including Exchange Online for corporate email, SharePoint Online for intranet and document management, OneDrive for individual file storage, Microsoft Teams for real-time collaboration and integrated Office desktop and web applications for authoring. Identity and access functions are provided through Azure Active Directory tied to the Microsoft 365 tenant to manage single sign on and user provisioning at scale for roughly 200 employees. The implementation follows typical Collaboration functional workflows such as centralized mailbox management, SharePoint site provisioning per engagement, Teams-based meeting and chat orchestration, and cloud file synchronization.
Publicly observable traces on ESG Solutions website indicate Microsoft 365 tenancy and hosted services are in use for corporate communications and mail routing, implying a centralized tenant model. Operational coverage spans core business functions including consulting delivery, operations, and sales, with governance centralized under IT for tenant administration, identity governance, and SharePoint site lifecycle management. ESG Solutions Microsoft 365 Collaboration supports internal communication and document management for consulting and delivery teams, clearly tying the Company to the Application and the Collaboration Category for key Business Functions.
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ESG Solutions CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2021 | 2021 |
In 2021, ESG Solutions implemented Zendesk Service for Customer Support on its corporate website to centralize incoming client requests. The deployment places Zendesk Service as the primary web‑facing support channel, routing website-originated inquiries into a centralized ticketing queue for the company’s client services organization.
Configuration focused on core Customer Support capabilities including web widget ticket capture, case management and routing, a knowledge base for self-service, and email channel handling. Zendesk Service was configured to support standard helpdesk workflows, agent role segmentation, and priority and SLA rules consistent with professional services support operations.
The implementation integrated Zendesk Service directly into ESG Solutions’ website front end, enabling in-browser ticket submission and contextual issue capture from client interactions. Operational coverage extends to client services and support teams across the company, enabling a consolidated view of client inquiries and a single system of record for customer support activities.
Governance changed to emphasize centralized ticket triage, defined escalation paths, and role-based agent permissions within Zendesk Service, with reporting and auditability built into the platform to support ongoing support process management. The deployment of Zendesk Service aligns the Customer Support function with a web-first support model and common service management practices.
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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ESG Solutions IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2016 | 2016 |
In 2016, ESG Solutions implemented Microsoft Azure Cloud Services to host and operate its public website. ESG Solutions uses Microsoft Azure Cloud Services within the Application Hosting and Computing Services category to provision web-facing compute, storage, and platform resources for its site.
The implementation focuses on cloud-hosted web infrastructure, using Azure platform services for application hosting, object storage for content assets, and virtual networking for site delivery and administrative access. Operational scope is concentrated on web operations and marketing-managed content, with governance organized around centralized cloud account administration and role-based access controls for the Azure subscription. The deployment emphasizes platform-level scalability, environment segregation between production and non-production, and standard cloud operational practices common to Application Hosting and Computing Services implementations.
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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ESG Solutions CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at ESG Solutions
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by ESG Solutions Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ESG Solutions IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ESG Solutions digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD ESG Solutions Technographics
ESG Solutions is a Professional Services organization based in Canada,
with around 200 employees and annual revenues of $20.0 million.
ESG Solutions operates a diverse technology stack with applications such as
Microsoft 365, Zendesk Service and Microsoft Azure Cloud Services,
covering areas like Collaboration, Customer Support and Application Hosting and Computing Services.
ESG Solutions has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft and Zendesk.
ESG Solutions recently adopted applications including
Amazon EC2 in 2022, Amazon CloudFront in 2022 and Cloudflare CDN in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ESG Solutions’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ESG Solutions’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ESG Solutions technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.