Eskom
Maxwell Dr, Sunninghill,
Sandton, 2157,
South Africa
Sandton, 2157,
South Africa
27 11 800-8111
Utilities
Eskom Technographics
Eskom Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Eskom and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 42749 Eskom employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Eskom has purchased the following applications: FIS Integrated Payables for AP Automation in 2013, Hitachi Ventyx FocalPoint Suite for Asset Performance Management in 2007, Microsoft SharePoint for Enterprise Content Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Eskom is running and its propensity to invest more and deepen its relationship with FIS Global , SAP , Hitachi Vantara or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Eskom revenues, which have grown to $13.82 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Eskom intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Eskom Tech Stack and Enterprise Applications
Eskom ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS Integrated Payables | AP Automation | ERP | n/a | 2013 | 2014 |
In 2013, Eskom implemented FIS Integrated Payables as an AP Automation platform, engaging vendor FIS Global to provision and operate the solution for finance operations. The deployment targeted accounts payable, supplier payment orchestration, and payment execution workflows within Eskom's centralized finance and treasury domain.
FIS Integrated Payables was configured to deliver AP Automation capabilities typical of the category, including electronic invoice capture and validation, automated approval workflows, supplier master data controls, payment file generation, and reconciliation support. Configuration emphasis aligned with procure-to-pay processes and governance requirements for mission critical financial applications.
Operational coverage centered on Eskom finance and treasury teams and was designed to interoperate with FIS-managed financial infrastructure, reflecting Eskom's broader use of vendor-provisioned treasury software. Eskom's procurement and service governance for vendor financial systems includes formal safeguards such as escrow arrangements and defined service windows, which establish expectations for availability and continuity.
Governance practices documented by Eskom include procurement-led contracting, an existing escrow arrangement with NCC Group Escrow Limited for FIS-provisioned treasury products, and specified service level hours of Monday to Friday 08:00 to 17:00 and Saturday 08:00 to 12:00 South African time. The implementation positions Eskom, FIS Integrated Payables, AP Automation and the finance business function in a vendor-managed operating model with formal contractual and custody safeguards.
|
|
|
|
|
ERP Financial | ERP |
|
2019 | 2019 |
|
Eskom ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hitachi Vantara | Legacy | Hitachi Ventyx FocalPoint Suite | Asset Performance Management | ERP Services and Operations | n/a | 2007 | 2008 |
In 2007, Eskom implemented Hitachi Ventyx FocalPoint Suite, deploying the Asset Performance Management application to support asset-centered maintenance and reliability functions. The Hitachi Ventyx FocalPoint Suite for Asset Performance Management was introduced to provide a unified platform for asset health assessment and maintenance planning across Eskom operations.
Implementation focused on core Asset Performance Management capabilities typical of the category, including a centralized asset registry, condition-based maintenance workflows, asset health scoring, failure mode and effects conceptual analysis, and work planning and scheduling support. The Hitachi Ventyx FocalPoint Suite was configured to ingest field inspection and condition monitoring inputs, enable risk-based maintenance prioritization, and drive preventive and corrective work orders into operational workflows.
Operational coverage emphasized support for operations and maintenance teams responsible for generation and network assets, aligning the application with asset management and maintenance planning business functions. The deployment emphasized data consolidation and standardization of asset records to improve governance over inspection frequency, maintenance authorization, and lifecycle planning.
Governance changes centered on establishing centralized asset data stewardship and standard operating procedures for maintenance planning, with roles for asset managers and maintenance planners articulated through the application. Eskom uses Hitachi Ventyx FocalPoint Suite for Asset Performance Management to centralize technical asset information, coordinate maintenance execution, and standardize asset lifecycle processes.
|
|
|
|
|
Computerized Maintenance Management (CMMS) | ERP Services and Operations |
|
2017 | 2017 |
|
|
|
|
|
Enterprise Asset Management | ERP Services and Operations |
|
2012 | 2012 |
|
|
|
|
|
OSS/BSS | ERP Services and Operations |
|
2013 | 2014 |
|
|
|
|
|
Utilities Distribution Management | ERP Services and Operations |
|
2007 | 2008 |
|
Eskom Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft SharePoint | Enterprise Content Management | Content Management | n/a | 2020 | 2020 |
In 2020, Eskom implemented Microsoft SharePoint to manage content on its public website and to establish a centralized Enterprise Content Management capability. Microsoft SharePoint was provisioned to support web publishing, document management, site collections, metadata-driven content models, and search-driven navigation for corporate content delivery. The deployment emphasizes public-facing site architecture and content presentation consistent with an enterprise web content scenario.
Configuration centers on content publishing workflows, role-based permissions, document versioning, and records management features typical of an Enterprise Content Management implementation. The Microsoft SharePoint implementation is positioned to operate alongside Eskom web hosting and authentication layers for public site delivery, and governance is enforced through publish-approve workflows and content lifecycle policies. Eskom Microsoft SharePoint Enterprise Content Management supports corporate web content publishing and document management business functions.
|
Eskom TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Treasury Management | TRM |
|
2013 | 2014 |
|
Eskom IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
Eskom Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Video Security Cameras | Physical Security |
|
2015 | 2015 |
|
Eskom Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
PEO (Professional Employer Organization) | Professional Services |
|
2023 | 2023 |
|
IT Decision Makers and Key Stakeholders at Eskom
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
CIO | CXO | Finance | |
|
|
|
Officer Data Management | Manager | IT | |
|
|
|
Chief Advisor (Business Intelligence) | Manager | IT | |
|
|
|
Chief Information Officer | CXO | IT | |
|
|
|
Chief Advisor: Business Intelligence | Manager | IT | |
|
|
|
Chief Technologist: Asset Management Operating & Maintenance Centre of Excellence | CXO | Investment | |
|
|
|
Fleet Area Manager | Manager | Supply Chain | |
|
|
|
Senior Manager Maintenance and Operations | Manager | Operations | |
|
|
|
Maintenance Manager | Manager | Finance | |
|
|
|
Maintenance and Asset Manager | Manager | Investment | |
|
|
|
Senior Engineer - Asset Management Resource Planning | Non Manager | Operations | |
|
|
|
General Manager: Transmission Asset Management | Manager | Investment | |
|
|
|
Power Generation Operating/Asset Manager | Manager | Investment | |
|
|
|
COO | CXO | Finance | |
|
|
|
Plant Manager | Manager | Finance | |
|
Apps Being Evaluated by Eskom Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Eskom IT executives and key decision makers. This section highlights Eskom's latest recorded technology evaluations, including Paymenow for Earned Wage Access on 2025-11-13, IBM Maximo for Enterprise Asset Management on 2025-08-07, and Hitachi Network Manager (formerly ABB Ability Network Manager Market Management System) for Utilities ERP on 2025-07-18. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Eskom digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-11-13 | Eskom | Evaluated | Paymenow | Paymenow | Earned Wage Access | HCM |
| 2025-08-07 | Eskom | Evaluated | IBM | IBM Maximo | Enterprise Asset Management | ERP Services and Operations |
| 2025-07-18 | Eskom | Evaluated | Hitachi | Hitachi Network Manager (formerly ABB Ability Network Manager Market Management System) | Utilities ERP | ERP Services and Operations |
| 2024-11-08 | Eskom | Evaluated |
|
|
Project Portfolio Management | PPM |
| 2024-08-19 | Eskom | Evaluated |
|
|
Procurement | Procurement |
FAQ - APPS RUN THE WORLD Eskom Technographics
Eskom is a Utilities organization based in South Africa,
with around 42749 employees and annual revenues of $13.82 billion.
Eskom operates a diverse technology stack with applications such as
FIS Integrated Payables, Hitachi Ventyx FocalPoint Suite and Microsoft SharePoint,
covering areas like AP Automation, Asset Performance Management and Enterprise Content Management.
Eskom has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as FIS Global, Hitachi Vantara and Microsoft.
Eskom recently adopted applications including
Employ Africa PEO in 2023, Amazon EC2 in 2021 and Microsoft SharePoint in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Eskom’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Eskom’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Eskom technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.