Esri
380 New York St,
Redlands, 92373, CA,
United States
Redlands, 92373, CA,
United States
1 909-793-2853
Professional Services
Esri Technographics
Esri Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Esri and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6000 Esri employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Esri has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2012, iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2018, Adobe WorkFront for Business Process Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Esri is running and its propensity to invest more and deepen its relationship with SAP , iCIMS , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Esri revenues, which have grown to $1.30 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Esri intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Esri Tech Stack and Enterprise Applications
Esri ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2012 | 2012 |
In 2012, Esri implemented SAP ERP ECC 6.0 as its ERP Financial backbone for core business management. The project was driven by escalating data volumes and additional applications that degraded system response, lengthened batch processes, and risked batch windows overrunning into production time.
The deployment centralized SAP ERP ECC 6.0 on IBM Power 750 servers, preserved IBM DB2 for database management, and consolidated data storage onto IBM XIV Storage Systems, with migration execution supported by IBM Migration Factory and engagement with IBM Premier Business Partner thinkASG. This architecture paired a high performance application tier, a DB2 relational database tier, and XIV automated storage provisioning to improve throughput and storage efficiency for SAP workloads.
Configuration work emphasized ERP Financial capabilities, including core financial ledgers, batch processing workflows, and database compression to reduce production volumes. Integrations explicitly tied SAP ERP ECC 6.0 to IBM DB2 at the database tier and to IBM XIV for storage management, enabling automated provisioning and operational alignment across Esri business functions.
Operational governance was updated to incorporate automated storage management and provisioning, which reduced administration effort by roughly one full-time equivalent, and DB2 compression reduced core production database volumes by 40 percent. The new IBM server platform projected annual energy consumption of 89,702 kWh, a reduction of 33,726 kWh or 27 percent, and the combined infrastructure and configuration changes addressed the prior risk of batch processes overrunning into production windows.
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Esri HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018, Esri implemented iCIMS Recruit Applicant Tracking System as its Applicant Tracking System to manage external hiring flows and to publish job openings on its public careers site. The deployment places the iCIMS Recruit Applicant Tracking System on an externally hosted careers portal reachable from Esri’s website, supporting Talent Acquisition and HR for the 6000 employee professional services organization.
The implementation includes core applicant tracking capabilities such as job requisition publishing, candidate application intake, branded candidate portal and job search, resume parsing and candidate profile management, workflow automation for screening and interview scheduling, and hiring manager access for review and approvals. iCIMS Recruit Applicant Tracking System is configured to centralize recruiting workflows, enforce role based access for recruiters and hiring managers, and standardize requisition lifecycles and candidate communications.
Operational governance centers in Esri’s Talent Acquisition and HR teams, with the system servicing corporate recruiting and external candidate engagement across the organization. The deployment emphasizes career site embedding of the Applicant Tracking System, standardized recruiting workflows, and centralized candidate data stewardship to support compliance and operational consistency.
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Esri ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe WorkFront | Business Process Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Esri implemented Adobe WorkFront as a Business Process Management solution to manage web-facing content and work intake workflows. The deployment is focused on using Adobe WorkFront on their website to capture requests, route approvals, and orchestrate digital content production, positioning Esri, Adobe WorkFront, and Business Process Management in a direct relationship with web and marketing operations.
The Adobe WorkFront configuration emphasized project and portfolio management capabilities, structured request intake forms, workflow automation for approval routing, and resource planning for creative and editorial tasks. The implementation used standard Business Process Management functional patterns such as intake-to-execution pipelines, task assignments, milestone tracking, and configurable approval gates to align work across content creation and publishing processes.
Architecturally, the deployment is implemented as a cloud-hosted application embedded into Esri’s website to surface intake forms and automate handoffs from requestors to marketing and digital content teams. Integrations are explicitly focused on the website and digital content operations rather than third party product names, enabling automated request capture and status visibility for web operations and marketing departments.
Governance centered on centralizing work intake, standardizing request templates and approval workflows, and instituting role-based approvals and reporting for content lifecycle management. The rollout prioritized web and marketing teams, establishing process controls and operational workflows within Adobe WorkFront to drive consistent work orchestration for Esri’s website content and related marketing activities.
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Professional Services Automation | ERP Services and Operations |
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2018 | 2018 |
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Esri AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Esri Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Esri Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2017 | 2017 |
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Digital Asset Management | Content Management |
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2021 | 2021 |
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Digital Signing | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Esri CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2016 | 2016 |
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Esri ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Esri PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2021 | 2021 |
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Esri TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Esri PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Esri IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Database Management | IaaS |
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2012 | 2012 |
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Esri CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Esri
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Director, Intelligence Business Development | Director | IT | |
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Data and Analytics Manager | Manager | IT | |
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CIO | CXO | IT | |
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Director, Global Business Development | Director | Finance | |
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Director, Global Sales & Business Development | Director | Sales | |
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Director, Corporate & Business Development | Director | Finance | |
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Director Global Business Development, Natural Resources | Director | Finance | |
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Deputy Director, Operations | Director | Finance | |
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Director, Company Operations | Director | Finance | |
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President | CXO | Finance | |
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Chief Human Resources Officer | CXO | HR | |
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Human Resources Business Partner | Manager | HR | |
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Chief Financial Officer | CXO | Finance | |
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CTO | CXO | IT | |
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Program Manager - Enterprise Architecture | Manager | IT | |
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Data Center Operations Manager | Manager | IT | |
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Information Technology Project Manager & IST Service Delivery Lead | Manager | IT | |
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IT Operations Manager / Service Delivery | Manager | IT | |
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Apps Being Evaluated by Esri Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Esri IT executives and key decision makers. This section highlights Esri's latest recorded technology evaluations, including BlackRock Aladdin for Portfolio and Investment Management on 2025-12-19, Esri Arcgis for Geographic Information System on 2025-07-25, and IFS Cloud ERP for ERP Financial on 2024-12-02. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Esri digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-12-19 | Esri | Evaluated | BlackRock | BlackRock Aladdin | Portfolio and Investment Management | Investment Management |
| 2025-07-25 | Esri | Evaluated | Esri | Esri Arcgis | Geographic Information System | PLM and Engineering |
| 2024-12-02 | Esri | Evaluated | IFS | IFS Cloud ERP | ERP Financial | ERP |
| 2024-10-01 | Esri | Evaluated |
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Enterprise Content Management | Content Management |
FAQ - APPS RUN THE WORLD Esri Technographics
Esri is a Professional Services organization based in United States,
with around 6000 employees and annual revenues of $1.30 billion.
Esri operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, iCIMS Recruit Applicant Tracking System and Adobe WorkFront,
covering areas like ERP Financial, Applicant Tracking System and Business Process Management.
Esri has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, iCIMS and Adobe Systems.
Esri recently adopted applications including
Adobe WorkFront in 2021, LogMeIn BoldChat in 2021 and Adobe Connect in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Esri’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Esri’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Esri technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.