Chelmsford, CM2 6DA,
United Kingdom
Essex Police Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Essex Police and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Essex Police employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Essex Police has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2017, Microsoft 365 for Collaboration in 2017, EpiServer CMS for Web Content Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Essex Police is running and its propensity to invest more and deepen its relationship with SAP , Microsoft , Optimizely or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Essex Police revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Essex Police intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management | n/a | 2017 | 2018 |
In 2017, Essex Police deployed SAP ERP ECC 6.0 to provide ERP Financial back office functions across Essex Police and Kent Police. The SAP ERP ECC 6.0 implementation established a centralized back office platform delivering core financial processing for both forces, positioning SAP ERP ECC 6.0 as the ERP Financial system supporting finance and procurement operations.
Configuration emphasized standard ERP Financial capabilities including general ledger, accounts payable, accounts receivable, procurement and fixed asset accounting, with role based access aligned to finance and support teams. The deployment was structured as a shared instance serving both organizational entities, requiring infrastructure provisioning and hardware upgrade activity to support ECC 6.0, and governance centered on centralized financial controls, change management and cross force process alignment for invoicing, supplier management and financial reporting.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Essex Police implemented Microsoft 365 to provide enterprise Collaboration capabilities across the force. The deployment covered roughly 2,000 staff and focused on improving internal communication, secure document storage, and task coordination.
The Microsoft 365 implementation leveraged core modular services typical of Microsoft 365, including Exchange for email, SharePoint Online for intranet and document libraries, Microsoft Teams for messaging and incident coordination, and OneDrive for user file sync. Configuration work emphasized role based access controls, information classification, and mailbox and site provisioning patterns consistent with public sector collaboration needs.
Administration was centralized in a cloud tenant model with delegated admin roles for local policing units, enabling unified policy application, identity management, and conditional access controls. Microsoft 365 is also surfaced on the Essex Police public website for select public facing content and contact workflows, linking the Collaboration platform to external engagement channels.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Optimizely | Legacy | EpiServer CMS | Web Content Management | Content Management | n/a | 2019 | 2019 |
In 2019, Essex Police deployed EpiServer CMS to manage its public website. The implementation positions EpiServer CMS as the primary Web Content Management platform for www.essex.police.uk, centralizing public-facing content creation and publication under a single content management environment.
The deployment focuses on standard Web Content Management capabilities, including template-driven page rendering, content authoring and editorial workflows, media asset management, and scheduled publishing to support timed information updates. Operational responsibility centers on communications and public information teams, with governance applied through role-based authoring, approval chains, and permission controls to ensure controlled publication of policing information. The implementation supports structured site architecture and content lifecycle management to maintain consistent public messaging and streamline routine updates to the external website.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
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Call Center | CRM |
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2005 | 2005 |
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Customer Analytics | CRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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