Singapore, 189352,
Singapore
Estee Lauder Travel Retailing Technographics
Estee Lauder Travel Retailing Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Estee Lauder Travel Retailing and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Estee Lauder Travel Retailing employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Estee Lauder Travel Retailing has purchased the following applications: Unit4 Prosoft HRMS for Core HR in 2012, Adobe Experience Cloud for Customer Experience in 2018, New Relic APM for Application Performance Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Estee Lauder Travel Retailing is running and its propensity to invest more and deepen its relationship with UNIT4 , Oracle , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Estee Lauder Travel Retailing revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Estee Lauder Travel Retailing intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Estee Lauder Travel Retailing Tech Stack and Enterprise Applications
Estee Lauder Travel Retailing HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UNIT4 | Legacy | Unit4 Prosoft HRMS | Core HR | HCM | n/a | 2012 | 2013 |
In 2012, Estee Lauder Travel Retailing implemented Unit4 Prosoft HRMS to centralize Core HR operational processes for its Singapore branch while supporting finance and HR workflows across six regional countries. The deployment of Unit4 Prosoft HRMS emphasized expense management and workforce financial controls, aligning the application with Core HR responsibilities and operational reporting to the corporate office.
Unit4 Prosoft HRMS was configured to manage detailed expense claim workflows, including verification and counter review of employee expense claims for Japan, Korea, Singapore, Hong Kong, Australia and New Zealand. Functional capabilities implemented include expense claim processing using the Prosoft expense claim system, calculation and cross charging of agents sales commission and rebates based on agency agreements, preparation of accruals for bonus leave and expatriate employee expenses, and monitoring of weekly cash flow and bank balances.
Operational integrations and outputs were oriented to corporate financial consolidation and compliance, specifically preparing the month end HFM package for the Singapore branch and preparing quarterly GST submissions and audit schedules. The solution also maintained Prosoft master data for Singapore, Australia and New Zealand and supported review workflows for Japan and Korea P and L reasonableness, including variances, expense coding and cost center analysis.
Governance and process design emphasized multi country review controls and handoffs between local finance and regional oversight, with explicit counter review steps for four regional countries and detailed verification for Japan and Korea. The implementation structured month end submission routines to corporate, formalized audit schedule preparation for year end audit, and embedded routine finance governance tasks such as commission calculation and cross charging within Unit4 Prosoft HRMS processes.
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2019 | 2019 |
|
Estee Lauder Travel Retailing CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Cloud | Customer Experience | CRM | n/a | 2018 | 2018 |
In 2018, Estee Lauder Travel Retailing implemented Adobe Experience Cloud to manage Customer Experience for its public website operated out of Singapore. Estee Lauder Travel Retailing Adobe Experience Cloud Customer Experience efforts were centered on consolidating web content and digital engagement capabilities for the travel retail business function.
Configuration emphasized core Customer Experience capabilities such as content management, digital asset management, web analytics, personalization, and campaign orchestration. Adobe Experience Cloud was used to author and publish localized product and promotional pages, manage seasonal campaign assets, and orchestrate personalized experiences across site touchpoints.
Operational ownership was aligned with travel retail marketing and e-commerce teams, with editorial and approval workflows governing content lifecycle and asset usage. The deployment established site-level governance, standardized content workflows, analytics tagging, and centralized management of travel retail web experiences under Adobe Experience Cloud.
|
|
|
|
|
Customer Experience | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2022 | 2022 |
|
Estee Lauder Travel Retailing ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2016 | 2016 |
In 2016, Estee Lauder Travel Retailing deployed New Relic APM on its public website. New Relic APM, in the Application Performance Management category, was instrumented to capture application-level telemetry for the site and to centralize visibility of web application behavior.
The deployment focused on installing New Relic APM agents across the website application tier, enabling transaction tracing, error analytics, runtime metrics, and configurable performance dashboards. Configuration included request-level traces and custom instrumentation for key customer interaction flows, aligning with standard Application Performance Management capabilities for web storefronts.
Operational coverage was limited to the public-facing website and was managed by digital operations and engineering teams, who configured dashboards and alerting to support incident response processes. New Relic APM data fed centralized monitoring views to surface application errors and performance regressions for ongoing application support.
|
|
|
|
|
Application Performance Management | ITSM |
|
2018 | 2018 |
|
Estee Lauder Travel Retailing TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2021 | 2021 |
|
Estee Lauder Travel Retailing IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
Estee Lauder Travel Retailing CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2015 | 2015 |
|
IT Decision Makers and Key Stakeholders at Estee Lauder Travel Retailing
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Estee Lauder Travel Retailing Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||