List of SAP Global Trade Services (GTS) Customers
Walldorf, 69190,
Germany
Since 2010, our global team of researchers has been studying SAP Global Trade Services (GTS) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SAP Global Trade Services (GTS) for Global Trade Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SAP Global Trade Services (GTS) for Global Trade Management include: BMW, a Germany based Automotive organisation with 157457 employees and revenues of $165.84 billion, BMW Group, a Germany based Automotive organisation with 146064 employees and revenues of $163.30 billion, Vernal Biosciences, a United States based Oil, Gas and Chemicals organisation with 9886 employees and revenues of $144.77 billion, NVIDIA, a United States based Manufacturing organisation with 36000 employees and revenues of $130.50 billion, ConocoPhillips, a United States based Oil, Gas and Chemicals organisation with 11800 employees and revenues of $54.75 billion and many others.
Contact us if you need a completed and verified list of companies using SAP Global Trade Services (GTS), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the SCM software purchases.
The SAP Global Trade Services (GTS) customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of SCM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Adobe | Professional Services | 31360 | $23.8B | United States | SAP | SAP Global Trade Services (GTS) | Global Trade Management | 2014 | n/a |
In 2014, Adobe implemented SAP Global Trade Services (GTS) as its Global Trade Management platform to support cross-border trade processing and compliance within its order to cash ecosystem. The SAP Global Trade Services (GTS) deployment was positioned alongside Adobe’s SAP order to cash and finance business systems and enterprise front end web applications, including the licensing website and Adobe ordering portal, to centralize trade compliance and customs processing.
Configuration work focused on GTS capabilities aligned to Global Trade Management needs, including trade compliance screening, customs management and export/import documentation workflows, with functional alignment to Order to Cash and Quote to Cash processes. The implementation supported order provisioning, fulfillment and logistics workflows and was involved in Order to Cash process redesign activities related to the TubeMogul acquisition and enterprise automation improvements.
The SAP Global Trade Services implementation was integrated with SAP ECC, Hybris billing, SAP CI, SAP CC, SAP SFDC integrations and EDI business partners, and it operated in close coordination with revenue operations, Master Data, pricing, cloud provisioning and product teams. Operational coverage extended across B2B deal processing, finance and logistics functions, with GTS data and transaction flows feeding downstream revenue recognition and fulfillment chains.
Governance and rollout included documented functional and business requirements, approved functional design specifications, stakeholder UAT sessions and a designated point of contact for escalations and implementation support. The program addressed a prioritized business process gap in order provisioning that delivered explicit operational outcomes, including on-time revenue recognition improvements quantified at 100+ K USD per year, savings of over 1000 hours per year in cross-functional effort, and support for seamless order and deal processing over 500 MIL USD during quarter end closures.
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Amgen Ireland | Life Sciences | 1250 | $253M | Ireland | SAP | SAP Global Trade Services (GTS) | Global Trade Management | 2017 | n/a |
In 2017 Amgen Ireland implemented SAP Global Trade Services (GTS) as a strategic component of its Global Trade Management capabilities. The SAP Global Trade Services (GTS) implementation was deployed into Amgen's hybrid SAP ERP landscape to centralize trade compliance, customs processing, and automated documentation for cross-border supply chain flows supporting Finance and Supply Chain business functions.
Configuration and functional scope focused on Global Trade Management capabilities consistent with SAP GTS, including customs declaration processing, classification and commodity code management, preference and origin determination, export and import documentation automation, and compliance screening workflows. Configuration work emphasized master data alignment for product classification, rule sets for duty and preference calculations, and automated document generation to integrate with order-to-cash and procure-to-pay operational flows.
The GTS implementation integrated with the broader SAP architecture explicitly referenced in Amgen's landscape, including SAP ECC, ATTP, BW, Solution Manager, Process Orchestration (PO), Portal, Gateway, Fiori, GRC, SAP Cloud Platform, and SAP Ariba Cloud Integration, alongside embedded solutions such as Sterling Integrator, Nakisa SLAN, Vistex, and ConnectShip, and on-premise and cloud operations running in AWS EC2. This integration placed SAP Global Trade Services within the same operational footprint that served global Finance and Supply Chain processes, feeding trade documents and compliance status into analytics and transaction processing in the ERP stack.
Governance and operationalization were managed through Amgen's Global ERP Leadership framework and a Global SAP Operations Roadmap that applied DevOps principles and tooling including SAP EarlyWatch, Onapsis Security Platform, Change and Release Management (ChaRM), Test Data Migration Server (TDMS), HANA Cockpit, Landscape Management, and an Operations Control Center. The broader ERP operations organization was accountable for a $25M portfolio for operations and projects, and reported outcomes such as incident reduction, automation of testing and configuration, continuous delivery improvements, and maintained GMP and SOX compliance across the integrated SAP estate.
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Amgen UK & IE | Life Sciences | 558 | $385M | United Kingdom | SAP | SAP Global Trade Services (GTS) | Global Trade Management | 2017 | n/a |
In 2017, Amgen UK & IE implemented SAP Global Trade Services (GTS) to standardize cross border compliance and trade operations. The SAP Global Trade Services (GTS) deployment is classified in the Global Trade Management category and was implemented as part of Amgen's hybrid SAP ERP landscape.
The implementation configured GTS capabilities for compliance management, customs and import export declarations, preference determination, and trade document management, aligning trade controls with core finance and supply chain workflows. SAP Global Trade Services was integrated conceptually into Record to Report, Source to Pay, Plan to Stock, and Order to Cash process flows to enforce controls across procure to pay and order fulfillment lifecycles.
Deployment architecture referenced connectivity with SAP ECC, ATTP, BW, Solution Manager, Process Orchestration, Portal, Gateway, Fiori, GRC, SAP Cloud Platform, and SAP Ariba Cloud Integration as part of the hybrid landscape. Project notes also document embedded and third party components including Sterling Integrator, Nakisa SLAN, Vistex, ConnectShip, and the Onapsis Security Platform, with infrastructure operations leveraging AWS EC2 and HANA Cockpit for system management and monitoring.
Operational governance for the deployment followed a Build and Run model under global ERP operations, applying Change and Release Management ChaRM, Test Data Migration Server TDMS, Landscape Management LaMa, and an Operations Control Center to support continuous delivery and regulatory consistency. Responsibility for development, security, technical and solution architecture, project and enhancements delivery, and infrastructure was retained within the ERP service to maintain availability, reliability, and performance of Finance and Supply Chain business processes.
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Arm Holdings | Professional Services | 8330 | $4.0B | United Kingdom | SAP | SAP Global Trade Services (GTS) | Global Trade Management | 2021 | n/a |
In 2021, Arm Holdings implemented SAP Global Trade Services (GTS) to centralize Global Trade Management for compliance and customs management across the enterprise. The deployment targeted the Compliance and Customs Management modules of SAP Global Trade Services (GTS) and extended screening and license determination services across Arm Holdings business partner records.
The implementation delivered Embargo screening, Specially Designated Persons and Lists screening, and Legal Control license determination as configured services within SAP Global Trade Services (GTS). Export declaration capability was implemented through a customs broker interface, and SPL master file ingestion was automated so that Descartes delivered SPL files directly to the GTS application server.
Integrations were implemented with S/4 Hana, Salesforce, ARM Account, Ariba and WebStore for screening of prospects, contact persons, customers, banks and vendors. The solution fed SPL status and export license determination and status results into Controlled IP delivery and Entitlement Management systems, and bi directional updates were established so S/4 Hana and non SAP systems could receive GTS SPL status on business partner records.
Program governance included business workshops and playbacks, fit gap analysis, and documentation of a combined Business Blueprint and Configuration Workbook for review and signoff. A test strategy and data migration plan were devised, functional specifications were produced, and execution was managed with developers and integration leads while engaging stakeholders across levels to operationalize SAP Global Trade Services (GTS) within Arm Holdings.
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Avnet | Distribution | 15462 | $23.8B | United States | SAP | SAP Global Trade Services (GTS) | Global Trade Management | 2015 | n/a |
In 2015, Avnet implemented SAP Global Trade Services GTS to centralize trade compliance and cross-border transaction orchestration. The deployment targeted the Global Trade Management application category and was aligned with Avnet's SAP ERP footprint to address compliance controls, customs declarative processing, and trade document management.
The implementation emphasized detailed functional specifications and system design artifacts, with Business Systems Analysts configuring GTS features and developing extensions. Development work included ABAP and C# coding for custom logic, integrated testing before user acceptance testing, and analytics work to acquire, transform, and load enterprise data for trade reporting and exception handling.
Integrations connected SAP Global Trade Services with SAP ECC6 and Azure cloud components to synchronize master data and transactional workflows between supply chain and trade compliance processes. Operational coverage centered on supply chain and trade compliance business functions and included Level 2 helpdesk support for incident resolution and post-go-live stabilization.
Governance followed SDLC documentation standards and incorporated Agile and DevOps practices with GitHub based version control and structured UAT cycles. The Business Systems Analyst role drove requirement alignment with business teams, authored functional and system design specifications, and enforced configuration and helpdesk response time guidelines to support ongoing operations.
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Oil, Gas and Chemicals | 1221 | $1.9B | South Korea | SAP | SAP Global Trade Services (GTS) | Global Trade Management | 2016 | n/a |
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Manufacturing | 2222 | $937M | Switzerland | SAP | SAP Global Trade Services (GTS) | Global Trade Management | 2021 | n/a |
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Manufacturing | 9000 | $900M | United States | SAP | SAP Global Trade Services (GTS) | Global Trade Management | 2016 | n/a |
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Professional Services | 8971 | $1.6B | Germany | SAP | SAP Global Trade Services (GTS) | Global Trade Management | 2009 | n/a |
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Automotive | 157457 | $165.8B | Germany | SAP | SAP Global Trade Services (GTS) | Global Trade Management | 2022 | n/a |
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Buyer Intent: Companies Evaluating SAP Global Trade Services (GTS)
- Wacker Chemie, a Germany based Oil, Gas and Chemicals organization with 14900 Employees
- Continental, a Germany based Automotive company with 96426 Employees
- Aptiv, a Switzerland based Automotive organization with 141000 Employees
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