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Etech Technographics
Etech Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Etech and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3600 Etech employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Etech has purchased the following applications: In-House ATS for Applicant Tracking System in 2013, Microsoft 365 for Collaboration in 2016, Genesys Cloud CX for Call Center in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Etech is running and its propensity to invest more and deepen its relationship with In-House Applications , CheckR , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Etech revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Etech intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Etech Tech Stack and Enterprise Applications
Etech HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | In-House ATS | Applicant Tracking System | HCM | n/a | 2013 | 2013 |
In 2013, Etech deployed an In-House ATS as its Applicant Tracking System on its corporate website. The In-House ATS serves as the public careers portal and primary candidate intake mechanism to support Talent Acquisition and HR business functions.
The implementation configured typical Applicant Tracking System capabilities including job requisition posting, online application capture, candidate profile management, resume parsing, and workflow automation for screening and interview coordination. The In-House ATS was set up with configurable requisition templates, status-driven hiring pipelines, and role-based access controls for recruiters and hiring managers to standardize recruiting processes.
The In-House ATS is integrated with Etech’s website for job listings and application submission and is operated by HR and Talent Acquisition teams within the United States. Governance measures implemented include centralized hiring workflows, approval routing, and audit logging to enforce consistent recruitment procedures and accountability.
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BackGround Screening | HCM |
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2015 | 2015 |
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Recruiting Chatbot | HCM |
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2016 | 2016 |
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Etech Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016 Etech implemented Microsoft 365 to support Collaboration across its professional services organization. Etech uses Microsoft 365 on its website and the deployment was positioned to standardize corporate collaboration and communication workflows across its approximately 3,600 employees in the United States.
Etech's Microsoft 365 implementation centers on Collaboration capabilities, leveraging core components typical of the suite such as Exchange Online for email, Microsoft Teams for chat and meetings, SharePoint Online and OneDrive for document collaboration, and Azure Active Directory for identity and access control. The deployment reflects configuration of content management, real time collaboration, and unified communications functional modules, with governance and operational ownership placed with corporate IT and service delivery teams to manage identity and information governance across the organization.
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Etech CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Genesys | Legacy | Genesys Cloud CX | Call Center | CRM | n/a | 2016 | 2016 |
In 2016, Etech implemented Genesys Cloud CX as a Call Center solution and embedded the vendor’s contact widget on its public website. Genesys Cloud CX was deployed to provide the customer engagement layer for web-initiated interactions, positioning Etech Genesys Cloud CX Call Center to support customer service and sales touchpoints originating from the site.
The deployment uses a cloud native, multi-tenant SaaS architecture to centralize routing and session management for voice and digital channels. Implementation aligned to common Call Center functional capabilities, including automatic call distribution, IVR self-service, web chat widget integration, interaction recording and reporting, and workforce and quality management workflows. Integration work in this engagement focused on embedding the Genesys Cloud CX widget into site pages to capture inbound digital conversations and to escalate sessions to live agents, while governance emphasized contact routing policies, agent states and schedules, and interaction quality review to operationalize website-driven customer engagement.
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Customer Engagement | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Etech IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Etech
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Etech Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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