Danbury, 6811, CT,
United States
Ethan Allen Retail Technographics
Ethan Allen Retail Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ethan Allen Retail and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3347 Ethan Allen Retail employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ethan Allen Retail has purchased the following applications: Oracle JD Edwards EnterpriseOne for ERP Financial in 2015, CareerBuilder Jobs.net ATS for Applicant Tracking System in 2017, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ethan Allen Retail is running and its propensity to invest more and deepen its relationship with Oracle , Apple , CareerBuilder or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ethan Allen Retail revenues, which have grown to $646.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ethan Allen Retail intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ethan Allen Retail Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle JD Edwards EnterpriseOne | ERP Financial | ERP Financial Management | n/a | 2015 | 2016 |
In 2015, Ethan Allen Retail implemented Oracle JD Edwards EnterpriseOne to centralize core ERP Financial processes. The Oracle JD Edwards EnterpriseOne deployment targeted financial management and adjacent operational modules within the ERP Financial category, aligning accounting and transactional control across the organization.
The implementation encompassed Financial modules including General Ledger, Accounts Receivable and Accounts Payable, and extended to Supply Chain capabilities such as Sales Order, Inventory and Procurement, plus Manufacturing and Transportation functionality. Configuration and technical development work leveraged JD Edwards tooling and runtime expertise, with OMW, FDA and RDA used for packaging and deployment, and RPG ILE and free form RPG development where applicable.
Technical coverage included application lifecycle management through JD Edwards Application Manager and database platforms supported by the technical team, which has expertise in DB2, Oracle 11G and Microsoft SQL Server. Operational scope addressed Finance, Supply Chain, Manufacturing and Transportation functions across Ethan Allen Retail operations in the United States, integrating transactional workflows and master data processes across those business functions.
Governance and staffing reflected a model with a Senior Developer and Technical Business Analyst experienced across JD Edwards E9.0 through E9.2 and A7.3 through A9.4, providing combined functional and technical ownership for configuration, ongoing application management and release packaging. The engagement emphasized sustained application management and developer-led functional support to maintain ERP Financial operations within Oracle JD Edwards EnterpriseOne.
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CareerBuilder | Legacy | CareerBuilder Jobs.net ATS | Applicant Tracking System | HCM | n/a | 2017 | 2017 |
In 2017 Ethan Allen Retail implemented CareerBuilder Jobs.net ATS as its Applicant Tracking System. The CareerBuilder Jobs.net ATS was owned by HR and used to centralize job posting, backend configuration and user account provisioning across the company.
The implementation focused on core applicant tracking workflows including requisition posting, candidate pipeline management, and user role configuration, with HR accountable for vendor relationship and contract negotiation for the CareerBuilder Jobs.net ATS. The HR lead maintained single-point ownership for posting all Ethan Allen jobs and for configuring backend functions, while partnering with retail and corporate leadership on talent identification and succession planning.
Integrations and adjacent vendor relationships were explicit and operational. The program included an active LinkedIn relationship with Prime Recruiter seat usage and contract negotiation, Affirmative Action data handling through HRWorks, background and drug check processing via First Advantage with I9 coordination, a vetted OFCCP solution that led to selection of LocalJobNetwork and a migration from America’s Job Exchange to LJN, and a national temporary staffing agreement with Adecco. The HR team also participated in a new HRIS selection and migration to Ceridian Dayforce.
Governance and process controls emphasized centralized ownership and cross-functional collaboration, with HR responsible for ATS governance, vendor contracts, and analytics relationships. Execution extended to retail management training on talent and corrective action, support for confidential executive searches, coordination with legal on workforce reductions and WARN planning, college recruiting relationships, and participation in handbook rollout and organizational readiness activities.
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Benefits Administration | HCM |
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2020 | 2020 |
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Core HR | HCM |
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2020 | 2020 |
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Employee Self Service | HCM |
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2020 | 2020 |
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Onboarding | HCM |
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2020 | 2020 |
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Payroll | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Time and Attendance | HCM |
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2020 | 2020 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2014 | 2014 |
In 2014, Ethan Allen Retail implemented LivePerson Conversational Cloud on their website. Ethan Allen Retail deployed LivePerson Conversational Cloud, classified under Chatbots and Conversational AI, to support online customer service and conversational commerce alongside its e‑commerce storefront.
The implementation is delivered as a cloud hosted conversational layer embedded in the public website, using web chat widget delivery and session based messaging to orchestrate automated bot interactions and agent assisted conversations, which are standard capabilities of Chatbots and Conversational AI platforms. Operational scope centers on the online customer experience function, influencing customer service and e‑commerce support workflows, with governance and ongoing configuration typically managed by digital customer experience and contact center teams to align conversation flows, routing rules, and bot intents with business objectives.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2018 | 2018 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2013 | 2013 |
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Personalization and Product Recommendations | eCommerce |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Loyalty | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Ethan Allen Retail
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Ethan Allen Retail Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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