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Etihad Atheeb Telecommunication Company Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
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Tidio Legacy Tidio Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2017 2017
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
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ESKADENIA Software Legacy ESKA DCMS Content Management Content Management n/a 2025 2025 In 2025, Etihad Atheeb Telecommunication Company deployed ESKA DCMS from ESKADENIA Software. The ESKA DCMS Content Management implementation consolidated the corporate website, e-commerce storefront, self-care mobile application and intranet into a unified digital experience layer for customers and employees in Saudi Arabia. The implementation focused on Content Management capabilities typical for the category, including centralized content authoring and approval workflows, multi-channel publishing for web and mobile, templating and layout control, and role based access for internal collaboration. ESKA DCMS was configured to power public facing pages, product and pricing catalogs for e-commerce, and self-care UI components used by customers to manage subscriptions. ESKA DCMS was integrated into an existing telecom stack linking CRM, provisioning and billing systems to enable end to end self-service journeys and to surface account and order status across digital channels. Operational coverage included customer service, digital channels, marketing and corporate communications, and the platform was provisioned to serve GO Telecom and its subsidiaries within Saudi Arabia. Governance was centralized to enforce content workflows and publishing approvals, while the rollout aligned content ownership with functional teams to support internal collaboration and external customer self-service. The deployment delivered a unified digital experience layer for customer self-service and internal collaboration, aligning the ESKA DCMS Content Management platform with the operator's CRM, provisioning and billing processes.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
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Marketing Automation CRM 2017 2017
IT Decision Makers and Key Stakeholders at Etihad Atheeb Telecommunication Company
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Etihad Atheeb Telecommunication Company Executives
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FAQ - APPS RUN THE WORLD Etihad Atheeb Telecommunication Company Technographics

Etihad Atheeb Telecommunication Company is a Communications organization based in Saudi Arabia, with around 902 employees and annual revenues of $100.0 million.

Etihad Atheeb Telecommunication Company operates a diverse technology stack with applications such as Tidio Live Chat, Microsoft 365 and ESKA DCMS, covering areas like Chatbots and Conversational AI, Collaboration and Content Management.

Etihad Atheeb Telecommunication Company has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Tidio, Microsoft and ESKADENIA Software.

Etihad Atheeb Telecommunication Company recently adopted applications including ESKA DCMS in 2025, Tidio Live Chat in 2021 and Microsoft 365 in 2017, highlighting its ongoing modernization strategy.

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Our research team continuously updates Etihad Atheeb Telecommunication Company’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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