Riyadh, 11391,
Saudi Arabia
Etihad Atheeb Telecommunication Company Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Etihad Atheeb Telecommunication Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 902 Etihad Atheeb Telecommunication Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Etihad Atheeb Telecommunication Company has purchased the following applications: Tidio Live Chat for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2017, ESKA DCMS for Content Management in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Etihad Atheeb Telecommunication Company is running and its propensity to invest more and deepen its relationship with Tidio , Microsoft , ESKADENIA Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Etihad Atheeb Telecommunication Company revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Etihad Atheeb Telecommunication Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Tidio | Legacy | Tidio Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| ESKADENIA Software | Legacy | ESKA DCMS | Content Management | Content Management | n/a | 2025 | 2025 | In 2025, Etihad Atheeb Telecommunication Company deployed ESKA DCMS from ESKADENIA Software. The ESKA DCMS Content Management implementation consolidated the corporate website, e-commerce storefront, self-care mobile application and intranet into a unified digital experience layer for customers and employees in Saudi Arabia. The implementation focused on Content Management capabilities typical for the category, including centralized content authoring and approval workflows, multi-channel publishing for web and mobile, templating and layout control, and role based access for internal collaboration. ESKA DCMS was configured to power public facing pages, product and pricing catalogs for e-commerce, and self-care UI components used by customers to manage subscriptions. ESKA DCMS was integrated into an existing telecom stack linking CRM, provisioning and billing systems to enable end to end self-service journeys and to surface account and order status across digital channels. Operational coverage included customer service, digital channels, marketing and corporate communications, and the platform was provisioned to serve GO Telecom and its subsidiaries within Saudi Arabia. Governance was centralized to enforce content workflows and publishing approvals, while the rollout aligned content ownership with functional teams to support internal collaboration and external customer self-service. The deployment delivered a unified digital experience layer for customer self-service and internal collaboration, aligning the ESKA DCMS Content Management platform with the operator's CRM, provisioning and billing processes. |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2017 | 2017 |
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