Athens, 105 57,
Greece
Eurobank Ergasias Technographics
Eurobank Ergasias Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Eurobank Ergasias and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 12449 Eurobank Ergasias employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Eurobank Ergasias has purchased the following applications: IBM Blockchain Platform for Blockchain Platform in 2017, Sitecore CMS for Web Content Management in 2021, Hotjar for Customer Experience in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Eurobank Ergasias is running and its propensity to invest more and deepen its relationship with IBM , Sitecore , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Eurobank Ergasias revenues, which have grown to $3.30 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Eurobank Ergasias intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Eurobank Ergasias Tech Stack and Enterprise Applications
Eurobank Ergasias Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Blockchain Platform | Blockchain Platform | Blockchain | n/a | 2017 | 2017 |
In 2017 Eurobank Ergasias implemented IBM Blockchain Platform as part of its participation in the we.trade digital trade initiative. The IBM Blockchain Platform is deployed in the Blockchain Platform category to underpin cross-border trade finance services delivered through the we.trade network.
The deployment uses Hyperledger Fabric as the underlying distributed ledger technology and runs on the IBM Blockchain Platform to support trade finance and logistics workflows. Functional capabilities implemented include bank-mediated participant onboarding, secured document exchange and contract orchestration for purchase orders and payment commitments, as well as transaction state visibility for counterparties.
Eurobank operates as a we.trade licensee in Greece, enabling its corporate customers to register for we.trade through the bank and access blockchain-enabled trade finance services. The implementation integrates bank onboarding and credit information processes with the we.trade joint-venture platform, which is owned by multiple banks alongside technology provider IBM and global credit bureau CRIF, and is built on the Linux Foundation's Hyperledger Fabric.
Governance for the deployment is organized through the we.trade joint-venture model, aligning participating banks on shared business rules, legal templates and on-chain access controls implemented on IBM Blockchain Platform. The platform is described as delivering reliability, simplicity and security to trade transactions across trade finance and logistics, and Eurobank’s licensed participation embeds those blockchain-based controls into its trade finance operating model.
|
Eurobank Ergasias Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sitecore | Legacy | Sitecore CMS | Web Content Management | Content Management | n/a | 2021 | 2021 |
In 2021, Eurobank Ergasias deployed Sitecore CMS on its corporate website. The implementation positions Sitecore CMS as the bank's Web Content Management platform to centralize content authoring and delivery for public web channels.
The deployment leverages core Sitecore CMS capabilities including structured content authoring, content publishing workflows, media library management, template-driven page composition, and personalization to support targeted digital experiences. Configuration emphasizes editorial role-based workflows, content versioning, and publishing orchestration to align content operations with marketing and communications teams.
Operational scope covers the public-facing website and supports business functions such as marketing, digital channels, and corporate communications. The Sitecore CMS implementation establishes standard content lifecycle management and integration points common to Web Content Management deployments, including analytics, authentication, and downstream content delivery systems.
|
Eurobank Ergasias CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020 Eurobank Ergasias deployed Hotjar on its public website to capture session recordings, heatmaps and on page feedback as part of its Customer Experience program. The deployment embedded the Hotjar client side JavaScript snippet across core web properties to instrument user journeys and to surface qualitative behavioral signals for digital channels.
Hotjar was configured for behavioral analytics modules including heatmaps, session replay, feedback polls and short surveys, supporting product, UX and digital marketing teams in analyzing on site customer interactions. Governance focused on page level instrumentation, segmentation of recordings by user journey and feeding qualitative insights into existing digital channel optimization and product decision workflows.
|
Eurobank Ergasias TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2021 | 2021 |
|
Eurobank Ergasias IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Eurobank Ergasias
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Eurobank Ergasias Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||