Eurobank
Othonos 8,
Athens, 105 57,
Greece
Athens, 105 57,
Greece
30 21 4406-1000
Banking and Financial Services
Eurobank Technographics
Eurobank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Eurobank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10739 Eurobank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Eurobank has purchased the following applications: SAP SuccessFactors Employee Central for Core HR in 2017, Temenos T24 for Core Banking in 2019, i-DOCS for Collaboration in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Eurobank is running and its propensity to invest more and deepen its relationship with SAP , Temenos , Mellon or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Eurobank revenues, which have grown to $3.07 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Eurobank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Eurobank Tech Stack and Enterprise Applications
Eurobank HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central | Core HR | HCM | n/a | 2017 | 2018 |
In 2017, Eurobank implemented SAP SuccessFactors Employee Central as its Core HR solution. The bank is one of Greece’s largest employers, with approximately 6,500 employees in Greece, 2,200 employees across 120 sites in Luxembourg, Cyprus, Serbia, Bulgaria, and the UK, and roughly 500 office locations, establishing a broad operational scope for core HR and workforce management processes.
The implementation sits inside a unified SAP SuccessFactors Human Experience Management suite that Eurobank uses for core HRMS and talent management operations. Functional capabilities include employee central HR data, time and attendance orchestration via SAP SuccessFactors Time Tracking, self-service clock-in and clock-out interfaces for employees, schedule and shift visibility for managers, and reporting and analytics to support HR administrators and payroll processing on an external third-party payroll system.
Architecturally the deployment leverages SAP Business Technology Platform for agility and external connectivity, enabling real-time compliance integration with national labor systems. To meet Greek legal requirements introduced by law 4808/2021 and the ERGANI II digital work card, the IT team developed 28 interfaces specifically for ERGANI II, and the broader SAP SuccessFactors portfolio maintains 124 interfaces or APIs to exchange data with Eurobank IT systems, generating approximately 131,000 API calls to ERGANI II per month.
Rollout of the time tracking module followed an intensive six-month project and went live in January 2023 after a detailed blueprint phase and near-daily coordination with the Ministry of Labor. Change management emphasized employee training and communications, resulting in a high level of user engagement, more than 5,000 clock-ins and clock-outs per day, and supporting data accuracy and transparency that allows HR to document and justify inconsistencies when they occur.
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Learning and Development | HCM |
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2020 | 2020 |
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Onboarding | HCM |
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2020 | 2020 |
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Performance and Goal Management | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Time and Attendance | HCM |
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2022 | 2023 |
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Eurobank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Temenos | Legacy | Temenos T24 | Core Banking | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019 Eurobank implemented Temenos T24 as its Core Banking platform. Eurobank will also take advantage of Temenos Infinity alongside Temenos T24 Transact, combining a digital front office product with the core banking application to enhance its digital business agility.
The Temenos T24 implementation centers on core banking capabilities typical of the Core Banking category, including a central ledger and transaction processing, deposit and loan product management, payments orchestration, account servicing, and real time posting and settlement capabilities. Temenos T24 Transact was configured to support product factory style product definition and lifecycle management, enabling faster configuration of retail and corporate banking products.
Integrations focused on linking Temenos T24 Transact with Temenos Infinity to unify front office channel orchestration with core account and transaction services. The deployment emphasizes API enabled connectivity for digital channels and real time transaction flows, creating a technical boundary between the customer facing Infinity layer and the Temenos T24 core processing layer. Operational coverage is centered on Eurobank operations in Greece and targets retail and corporate banking functions for centralized core processing.
Governance and rollout were oriented around aligning the digital front office with the new core platform to support business agility, with the explicit objective of enhancing Eurobank digital business agility through the combined use of Temenos Infinity and Temenos T24 Transact. No implementation partner is specified in the source information.
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Point Of Sale | ERP Services and Operations |
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2012 | 2012 |
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Eurobank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IDEAL Software | Legacy | i-DOCS | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, Eurobank upgraded i-DOCS to version 9 of IDEAL Software's CCM platform to standardize customer communications and output processes. The work is classified in the Collaboration category and focused on generating, electronically archiving, and distributing statements, letters, and confirmations for customers in Greece.
The implementation used i-DOCS output management and electronic archiving capabilities, with configuration of document generation templates, channel-aware distribution workflows, and archive indexing to support retrieval and compliance workflows. i-DOCS version 9 was applied to orchestrate production, formatting, and delivery chains for transactional correspondence, aligning document composition, routing rules, and storage policies within the CCM platform.
Operational scope was centered on Eurobank's banking communications and document production functions in Greece, impacting customer communications, operations, and records management teams. Governance adjustments emphasized template and workflow configuration controls, while the upgrade aimed to improve document production efficiency and electronic delivery for customers in Greece.
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Eurobank Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2017 | 2017 |
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Eurobank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2017 | 2017 |
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Eurobank ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Eurobank Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Asset and Wealth Management | Investment Management |
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2019 | 2019 |
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Eurobank TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Eurobank PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2022 | 2023 |
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Eurobank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Eurobank
| First Name | Last Name | Title | Function | Department | Phone | |
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Head of Group IT Strategy, Enterprise Architecture & Quality Assurance | Director | IT | |
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Chief Data Officer | CXO | IT | |
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Group CIO | CXO | Finance | |
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Group IT Operations & Infrastructure Head | Director | IT | |
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Head of People Rewards | Director | HR | |
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Head of People Engagement and Communications | Director | HR | |
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Compensation & Benefits Division Manager | Manager | HR | |
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Assistant General Manager, Head of People Talents | Director | HR | |
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Apps Being Evaluated by Eurobank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Eurobank IT executives and key decision makers. This section highlights Eurobank's latest recorded technology evaluations, including BlackRock Aladdin Wealth for Asset and Wealth Management on 2025-06-12, Temenos Payments for Payment Processing on 2024-11-01, and Temenos T24 for Core Banking on 2024-08-13. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Eurobank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-06-12 | Eurobank | Evaluated | BlackRock | BlackRock Aladdin Wealth | Asset and Wealth Management | Investment Management |
| 2024-11-01 | Eurobank | Evaluated | Temenos | Temenos Payments | Payment Processing | ERP |
| 2024-08-13 | Eurobank | Evaluated | Temenos | Temenos T24 | Core Banking | ERP Services and Operations |
| 2024-08-01 | Eurobank | Evaluated |
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Chatbots and Conversational AI | AI-Powered Application |
FAQ - APPS RUN THE WORLD Eurobank Technographics
Eurobank is a Banking and Financial Services organization based in Greece,
with around 10739 employees and annual revenues of $3.07 billion.
Eurobank operates a diverse technology stack with applications such as
SAP SuccessFactors Employee Central, Temenos T24 and i-DOCS,
covering areas like Core HR, Core Banking and Collaboration.
Eurobank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Temenos and IDEAL Software.
Eurobank recently adopted applications including
SAP SuccessFactors Employee Central Time and Attendance Management in 2022, i-DOCS in 2022 and SAP Business Technology Platform (BTP) in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Eurobank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Eurobank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Eurobank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.