Euronics UK
Euro House, Joule Rd, West Portway,
Andover, SP10 3GD,
United Kingdom
Andover, SP10 3GD,
United Kingdom
44 12 6432-0504
Retail
Euronics UK Technographics
Euronics UK Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Euronics UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 Euronics UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Euronics UK has purchased the following applications: SAP S/4 HANA Finance for ERP Financial in 2017, Tawk.to for Chatbots and Conversational AI in 2018, Amplience for Content Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Euronics UK is running and its propensity to invest more and deepen its relationship with SAP , PayPal , Tawk.to or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Euronics UK revenues, which have grown to $310.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Euronics UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Euronics UK Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA Finance | ERP Financial | ERP Financial Management | Atos | 2017 | 2017 |
In 2017, Euronics UK implemented SAP S/4 HANA Finance. The SAP S/4 HANA Finance program was executed as part of a broader SAP S/4 Hana program transformation project, and the application is classified in the ERP Financial category, scoped to centralize finance and accounting across the UK retail operation.
Implementation focused on core finance modules including General Ledger, Accounts Payable, Accounts Receivable, Asset Accounting and Controlling, with configuration of the Universal Journal for real time financial reporting. The project included consolidation of financial master data, automated period end close workflows, and statutory reporting configurations aligned to UK retail accounting practices. Standard ERP Financial capabilities were used to rationalize the chart of accounts and support multi entity financial consolidation and management accounting.
Atos served as the system integrator and led technical delivery, integration testing and cutover activities for the SAP S/4 HANA Finance program. Governance was established with centralized finance process owners, phased release waves and a change management track to align treasury, accounts teams and retail finance operations. Integration patterns were defined for upstream order and merchandising systems and downstream reporting and tax feeds in line with ERP Financial implementation practices, and the deployment positioned SAP S/4 HANA Finance to support Euronics UK finance and accounting business functions.
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ERP Financial | ERP Financial Management |
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2017 | 2018 |
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ERP Financial | ERP Financial Management |
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2017 | 2017 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Euronics UK implemented Tawk.to on its website. The deployment embeds the Tawk.to live chat widget as part of the retailer's Chatbots and Conversational AI footprint to capture real-time customer inquiries on product pages and checkout flows.
Euronics UK configured Tawk.to features common to the Chatbots and Conversational AI category, including a client-side JavaScript widget, agent dashboard, canned responses, offline message capture, and session transcripts. The setup emphasizes web-based visitor monitoring and queued chat routing to allocated online customer service agents, with session logs retained in the Tawk.to interface for follow up. Tawk.to serves as the primary front-line engagement tool in the site codebase.
Operational responsibility for the Tawk.to deployment sits with the online customer service and e-commerce teams, covering the United Kingdom site and aligning chat handling with established support processes. Governance uses agent assignment, shift coverage, and transcript retention within the Tawk.to dashboard to maintain continuity of customer interactions, with escalation pathways back to email and telephone support when required. The implementation functions as an embedded site-level conversational channel rather than a cross-enterprise middleware platform.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amplience | Legacy | Amplience | Content Management | Content Management | n/a | 2018 | 2018 |
In 2018, Euronics UK implemented Amplience as its Content Management platform. Amplience is used on their website to centralize web content, manage rich media assets, and orchestrate content delivery for product pages and promotional experiences, consistent with the Content Management category.
The deployment supports e-commerce and marketing functions across the United Kingdom site and emphasizes content authoring, asset management, and publish workflows typical of Content Management implementations. Configuration focuses on editorial workflows, version control, preview and publish lifecycles, and API-driven content delivery to the site presentation layer, with governance centered on publication controls for merchandising and promotional cadence.
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Logistics Management | SCM |
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2017 | 2017 |
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Supply Chain Management | SCM |
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2017 | 2017 |
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Warehouse Management | SCM |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2017 | 2017 |
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Customer Engagement | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement, Sourcing | Procurement |
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2017 | 2017 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2014 | 2014 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Euronics UK
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Euronics UK Executives
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FAQ - APPS RUN THE WORLD Euronics UK Technographics
Euronics UK is a Retail organization based in United Kingdom,
with around 600 employees and annual revenues of $310.0 million.
Euronics UK operates a diverse technology stack with applications such as
SAP S/4 HANA Finance, Tawk.to and Amplience,
covering areas like ERP Financial, Chatbots and Conversational AI and Content Management.
Euronics UK has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Tawk.to and Amplience.
Euronics UK recently adopted applications including
Mirakl Marketplace Platform in 2023, Kibo Unified Commerce in 2021 and PayPal Enterprise in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Euronics UK’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Euronics UK’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Euronics UK technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.