Cardiff, CF3 2EY,
United Kingdom
EuroPart Technographics
EuroPart Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by EuroPart and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 EuroPart employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that EuroPart has purchased the following applications: My Live Chat for Chatbots and Conversational AI in 2014, Microsoft 365 for Collaboration in 2015, Oracle NetSuite SuiteCommerce for eCommerce in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems EuroPart is running and its propensity to invest more and deepen its relationship with My Live Chat , Microsoft , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing EuroPart revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for EuroPart intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
EuroPart Tech Stack and Enterprise Applications
EuroPart AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| My Live Chat | Legacy | My Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2014 | 2014 |
In 2014, EuroPart deployed My Live Chat on its public website. EuroPart is a 30-employee Consumer Packaged Goods seller in the United Kingdom using My Live Chat as a Chatbots and Conversational AI application to manage real-time customer messaging and website visitor engagement.
Deployment focused on embedding the My Live Chat web widget across the ecommerce storefront and contact pages to capture inbound queries. Configuration leveraged common Chatbots and Conversational AI capabilities, including a live chat interface, scripted responses, session routing to internal agents, and visitor session tracking, with operational ownership assigned to customer service and ecommerce personnel for daily monitoring and response handling.
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EuroPart Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015 EuroPart implemented Microsoft 365 to provide Collaboration capabilities across its consumer packaged goods operations. EuroPart is using Microsoft 365 on their website and for core productivity, supporting company wide email, document publishing, and team messaging.
The deployment uses a cloud first Microsoft 365 tenant provisioned for 30 employees and configured with standard Collaboration services such as Exchange Online for mail routing, SharePoint Online for site and content management, Microsoft Teams for chat and meetings, and OneDrive for file synchronization. Administration is centralized through the Microsoft 365 admin model with user account and access controls governing collaboration and external sharing workflows, and the Microsoft 365 Collaboration footprint supports sales, operations, and customer support business functions as well as website content and contact workflows.
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EuroPart eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite SuiteCommerce | eCommerce | eCommerce | n/a | 2011 | 2011 |
In 2011 EuroPart deployed Oracle NetSuite SuiteCommerce as the company website storefront, establishing SuiteCommerce as the central eCommerce platform for online sales. The implementation uses Oracle NetSuite SuiteCommerce to present product catalog pages, customer accounts, shopping cart and checkout flows, and to surface pricing and promotions on the public site.
The configuration emphasizes standard eCommerce functional modules, including catalog management, site search and merchandising, shopping cart and checkout orchestration, customer account management, and order management tied to inventory visibility. These capabilities are described in line with typical SuiteCommerce deployments and support commerce workflows for a small, 30 person Consumer Packaged Goods retailer.
Operationally the deployment is scoped to the EuroPart website and supports commercial, fulfillment, and customer service functions within the United Kingdom. Governance is handled through centralized configuration and content updates in the NetSuite platform, enabling unified order and customer records in the Oracle NetSuite SuiteCommerce environment.
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eCommerce | eCommerce |
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2020 | 2020 |
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EuroPart CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2013 | 2013 |
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EuroPart IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at EuroPart
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Owner | CXO | Finance | ||||
| Sales Account Manager | Manager | Sales |
Apps Being Evaluated by EuroPart Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||