Duesseldorf, 40472,
Germany
Eurowings Luftverkehrs Technographics
Eurowings Luftverkehrs Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Eurowings Luftverkehrs and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1256 Eurowings Luftverkehrs employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Eurowings Luftverkehrs has purchased the following applications: Microsoft 365 for Collaboration in 2016, DocuSign eSignature for Digital Signing in 2021, Adobe Experience Cloud for Customer Experience in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Eurowings Luftverkehrs is running and its propensity to invest more and deepen its relationship with Microsoft , Salesforce , Docusign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Eurowings Luftverkehrs revenues, which have grown to $400.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Eurowings Luftverkehrs intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Eurowings Luftverkehrs Tech Stack and Enterprise Applications
Eurowings Luftverkehrs Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Eurowings Luftverkehrs implemented Microsoft 365 as its primary Collaboration platform. The Microsoft 365 adoption established a central productivity layer to standardize corporate communications and content authoring across employee groups.
The deployment prominently uses Office 365 Mail for corporate email, visible on the public website for contact routing. The implementation encompassed Collaboration capabilities such as shared mail, document collaboration, calendaring, and presence-aware communication to align employee productivity tools with operational workflows.
Operational coverage targeted the company employee population in Germany and integrated Microsoft 365 email services with public-facing contact channels on the Eurowings website. The configuration centralizes mailbox provisioning and email routing, aligning website contact forms with corporate mail flows to ensure consistent inbound communication handling.
Governance emphasized centralized administration of Microsoft 365 with unified account provisioning, mailbox policy enforcement, and standardized collaboration workflows across business functions including operations, customer service, and corporate communications. The narrative highlights structural use of Microsoft 365 to support Collaboration within Eurowings Luftverkehrs rather than specific rollout metrics.
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Collaboration | Collaboration |
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2022 | 2022 |
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Eurowings Luftverkehrs Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Docusign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, Eurowings Luftverkehrs deployed DocuSign eSignature as a Digital Signing solution on its public website. The implementation embeds DocuSign eSignature to provide customer facing signature capture for online agreements and transactional consent workflows associated with bookings and ancillary services. The deployment is delivered at the web channel, presenting signing flows directly to passengers during self service interactions.
Configuration emphasizes centralized template management, role based access controls, and audit log retention to support operational and compliance requirements, leveraging standard e signature capabilities such as embedded signing, recipient authentication, and envelope lifecycle management. Integration scope is limited to the public website layer as observed in the site source, using web embedding and API oriented workflow orchestration rather than broader enterprise system integration. Governance is enforced through template versioning and access policies to standardize signing workflows across customer service and legal functions.
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Eurowings Luftverkehrs CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Cloud | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021, Eurowings Luftverkehrs implemented Adobe Experience Cloud on its primary website to centralize customer identity and digital experience capabilities. Adobe Experience Cloud is deployed as a Customer Experience platform and is explicitly configured on eurowings.com using Adobe Experience Platform Identity Service for web-based identity resolution.
The deployment centers on Adobe Experience Platform Identity Service to establish persistent visitor identities and stitching across sessions, with client-side SDK and tag integration feeding resolved identifiers into the Adobe Experience Cloud stack. Configuration focuses on identity resolution and profile unification workflows typical of Customer Experience implementations, enabling unified visitor keys and attribute mapping within the platform.
Operational coverage is scoped to the public website and customer-facing digital interactions, with ownership concentrated in digital experience and customer experience teams. Governance has been structured around identity resolution rules and consent-aware data capture, ensuring identity resolution and profile usage align with regional data handling requirements and internal privacy policies.
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Tag Management | CRM |
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2018 | 2018 |
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Eurowings Luftverkehrs ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2022 | 2022 |
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Eurowings Luftverkehrs PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Eurowings Luftverkehrs IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Eurowings Luftverkehrs CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Eurowings Luftverkehrs
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Eurowings Luftverkehrs Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-05-07 | Eurowings Luftverkehrs | Evaluated | Navitaire, an Amadeus Company | Navitaire New Skies | Reservation and Booking Management | ERP Services and Operations |