Exide Industries
Exide House 59E Chowringhee Road,
Kolkata, 700020,
India
Kolkata, 700020,
India
91 33 2302 3400
Manufacturing
Exide Industries Technographics
Exide Industries Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Exide Industries and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5133 Exide Industries employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Exide Industries has purchased the following applications: SAP S/4 HANA for ERP Financial in 2022, SAP SuccessFactors Recruiting Marketing for Candidate Relationship Management in 2019, SAP Field Service Management for Field Service Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Exide Industries is running and its propensity to invest more and deepen its relationship with SAP , VA Tech Ventures , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Exide Industries revenues, which have grown to $1.84 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Exide Industries intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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Exide Industries Tech Stack and Enterprise Applications
Exide Industries ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP | n/a | 2022 | 2023 |
In 2022, Exide Industries implemented SAP S/4 HANA as its ERP Financial platform. The deployment was positioned to consolidate and standardize finance, accounting and treasury functions across the manufacturing group's corporate operations.
Implementation work focused on SAP S/4 HANA financial modules, including general ledger, accounts payable, accounts receivable, asset accounting, cash management and period end close capabilities, with master data governance and role based access controls configured to align with existing finance process flows. SAP S/4 HANA reporting and analytics capabilities were provisioned to support statutory reporting and management reporting workflows.
The program was managed by Exide Industries' internal SAP Centre of Excellence and executed with contributions from PwC, Arteria, RITS, EY, GEIPL, Avaali and HDFC Bank. Operational rollout targeted corporate finance and related back office teams, with the Centre of Excellence driving process standardization and cutover coordination.
Exide announced a go live of the advanced SAP S/4 HANA 2023 instance, stating the implementation significantly boosts operational capabilities and positions the company for future GEN AI capabilities. Governance was structured around centralized configuration ownership within the SAP Centre of Excellence, partner led delivery and coordinated support models to sustain the ERP Financial environment.
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Expense Management | ERP |
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2022 | 2022 |
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Exide Industries HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Recruiting Marketing | Candidate Relationship Management | HCM | n/a | 2019 | 2019 |
In 2019, Exide Industries implemented SAP SuccessFactors Recruiting Marketing as its Candidate Relationship Management solution to operationalize hiring across Technical and Manufacturing business functions. The deployment targeted plant HR teams and Corporate HR in Kolkata and Pune, with a pan-India operational scope covering Quality, R&D, Plastics, EHS, and Technical functions.
The implementation configured SAP SuccessFactors Recruiting Marketing to replace manual hiring workflows with structured recruiter workflows, standardized job profile templates, offer release processes, and campus engagement flows. Exide defined and uploaded more than 25 standardized job profiles into SAP SuccessFactors Recruiting Marketing to establish role clarity, consistent job specifications, and a baseline for compensation benchmarking and hiring decisions.
Operational coverage extended across all plant HR teams and central HR leadership, with recruiting-to-onboarding process orchestration implemented inside the application. The program operationalized end-to-end GET and PGET campus recruitment, covering budget approval, offer release, onboarding, and post-joining reviews, and produced regular people data for leadership reporting using the application’s recruitment reporting capabilities.
Governance changes accompanied the rollout, including a centralized workforce governance framework for India that codified hiring SOPs, role standards, internal mobility rules, and offer benchmarking. Exide instituted monthly HR Committee reviews and Talent Committee governance using 9-Grid, IDP, and PIP processes to drive internal fills and structured talent decisions across operations.
Outcomes recorded in the deployment include full recruiter adoption of SAP SuccessFactors Recruiting Marketing across locations, internal filling of 10 priority roles via Talent Committee governance, reallocation of eight vacant positions across three locations to expansion sites, conversion of 25 plus campus offers from seven institutions, and production of monthly CXO-facing workforce dashboards used by senior leadership.
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Core HR | HCM |
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2018 | 2019 |
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Learning and Development | HCM |
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2020 | 2020 |
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Payroll | HCM |
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2019 | 2019 |
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Performance and Goal Management | HCM |
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2020 | 2020 |
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Exide Industries ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Field Service Management | Field Service Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Exide Industries implemented SAP Field Service Management alongside SAP Cloud For Customer and integrated both with the existing SAP S/4HANA as part of a service operations initiative aimed at improving customer delight. The project entered a proof of concept phase, with scope centered on field service operations supporting battery replacement and warranty workflows across Exide Industries service teams in India.
The implementation configures standard Field Service Management capabilities, including work order lifecycle orchestration, technician mobile access for real time visibility, scheduling and dispatch logic, and service parts and warranty management. SAP Field Service Management is being used to instrument service call opening to closure processes, apply SLA-driven routing, and automate status updates to improve technician responsiveness and case resolution.
Integration work focuses on synchronizing SAP Cloud For Customer with SAP S/4HANA and SAP Field Service Management to unify customer records, parts inventory, billing triggers, and warranty claim data. These integrations are positioned to enable end to end transaction continuity between CRM driven service requests, ERP parts availability and financial posting, and field execution data from technicians.
Governance for the rollout is organized around the POC, with phased expansion expected following validation, role based access for field and dispatch users, and revised operational workflows to centralize dispatch control and standardize warranty approvals. Process changes emphasize the move from manual dispatch and visibility gaps to automated notifications and structured closure procedures.
The project is still in the POC stage, but Exide expects measurable service improvements from SAP Field Service Management and Cloud For Customer, including a projected 40% improvement in turnaround time from service call opening to closure, a targeted 50% reduction in warranty costs through better control of replacement batteries, uplift in customer satisfaction scores, and an anticipated threefold acceleration of service transformation using cloud solutions.
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Exide Industries SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Advanced Planning and Scheduling | SCM |
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2020 | 2020 |
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Inventory Management | SCM |
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2020 | 2020 |
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Transportation Management | SCM |
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2020 | 2020 |
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Exide Industries CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2023 | 2024 |
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Sales Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2023 | 2024 |
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Exide Industries PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Product Lifecycle Management | PLM and Engineering |
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2020 | 2020 |
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Exide Industries Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2018 | 2019 |
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Exide Industries IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Exide Industries CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Exide Industries
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Information Officer | CXO | IT | |
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Deputy CFO & President - IT & Commercial | CXO | IT | |
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Head-Plant IT | Director | Finance | |
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General Manager Finance | Manager | Finance | |
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Human Resources Executive | Director | HR | |
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Director Finance & CFO | CXO | Finance | |
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Head- Plant HR | Director | HR | |
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Head of Human Resources | Director | HR | |
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Head Plant HR | Director | HR | |
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Head- Plant HR | Director | HR | |
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HR Business Partner | Director | HR | |
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HR Business Partner | Director | HR | |
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Vice President – HR & Head of Administration | VP | HR | |
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Apps Being Evaluated by Exide Industries Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Exide Industries IT executives and key decision makers. This section highlights Exide Industries's latest recorded technology evaluations, including Infosys Finacle for Core Banking on 2025-03-13, TCS BaNCS for Core Banking on 2025-03-13, and Neeyamo Payroll for Payroll on 2024-10-07. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Exide Industries digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-03-13 | Exide Industries | Evaluated | Infosys | Infosys Finacle | Core Banking | ERP Services and Operations |
| 2025-03-13 | Exide Industries | Evaluated | Tata Consultancy Services | TCS BaNCS | Core Banking | ERP Services and Operations |
| 2024-10-07 | Exide Industries | Evaluated | Neeyamo | Neeyamo Payroll | Payroll | HCM |
FAQ - APPS RUN THE WORLD Exide Industries Technographics
Exide Industries is a Manufacturing organization based in India,
with around 5133 employees and annual revenues of $1.84 billion.
Exide Industries operates a diverse technology stack with applications such as
SAP S/4 HANA, SAP SuccessFactors Recruiting Marketing and SAP Field Service Management,
covering areas like ERP Financial, Candidate Relationship Management and Field Service Management.
Exide Industries has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP.
Exide Industries recently adopted applications including
Salesforce Service Cloud in 2023, Salesforce Sales Cloud in 2023 and GlobalSign SSL RSA in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Exide Industries’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Exide Industries’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Exide Industries technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.