Expedia
1111 Expedia Group Wy W,,
Seattle, 98119, WA,
United States
Seattle, 98119, WA,
United States
1 425-679-7200
Professional Services
Expedia Technographics
Expedia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Expedia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 16500 Expedia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Expedia has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2019, Workday Absence Management for Absence and Leave Management in 2017, Amazon SageMaker for ML and Data Science Platforms in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Expedia is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Expedia revenues, which have grown to $13.69 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Expedia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Expedia Tech Stack and Enterprise Applications
Expedia ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Oracle E-Business Suite | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2019 | 2020 |
In 2019, Expedia implemented Oracle Cloud ERP as its ERP Financial platform. The rollout followed a cloud migration path from Oracle E-Business Suite and focused on centralizing finance and payment processing capabilities within Oracle Cloud ERP.
The implementation included custom development of PL/SQL and JavaScript based concurrent programs supporting a cloud payment application, development of OAF forms, and enhancements to AP invoice extraction reporting. Finance modules addressed accounts payable and accounts receivable workflows, with a Lockbox Receipts and Refunds Analysis Report built to handle multicurrency and USD processing, and AR Cancellation Interface fixes and IFSC code corrections for employee bank accounts.
Integrations were built using Oracle Integration Cloud, with FTP and REST adapters created for SaaS endpoints and REST APIs developed to pull web portal data into SFTP. The integration footprint connected Oracle Cloud ERP with Oracle HCM and Salesforce, and federated identity with Oracle Identity Cloud Service, and interfaces and conversions were executed using FBDI templates.
Operational governance emphasized scheduled orchestration through Oracle Enterprise Scheduler Service jobs and conversion controls for data loads and interfaces. The implementation scope touched finance and payroll related business functions, and contributed specific cloud payment application implementation work and reporting instrumentation to support ongoing operations.
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Expense Management | ERP |
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2014 | 2015 |
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Expedia HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2017 | 2017 |
In 2017, Expedia implemented Workday Absence Management to centralize administration of its leave programs within the Global HR Operations team for the US region. The deployment explicitly addressed the Absence and Leave Management category and targeted daily administration of leave of absence programs, payroll aligned leave processing, and frontline employee support workflows.
Workday Absence Management was configured to handle core absence lifecycle functions including leave requests and approvals, eligibility and entitlement calculations, plan and policy configuration, case management for complex leaves, and automated absence tracking. Configuration emphasized accuracy of pay related benefit calculations and integration of automated workflows with HR service delivery, reflecting the role requirement for detailed data and calculation handling.
Operational coverage included management of outsourced leave of absence vendor interactions, liaison with health and insurance suppliers, carriers, and leave administrators, and handling incoming third party requests and benefits department mail. The implementation supported multi channel employee inquiries primarily via email and occasional telephone or in person interactions, and it aligned daily operational shifts to US region support with a US shift starting around 6PM IST.
Governance and process work centered on maintaining and updating benefit program processes and documentation, trending and addressing vendor issues, and analyzing leave of absence programs to streamline administrative burden. The program also extended support to Total Rewards initiatives, coordination of onsite and virtual benefits events, and ongoing re engineering of LOA workflows to improve service delivery and vendor coordination.
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Benefits Administration | HCM |
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2017 | 2017 |
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Core HR | HCM |
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2016 | 2016 |
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Payroll Tax Compliance | HCM |
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2019 | 2019 |
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Payroll | HCM |
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2017 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2017 |
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Talent Assessment | HCM |
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2017 | 2017 |
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Expedia AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon SageMaker | ML and Data Science Platforms | AI Development | n/a | 2017 | 2018 |
In 2017, Expedia implemented Amazon SageMaker as part of its broader AWS-first strategy. Expedia had been using AWS since 2013 and moved the majority of its workloads onto AWS, and the 2017 implementation standardized machine learning infrastructure across its consumer brands.
The deployment used Amazon SageMaker as the central managed ML and experimentation platform within the ML and Data Science Platforms category, supporting model training, managed notebooks, automated hyperparameter tuning, and hosted inference endpoints. Amazon SageMaker served as the core tool for model lifecycle management and production deployment, providing a unified environment for data scientists to build, train, validate, and deploy models.
Operational coverage extended across Expedia.com, HomeAway, and Hotels.com, aligning data science, product, and engineering teams on a single AWS-native stack. The implementation integrated with Expedias AWS traffic and capacity management architecture to operationalize ML-driven decisioning across booking, pricing, and personalization workflows.
Governance emphasized platform-level standardization and centralized workflows, with Expedia formalizing model development and deployment practices to ensure consistent ML operations across brands. The rollout positioned Amazon SageMaker as the standard ML platform for the organization within the ML and Data Science Platforms category and enabled cross-brand reuse of models and pipelines.
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Expedia AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Natural Language Processing | AI-Powered Application |
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2017 | 2018 |
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Expedia Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2017 | 2018 |
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Data Warehouse | Analytics and BI |
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2010 | 2010 |
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Expedia Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Online Meeting Scheduling | Collaboration |
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2020 | 2020 |
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Expedia Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Document Management | Content Management |
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2007 | 2007 |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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Expedia SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Inventory Management | SCM |
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2012 | 2012 |
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Expedia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2011 | 2011 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Engagement | CRM |
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2015 | 2015 |
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Tag Management | CRM |
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2016 | 2016 |
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Expedia ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Expedia PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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Expedia SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2017 | 2017 |
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Expedia TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2014 | 2014 |
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Expedia PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Expedia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2010 | 2010 |
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Application Hosting and Computing Services | IaaS |
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2010 | 2010 |
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Cloud Storage | IaaS |
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2010 | 2010 |
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Cloud Storage | IaaS |
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2003 | 2003 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Data Warehouse Appliance | IaaS |
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2013 | 2013 |
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Database Management | IaaS |
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2017 | 2017 |
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Expedia CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Expedia Internet of Things
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IoT Platform | Internet of Things |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Expedia
| First Name | Last Name | Title | Function | Department | Phone | |
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VP of IT | VP | IT | |
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CFO | CXO | Finance | |
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Sr Director, Corporate BI and Analytics | Director | IT | |
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Director, Business Intelligence | Director | IT | |
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Director of Business Intelligence | Director | IT | |
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VP, Chief Data Science Officer | CXO | IT | |
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Development Director - Expedia Partner Solutions | Director | Finance | |
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Vice President of Revenue Operations | VP | Sales | |
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Chief of Staff / Strategic Initiatives & Planning | CXO | Finance | |
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Senior Director of Sales | Director | Sales | |
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Vice President North America, Sales and Service | VP | Sales | |
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Chief Executive Officer | CXO | Finance | |
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Director Global Sales Operations | Director | Sales | |
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Chief Executive Officer | CXO | Finance | |
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Director Human Resources | Director | HR | |
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Chief People Officer | CXO | HR | |
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Vice President, HR | VP | HR | |
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Vice President Global Payments | VP | Finance | |
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Director of Technology - Data Engineering | Director | IT | |
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Director of Engineering | Director | Finance | |
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Director of Analytics | Director | Finance | |
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Director, Big data Engineering & BI solution delivery | Director | IT | |
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Director - Americas Region Payroll | Director | Finance | |
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Group Senior Director, Global Compensation | Director | HR | |
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Senior Vice President Human Resources | VP | HR | |
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VP Tax | VP | Finance | |
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Apps Being Evaluated by Expedia Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Expedia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Expedia digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Expedia Technographics
Expedia is a Professional Services organization based in United States,
with around 16500 employees and annual revenues of $13.69 billion.
Expedia operates a diverse technology stack with applications such as
Oracle Cloud ERP, Workday Absence Management and Amazon SageMaker,
covering areas like ERP Financial, Absence and Leave Management and ML and Data Science Platforms.
Expedia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Workday and Amazon Web Services (AWS).
Expedia recently adopted applications including
Zoom in 2021, DocuSign eSignature in 2021 and Q4 Inc Investor Relations Success Platform in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Expedia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Expedia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Expedia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.