Expert e-Commerce GmbH Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Expert e-Commerce GmbH and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 14000 Expert e-Commerce GmbH employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Expert e-Commerce GmbH has purchased the following applications: Klarna Payments for Payment Processing in 2020, In-House ATS for Applicant Tracking System in 2017, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Expert e-Commerce GmbH is running and its propensity to invest more and deepen its relationship with Klarna , Apple , In-House Applications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Expert e-Commerce GmbH revenues, which have grown to $2.41 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Expert e-Commerce GmbH intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Klarna | Legacy | Klarna Payments | Payment Processing | ERP Financial Management | n/a | 2020 | 2020 |
In 2020 Expert e-Commerce GmbH deployed Klarna Payments to handle online checkout and card and alternative payment flows on its retail website, aligning the implementation with Payment Processing for its German e-commerce channel. Klarna Payments is implemented as the customer facing payment layer on expert.de, providing hosted checkout and API integration points that orchestrate authorization, capture, and customer payment selection within the web storefront.
The deployment centers on integrating Klarna Payments into the website checkout flow, with configuration focused on multi-method payment acceptance, consumer payment selection, and server side order capture. Operational ownership sits with e-commerce and finance teams, who use Klarna Payments to streamline payment authorization and reconciliation workflows and to embed payment orchestration into order management and customer service processes. Expert e-Commerce GmbH Klarna Payments Payment Processing serves the business functions of online sales, payments operations, and finance reconciliation for the companys retail web channel.
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | In-House ATS | Applicant Tracking System | HCM | n/a | 2017 | 2017 |
In 2017, Expert e-Commerce GmbH deployed an In-House ATS to manage candidate intake and recruitment workflows. The In-House ATS operates as the company Applicant Tracking System on the corporate careers site, capturing job postings, application submissions, and candidate profiles through the public recruitment portal.
The implementation centralizes standard Applicant Tracking System capabilities including job requisition publishing, application form capture, resume parsing, candidate status tracking, interview scheduling and automated communications, with configuration focused on HR and talent acquisition processes. Operational coverage is concentrated on the careers website and the recruiting function, where the In-House ATS routes applicants into recruiter queues and supports hiring manager review and interview workflows, while logging application events for compliance and auditability.
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Workforce Management | HCM |
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2013 | 2014 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019 Expert e-Commerce GmbH deployed Microsoft 365 as a centralized Collaboration platform for its German retail organization. The deployment of Microsoft 365 supports collaboration across the company, which operates with approximately 14,000 employees, and is visible in the vendor footprint on the corporate website.
The Microsoft 365 implementation comprises core collaboration capabilities typical of the Collaboration category, including cloud email and calendaring, SharePoint Online for intranet and document libraries, OneDrive for user file storage, Microsoft Teams for real time communication and meetings, and the Office productivity applications. Microsoft 365 is referenced in the public web footprint which indicates use of Microsoft 365 services for corporate content and collaboration scenarios.
Operational governance was organized around a centralized tenant model, aligning identity and access controls with Microsoft 365 identity services, and applying role based access and conditional access patterns to protect corporate data. Rollout and adoption emphasis targeted corporate functions that support retail operations and e commerce, with governance and policy controls implemented at the tenant level to manage collaboration, content lifecycle, and regulatory considerations within Germany.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Personalization and Product Recommendations | eCommerce |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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