Montreal, H3A 1T1, QC,
Canada
Explorance Technographics
Explorance Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Explorance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 305 Explorance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Explorance has purchased the following applications: Zoom for Audio Video and Web Conferencing in 2021, DocuSign eSignature for Digital Signing in 2021, Hotjar for Customer Experience in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Explorance is running and its propensity to invest more and deepen its relationship with Zoom Video Communications , Microsoft , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Explorance revenues, which have grown to $42.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Explorance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Explorance Tech Stack and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021 Explorance implemented Zoom to support client interactions surfaced directly on its public website, deploying functionality aligned with the Audio Video and Web Conferencing category. The deployment is oriented toward embedding Zoom meeting and webinar capabilities into web pages to support product demos, client training, and real time consultations with customers and prospects.
Configuration centers on embedded web meeting sessions, live webinar hosting, and recording capture to preserve session content. The implementation leverages standard audio and video controls, scheduled meeting workflows, screen sharing, and participant management to enable synchronous client engagement across web entry points.
Operational scope focuses on client facing teams within Professional Services, including sales and delivery, with site level web integration to present meeting launch points and registration flows. Governance concentrates on standardized session templates, content capture and publication practices, and access controls for recorded sessions to ensure consistent client experience and compliance with internal communication policies.
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Collaboration | Collaboration |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, Explorance implemented DocuSign eSignature as a Digital Signing capability on its public website. The deployment embeds DocuSign eSignature to capture electronic signatures for customer facing agreements and form submissions, aligning Explorance, DocuSign eSignature, Digital Signing, and customer contract and consent workflows within the web experience.
Configuration focused on standard Digital Signing functional modules including embedded signing flows, hosted signing options, template management, and signature audit trails and lifecycle controls. The implementation integrates directly with the website form submission layer to present signing sessions to external users, and administrative controls were configured to support signature governance through role based permissions and audit logging, impacting customer success, sales, and legal workflows.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2018 | 2018 |
In 2018 Explorance implemented Hotjar as a Customer Experience solution on its public website. The deployment focused on web behavior analytics and qualitative feedback to support UX, product management, and digital marketing functions. Hotjar was used to capture session recordings, heatmaps, conversion funnel insights, and in-page feedback, forming a direct linkage between Explorance, Hotjar, Customer Experience, and core digital product teams. The solution was positioned to surface user behavior signals that inform content and interface decisions.
Deployment was executed by adding Hotjar's site-wide JavaScript tracking snippet across the corporate website and instrumenting key user flows and conversion pages. Configuration work included enabling session replay, heatmap capture, funnel tracking, and on-site polls and surveys, with access and analysis governed by product and marketing teams. Rollout was iterative by page template to manage data volume and page performance, and operational ownership centered on web analytics and UX research workflows. Integrations were implemented at the website instrumentation layer rather than as backend system interfaces.
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Customer Support | CRM |
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2014 | 2014 |
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Customer Support | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Automation, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Explorance
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Explorance Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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