Extraco Banks
1700 North Valley Mills Drive,
Waco, 76710, TX,
United States
Waco, 76710, TX,
United States
1 254-761-2000
Banking and Financial Services
Extraco Banks Technographics
Extraco Banks Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Extraco Banks and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 390 Extraco Banks employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Extraco Banks has purchased the following applications: NetTeller for Payment Processing in 2018, interviewstream interview connect for Video Interviewing in 2016, Jack Henry Banking SilverLake for Core Banking in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Extraco Banks is running and its propensity to invest more and deepen its relationship with Paysafe , Jack Henry & Associates , interviewstream or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Extraco Banks revenues, which have grown to $65.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Extraco Banks intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Extraco Banks Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Paysafe | Legacy | NetTeller | Payment Processing | ERP Financial Management | n/a | 2018 | 2018 |
In 2018, Extraco Banks implemented NetTeller for Payment Processing on its public website. NetTeller is deployed as a customer-facing web payment gateway embedded into the Extraco Banks website to handle online payment capture and present hosted payment pages to retail customers.
The NetTeller implementation leverages Payment Processing capabilities typical for online banking channels, including hosted payment pages, transaction authorization, and secure payment capture to support customer-initiated payments through the bank's web channel. Operational scope is centered on the website and digital channels, with governance and workflow controls oriented around payments operations, web channel controls, reconciliation, and compliance processes.
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Payment Processing | ERP Financial Management |
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2015 | 2015 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| interviewstream | Legacy | interviewstream interview connect | Video Interviewing | HCM | n/a | 2016 | 2016 |
In 2016 Extraco Banks deployed interviewstream interview connect to streamline candidate screening for its HR and talent acquisition functions, using the Video Interviewing application to shorten pre-hire evaluation cycles. The deployment addressed a specific operational pain point, where a three-person selection team spent roughly an hour on the phone with each candidate and the overall hiring process averaged 10 to 12 weeks.
The implementation centered on interviewstream interview connect capabilities for on-demand digital interviews and structured screening workflows, enabling recruiters to issue standardized interview prompts and review short recorded responses rather than conducting live hour-long phone screens. Configuration emphasized reusable question sets, candidate-facing interview orchestration, and recruiter review queues, aligning with common Video Interviewing functional modules for asynchronous pre-screening and interview orchestration.
Operational coverage focused on the bank's central HR recruiting team and the three-member selection team, connecting recruitment staff to quality candidates through digital interviews rather than real-time phone screening. The case study documents explicit outcomes tied to the interviewstream interview connect deployment, reporting a 50% reduction in time-to-hire and an $817 saved per candidate figure.
Governance shifted recruiter workflows from synchronous phone screening to asynchronous review and decisioning, reducing the time burden on interviewers and standardizing pre-hire evaluation steps across openings. The narrative links Extraco Banks interviewstream interview connect Video Interviewing adoption directly to streamlined HR screening processes and measurable hiring cadence improvements reported by the client.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jack Henry & Associates | Legacy | Jack Henry Banking SilverLake | Core Banking | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Extraco Banks implemented Jack Henry Banking SilverLake. The Jack Henry Banking SilverLake deployment served as the bank's Core Banking platform supporting branch and retail banking operations across teller, deposit, and consumer lending functions.
Jack Henry Banking SilverLake was configured to support core functional modules including deposits and account maintenance, teller transaction processing, new account opening workflows, and consumer loan processing. Configuration work focused on standardizing loan processing steps and teller transaction flows, with workflow rules for product referrals and fraud dispute handling aligned to branch operating procedures.
The SilverLake implementation operated alongside other bank applications that staff used, including Argo, Xperience, and Credit Core, enabling operational continuity between core ledger processing and ancillary systems. Operational scope emphasized branch and retail business functions, with day to day users including tellers, relationship bankers, and consumer loan officers responsible for transaction posting, account servicing, and loan lifecycle activities.
Governance adjustments centered on consolidating core transaction processing and account maintenance into a single platform, establishing centralized posting and reconciliation workflows, and formalizing branch level procedures for referrals and fraud investigations. The implementation narrative positions Jack Henry Banking SilverLake as the Core Banking backbone for Extraco Banks, integrating teller, deposit, and consumer lending workflows into a unified operational model.
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Digital Banking | ERP Services and Operations |
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2014 | 2014 |
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Loan Management | ERP Services and Operations |
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2017 | 2017 |
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Loan Management | ERP Services and Operations |
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2023 | 2023 |
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Loan Management | ERP Services and Operations |
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2023 | 2023 |
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Loan Origination System (LOS) | ERP Services and Operations |
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2016 | 2016 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Extraco Banks
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Extraco Banks Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Extraco Banks IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Extraco Banks digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Extraco Banks Technographics
Extraco Banks is a Banking and Financial Services organization based in United States,
with around 390 employees and annual revenues of $65.0 million.
Extraco Banks operates a diverse technology stack with applications such as
NetTeller, interviewstream interview connect and Jack Henry Banking SilverLake,
covering areas like Payment Processing, Video Interviewing and Core Banking.
Extraco Banks has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Paysafe, interviewstream and Jack Henry & Associates.
Extraco Banks recently adopted applications including
Teslar Lending Workflow Automation in 2023, ICE Mortgage Black Knight Empower Loan Origination System in 2023 and Algolia Search in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Extraco Banks’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Extraco Banks’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Extraco Banks technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.