F45 Training
801 Barton Springs Road, 9th Floor,
Austin, 78704, TX,
United States
Austin, 78704, TX,
United States
1 737-787-1955
Leisure and Hospitality
F45 Training Technographics
F45 Training Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by F45 Training and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 113 F45 Training employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that F45 Training has purchased the following applications: Mindbody Business for Gym Management in 2017, SoundHound Smart Answering for Cognitive Computing in 2022, Google Workspace (Formerly Google G-Suite) for Collaboration in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems F45 Training is running and its propensity to invest more and deepen its relationship with MINDBODY , Loyalsnap , SoundHound Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing F45 Training revenues, which have grown to $104.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for F45 Training intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
F45 Training Tech Stack and Enterprise Applications
F45 Training ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MINDBODY | Legacy | Mindbody Business | Gym Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, F45 Training deployed Mindbody Business as its Gym Management platform. F45 Training uses Mindbody Business on their website to present class schedules, enable online bookings, and collect customer registrations through customer-facing booking flows. The deployment centralized the external booking experience under a single vendor application.
The implementation aligns with standard Gym Management functional modules available in Mindbody Business, including class scheduling and roster management, member profile and subscription management, online appointment booking, payment processing and point-of-sale, and operational reporting. Mindbody Business is therefore the primary application supporting studio operations, customer bookings, and membership administration for F45 Training. This configuration reflects category-aligned capabilities typical for fitness operators of F45 Training's scale.
Integration is visible on the public website where Mindbody Business powers the booking interface, indicating an embedded web booking integration or widget-based deployment for customer-facing flows. Operational scope for the system covers front-of-house booking, instructor schedule coordination, and membership sales and retention workflows. Governance of schedule and access permissions is centralized through the Mindbody Business administrative console and managed by studio and corporate operations.
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Membership Management | ERP Services and Operations |
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2023 | 2023 |
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F45 Training AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SoundHound Inc. | Legacy | SoundHound Smart Answering | Cognitive Computing | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, F45 Training implemented SoundHound Smart Answering, a Cognitive Computing application to introduce generative voice AI into both customer and employee support. The deployment focused on omnichannel Customer and Employee AI-enabled assistants from SoundHound Inc., designed to elevate CX and EX while directly addressing labor scarcity and rising operational costs.
The implementation centered on a conversational voice interface with natural language understanding and generation, session management, and automated handling of routine inquiries, including escalation workflows to human agents for complex cases. Configuration work emphasized conversation design, training data ingestion from existing knowledge content, and speech model tuning to align with fitness studio terminology and member interaction patterns. SoundHound Smart Answering was explicitly applied to standardize and automate frequent member-facing and employee support workflows.
Operational coverage targeted F45 Training U.S. operations across customer support and HR or internal help desk functions, deploying the SoundHound Smart Answering platform as an omnichannel front end across voice and digital channels. The architecture positioned the application as a conversational automation layer that unified member services and employee assistance, enabling consistent engagement flows across studios.
Governance included phased rollout and handoff to support teams, centralized conversation and model administration, and ongoing model refinement driven by interaction feedback loops. The F45 Training SoundHound Smart Answering Cognitive Computing implementation functioned as a structural AI layer to elevate customer experience and employee experience, while addressing operational labor pressure and cost challenges cited by the vendor.
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F45 Training Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2014 | 2014 |
In 2014, F45 Training implemented Google Workspace (Formerly Google G-Suite). The Google Workspace (Formerly Google G-Suite) deployment is surfaced on the company website and functions as the organization’s primary Collaboration platform for corporate email, calendar, and document collaboration. F45 Training Google Workspace (Formerly Google G-Suite) Collaboration supports corporate communications, scheduling, and collaborative document workflows as core business functions.
The implementation uses a cloud hosted SaaS architecture, centralizing account and domain management for corporate staff in the United States. Functional capabilities consistent with the Collaboration category include enterprise email, Google Drive and Docs for file storage and coauthoring, Google Calendar for scheduling, and Google Meet for virtual meetings, reflecting typical collaboration modules and workflows. Governance and operational control are expected to be managed at the corporate level for user provisioning, access control, and domain policy enforcement in line with standard Collaboration deployments.
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F45 Training Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2016 | 2016 |
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Contract Lifecycle Management | Content Management |
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2021 | 2021 |
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F45 Training CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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F45 Training ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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IT Service Management | ITSM |
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2021 | 2021 |
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F45 Training PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2019 | 2019 |
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F45 Training IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at F45 Training
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Legal Officer | CXO | Legal | |
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Associate General Counsel | Manager | Legal | |
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Legal Counsel | CXO | Legal | |
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Legal Counsel | CXO | Legal | |
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Apps Being Evaluated by F45 Training Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from F45 Training IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the F45 Training digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD F45 Training Technographics
F45 Training is a Leisure and Hospitality organization based in United States,
with around 113 employees and annual revenues of $104.0 million.
F45 Training operates a diverse technology stack with applications such as
Mindbody Business, SoundHound Smart Answering and Google Workspace (Formerly Google G-Suite),
covering areas like Gym Management, Cognitive Computing and Collaboration.
F45 Training has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as MINDBODY, SoundHound Inc. and Google.
F45 Training recently adopted applications including
Loyalsnap in 2023, SoundHound Smart Answering in 2022 and Ironclad CLM in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of F45 Training’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates F45 Training’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete F45 Training technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.