Rotterdam, 3088 GJ,
Netherlands
Facilicom Solutions Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Facilicom Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Facilicom Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Facilicom Solutions has purchased the following applications: SAP Business Suite for ERP Financial in 2010, SAP HCM (HR) for Core HR in 2010, Axxerion for Real Estate Property Management in 2007 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Facilicom Solutions is running and its propensity to invest more and deepen its relationship with SAP , Axxerion , Entrust or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Facilicom Solutions revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Facilicom Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Business Suite | ERP Financial | ERP Financial Management | n/a | 2010 | 2010 |
In 2010 Facilicom Solutions implemented SAP Business Suite as its central application, deploying a unified platform for core financial operations categorized as ERP Financial. The program established SAP Business Suite as the primary system of record for transactional finance across the organization.
The implementation consolidated the companys ICT business systems for ERP, human resources and customer relationship management into SAP Business Suite, bringing financial management, HR records and CRM data flows under a single application. Functional configuration focused on central financial accounting, accounts payable and receivable workflows, personnel record consolidation and customer master management consistent with ERP Financial capabilities.
Operational architecture created a central SAP system to receive transfers from country divisions in the Netherlands, Belgium, France and the UK, implementing a centralized application tier for multi-country processing. The contract awarded to ICT services provider Logica was worth several million euros and specified full completion within two years, shaping a phased multi-country rollout and a central data model for cross-border operations.
Governance and process changes aligned business function ownership for finance, HR and customer operations to the central SAP Business Suite ERP Financial platform, with standardized master data and financial close procedures across corporate and country divisions. Program governance emphasized delivery milestones linked to the two-year timeline and standardized operational workflows to run through the centralized SAP Business Suite.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP HCM (HR) | Core HR | HCM | n/a | 2010 | 2010 |
In 2010, Facilicom Solutions implemented SAP HCM (HR) as part of a centralized SAP deployment to consolidate HR operations. The work is classified in the Core HR category and formed the HR pillar of a broader program to centralize ICT business systems, ERP and CRM into a single SAP instance.
The implementation centered on SAP HCM (HR) configuration to provide Core HR capabilities, including personnel administration and organizational management aligned to group-wide HR processes. Configuration emphasis was on standardizing employee master data, role and organizational structures, and core transactional HR workflows to support facility services operations across multiple country divisions.
Logica won the contract to introduce the central SAP system and was tasked with delivering the technical rollout, integrating HR processes within the central SAP landscape alongside ERP and CRM components. Operational coverage explicitly included country divisions in the Netherlands, Belgium, France and the UK, with the SAP HCM (HR) instance serving as the centralized HR system of record for those regions.
Contract and program governance were structured around a fixed delivery window, the work being contractually required to be fully completed within two years and funded by a multi million euro agreement. Rollout governance focused on cross country coordination and centralized process standardization to align HR, ERP and CRM operations under the single SAP deployment.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Axxerion | Legacy | Axxerion | Real Estate Property Management | ERP Services and Operations | n/a | 2007 | 2007 |
In 2007 Facilicom Solutions implemented Axxerion as its Facility Management Information System. Axxerion is deployed as a cloud-hosted FMIS within the Real Estate Property Management category to support maincontracting and Integrated Facilities Management contracts across Facilicom Facility Solutions clients.
The implementation included a purpose-built contract module developed to support maincontracting requirements and a CRM module configured to Facilicom needs. The Inventory module and its submodules messages, reservations and reports are cited as the most used functional components, and the system provides signal features and reporting to enable accountability to clients and oversight for the facility service desk.
Deployment architecture emphasizes cloud availability, making Axxerion accessible anytime and anywhere for customer sites and service desk teams. Operational coverage centers on Integrated Facilities Management contracts and the day to day management and monitoring of outsourced support services, with the FMIS instrumenting service desk workflows and client reporting.
Governance and process restructuring were implemented in collaboration with Axxerion, with specific workflows created to enforce a uniform method across clients. That uniformity was credited with accelerating deployment, reducing the probability of failure and enabling flexible staff deployment, reflecting explicit outcomes reported by Facilicom Facility Solutions.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2010 | 2010 |
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CRM | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2000 | 2000 |
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Container Service | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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