FM Global
270 Central Ave,
Johnston, 2919, RI,
United States
Johnston, 2919, RI,
United States
1 401-275-3000
Insurance
FM Global Technographics
FM Global Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by FM Global and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5600 FM Global employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that FM Global has purchased the following applications: Oracle PeopleSoft Payables for AP Automation in 2002, iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2013, OnitX ELM for Legal Practice Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems FM Global is running and its propensity to invest more and deepen its relationship with Oracle , iCIMS , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing FM Global revenues, which have grown to $5.26 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for FM Global intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
FM Global Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft Payables | AP Automation | ERP Financial Management | n/a | 2002 | 2003 |
In 2002, FM Global implemented Oracle PeopleSoft Payables as its core AP Automation solution to standardize accounts payable processing across its global operations. FM Global Oracle PeopleSoft Payables AP Automation supported invoice intake, voucher processing, and supplier payment orchestration as the foundational accounts payable business function for the insurer.
The implementation context later evolved into a PeopleSoft FSCM 9.2 optimization program, with a Phase 0 analysis and a Phase 1 technical update documented in subsequent engagements. Modules and configuration work focused on PeopleTools upgrades and a modernized user experience, aligning PeopleSoft Payables configurations with Fluid User Interface principles and deploying custom Fluid Homepages, Tiles, and Pivot Grids to improve AP user workflows.
Architecturally the program centered on PeopleTools version management, moving from 8.55 to 8.57 as part of the modernization effort, and instrumenting Fluid UI components for international rollouts. The deployment targeted global employees across North America, Europe, and Asia Pacific, delivered through remote sessions and recorded training to accommodate distributed AP and finance teams.
Elire performed the Phase 0 current state analysis and supported the technical execution of the PeopleTools upgrade, while FM Global retained operational ownership of payables processing and configuration decisions. Governance changes included formalized risk analysis processes to evaluate whether to adopt new PeopleSoft Update Manager images or to build custom Fluid functionality, and expanded project management and communication practices to support the first fully remote initiative for FM Global.
Risk mitigation and rollout controls were explicit, the project deferred a major PUM implementation in favor of a stepping stone approach and conducted detailed assessments before pulling features from future updates. Oracle PeopleSoft Payables remained the transactional AP system while the organization standardized deployment patterns, training, and Fluid-based UI configurations to modernize AP Automation workflows.
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ERP Financial | ERP Financial Management |
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2002 | 2003 |
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ERP Financial | ERP Financial Management |
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2002 | 2003 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2013 | 2013 |
In 2013, FM Global implemented iCIMS Recruit Applicant Tracking System as their Applicant Tracking System. The iCIMS Recruit Applicant Tracking System was deployed to power FM Global's external careers site, handling job postings, candidate applications, and initial applicant data capture.
The deployment centered on core ATS capabilities including career portal publishing, requisition management, applicant tracking workflows, and candidate profile management. FM Global configured automated screening and routing workflows to reflect established recruiting steps and to streamline handoffs to hiring managers. The implementation used a cloud hosted architecture to centralize applicant records and enable web based candidate submission.
Operational scope targeted talent acquisition and recruiting functions across FM Global, with the Applicant Tracking System integrated on the company website to provide a direct application channel. Governance emphasized defined hiring workflows, approvals, and role based access for recruiters and hiring managers. The system served as the primary front end for external candidate engagement and applicant intake.
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Applicant Tracking System | HCM |
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2014 | 2014 |
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Benefits Administration | HCM |
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2013 | 2014 |
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Core HR | HCM |
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2013 | 2018 |
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Core HR | HCM |
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2013 | 2014 |
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Payroll | HCM |
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2013 | 2014 |
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Performance and Goal Management | HCM |
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2016 | 2016 |
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Talent Management | HCM |
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2013 | 2014 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Onit | Legacy | OnitX ELM | Legal Practice Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, FM Global implemented OnitX ELM as its Legal Practice Management application to establish a centralized platform for legal matter tracking and case workflow orchestration. The deployment targeted the corporate legal function and aligned OnitX ELM with enterprise collaboration and case intake processes used by FM Global legal teams.
Configuration work tied OnitX ELM to Microsoft Dynamics CRM 365 components, using customized Dynamics entities and security based forms to surface legal matter data. Development included client side JavaScript, Web API operations, and server side C# plugins to synchronize and update insurance details, plus SSRS reports and single view dashboards that extended Dynamics CRM visualization for legal workflows.
Integration architecture used Power Automate flows and standard and premium connectors to link Dynamics CRM 365 with the OnitX ELM application, and integrated document and communication channels into the stack through Microsoft SharePoint and Microsoft Outlook. The technical environment used Dynamics CRM 365 SDK, XRM Toolbox customizations, and automated flows to orchestrate data exchange between OnitX ELM and CRM records, with deployments promoted across multiple environments.
Governance and rollout emphasized disciplined development lifecycle practices, including unit testing, bug fixing, environment based deployments, and preparation of system development life cycle and technical documentation. Access control and process controls were implemented via security features, enhanced business rules, ribbon control, and managed form variants to align approvals and intake workflows with corporate legal process requirements.
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Manufacturing ERP | ERP Services and Operations |
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2016 | 2016 |
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Real Estate Property Management | ERP Services and Operations |
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2020 | 2020 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2015 | 2018 |
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Process Mining | Analytics and BI |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2024 | 2024 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2016 | 2016 |
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Web Content Management | Content Management |
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2024 | 2024 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2024 | 2024 |
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Tag Management | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Application Performance Management | ITSM |
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2024 | 2024 |
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Application Performance Management | ITSM |
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2024 | 2024 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Computational Fluid Dynamics (CFD) | PLM and Engineering |
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2008 | 2010 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2024 | 2024 |
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Governance, Risk and Compliance | TRM |
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2024 | 2024 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Application Hosting and Computing Services | IaaS |
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2004 | 2004 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at FM Global
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by FM Global Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from FM Global IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the FM Global digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD FM Global Technographics
FM Global is a Insurance organization based in United States,
with around 5600 employees and annual revenues of $5.26 billion.
FM Global operates a diverse technology stack with applications such as
Oracle PeopleSoft Payables, iCIMS Recruit Applicant Tracking System and OnitX ELM,
covering areas like AP Automation, Applicant Tracking System and Legal Practice Management.
FM Global has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, iCIMS and Onit.
FM Global recently adopted applications including
Slack Connect in 2024, Sitecore CMS in 2024 and Microsoft Dynamics 365 Marketing in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of FM Global’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates FM Global’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete FM Global technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.