Oakland, 94612, CA,
United States
Fair Trade USA Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Fair Trade USA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Fair Trade USA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Fair Trade USA has purchased the following applications: Sage Intacct for ERP Financial in 2019, Paycor 7 Geese Perform for Performance and Goal Management in 2017, Hubspot Live Chat for Chatbots and Conversational AI in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Fair Trade USA is running and its propensity to invest more and deepen its relationship with Sage , Paycor , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Fair Trade USA revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Fair Trade USA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP Financial Management | n/a | 2019 | 2019 |
In 2019 Fair Trade USA implemented Sage Intacct as its ERP Financial application to centralize core accounting and billing workflows. The deployment prioritized accounts payable and accounts receivable capabilities, bringing vendor invoice processing and employee reimbursement processing into Sage Intacct to support a weekly payment cadence.
Configuration work included setting up vendor invoice intake, invoice approval routing, employee reimbursements and expense report review during an Expensify pilot, plus processing cash receipts, cash disbursements and general ledger journal entries in Sage Intacct. The implementation also covered customer invoicing, creation and distribution of invoices, and handling invoice inquiries, alongside documentation and spreadsheet maintenance to support month end and billing operations.
The rollout included an explicit Expensify pilot through Go Live, with the project team creating guidelines, serving as first point of contact for Expensify questions and reviewing expense reports to ensure integration of expense management into the Sage Intacct workflow. Operational scope focused on finance and billing functions, with the accounting team responsible for day to day cash management and billing processes in the new system.
Governance and operationalization emphasized procedural documentation and knowledge transfer, including training new hires on the expense report process and maintaining files and documentation related to billing and cash operations. Staff also assisted in the implementation of a new fee calculation project for customer billing, supporting configuration and testing activities to align Sage Intacct invoicing with updated fee rules.
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ERP Financial | ERP Financial Management |
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2018 | 2018 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Paycor | Legacy | Paycor 7 Geese Perform | Performance and Goal Management | HCM | n/a | 2017 | 2017 |
In 2017, Fair Trade USA implemented Paycor 7 Geese Perform for Performance and Goal Management. The implementation addressed the nonprofit’s enterprise performance workflows, aligning goal setting and review cycles with HR and people development functions across its United States operations.
Paycor 7 Geese Perform was configured to support continuous performance management, formal performance reviews, goal alignment and tracking, and ongoing peer and manager feedback. The deployment used standard Performance and Goal Management capabilities such as individual and team goal hierarchies, development plan templates, and performance cycle orchestration to formalize cadence and accountability for managers and program leads.
Deployment governance emphasized process changes for review cycles and manager responsibilities, with changes documented for HR owners to manage calibration and review schedules. Fair Trade USA is listed as a customer on the vendor site, indicating a live production relationship with Paycor 7 Geese Perform and ongoing use within the organization’s HR operating model.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2023 | 2023 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2024 | 2024 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Donor and Fundraising Management | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2011 | 2011 |
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Tag Management | CRM |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Test Automation Platform | PaaS |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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