Enfield, EN2 0BY,
United Kingdom
Fairview New Homes Technographics
Fairview New Homes Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Fairview New Homes and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Fairview New Homes employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Fairview New Homes has purchased the following applications: COINS HR & Payroll for Payroll in 2015, COINS ERP for Construction ERP in 2015, LiveChat for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Fairview New Homes is running and its propensity to invest more and deepen its relationship with COINS Global , LiveChat, Inc. , SilverStripe Ltd. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Fairview New Homes revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Fairview New Homes intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Fairview New Homes Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| COINS Global | Legacy | COINS HR & Payroll | Payroll | HCM | n/a | 2015 | 2015 |
In 2015 Fairview New Homes implemented COINS HR & Payroll to centralize employee pay and HR administration. The deployment was sized for a 200 employee United Kingdom construction and real estate firm and explicitly supports core Payroll processing for both weekly and monthly paid employees.
The COINS HR & Payroll implementation covers the payroll engine and lifecycle workflows, including payroll runs for multiple pay frequencies, new starter and leaver management with contract paperwork and leaver letter generation, holiday calculation for leavers, and induction and right to work verification. Functional capabilities recorded in operational use include sponsorship case handling with Home Office communications, maternity and paternity payroll duties with statutory maternity pay calculation and pay period management, HMRC submissions, petty cash recording and collation, and handling of general administrative and payroll queries.
Operational ownership resides with HR and payroll teams, with a named Payroll Assistant operating the system from 2017 to present to execute the day to day payroll tasks and statutory filings. The deployment orchestrates employee lifecycle events from onboarding through exit and coordinates statutory reporting to HMRC and external communications for sponsored employees, while serving both weekly and monthly payroll streams.
Governance and workflow design emphasize standardized paperwork, documented right to work evidence, formal correspondence templates for leavers and parental leave, and configured payroll rules to support multiple frequencies. The configuration and operational procedures place calculation responsibilities, statutory submissions, and petty cash reconciliation within the payroll function, with the COINS HR & Payroll application serving as the system of record for these activities.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| COINS Global | Legacy | COINS ERP | Construction ERP | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015 Fairview New Homes implemented COINS ERP to centralize finance and project cost control under the Construction ERP category, aligning the application to group reporting and treasury responsibilities. COINS ERP was positioned to support the company’s finance function and to provide consolidated KPI reporting to the board and management teams.
The deployment configured core financial management capabilities including general ledger, accounts payable, accounts receivable, project accounting and contract cost control, with specific configuration for rolling monthly financial reports and KPI dashboards. Treasury and tax workflows were embedded to reflect partner company structures and rental company setups, and standardization of chart of accounts and process automation was used to increase control across finance and project teams.
Operational leadership came from the Group Finance Director who streamlined IT and developed the use of COINS systems to enhance business processes. The COINS ERP implementation produced a monthly rolling financial report covering the prior twelve months and the next two months, supported renewal of banking facilities with two clearers increasing the facility by £50m, and enabled improved KPI reporting and stakeholder engagement with auditors, bankers and insurers.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Fairview New Homes implemented LiveChat in the Chatbots and Conversational AI category on their website. The deployment uses the LiveChat web widget embedded across Fairview New Homes website pages to provide real-time conversational entry points for prospects and customers, centralizing agent interactions through a hosted LiveChat console and browser-based agent interface. Functional capabilities implemented align with Chatbots and Conversational AI norms, including live chat routing, proactive chat invitations, canned responses, chat transcripts and visitor monitoring to support conversational workflows.
Operational scope focused on web-driven customer engagement for sales and customer service teams, handling inquiries related to property listings, viewings and post-sale support through the website. Governance emphasized conversational workflow configuration, agent assignment rules and standard response templates to preserve brand voice and response consistency. The LiveChat implementation is embedded on fairview.co.uk, capturing sessions and chat transcripts to support conversational recordkeeping and agent follow-up.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
|
2014 | 2014 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Customer Experience | CRM |
|
2018 | 2018 |
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Marketing Analytics | CRM |
|
2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
|
2022 | 2022 |
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Governance, Risk and Compliance | TRM |
|
2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
|
2022 | 2022 |
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Cloud Storage | IaaS |
|
2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
|
2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2013 | 2013 |
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Secure Email Gateways (SEGs) | CyberSecurity |
|
2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Fairview New Homes
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Fairview New Homes Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||