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Michelin, an e2open customer evaluated Oracle Transportation Management

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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Family Service League Tech Stack and Enterprise Applications

Family Service League HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ADP Legacy ADP Workforce Now Core HR HCM n/a 2021 2021
In 2021, Family Service League implemented ADP Workforce Now for Core HR. ADP Workforce Now is surfaced on the Family Service League website to provide employee self-service and candidate-facing HR workflows, establishing ADP Workforce Now as the primary Core HR application for HR and payroll functions at the organization. The ADP Workforce Now deployment centralizes Core HR capabilities including employee master data, payroll processing, benefits administration, time and attendance, and talent acquisition modules, consistent with the application category and standard ADP Workforce Now configurations. Operational ownership is aligned to HR with payroll and benefits activities coordinated with finance, and role-based access controls and manager self-service workflows are used to orchestrate approvals and lifecycle events across departments. ADP Workforce Now functions as the single HR system of record for employee lifecycle management at Family Service League, supporting day-to-day HR operations and external candidate interactions via the public website.
Family Service League ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Accumedic Legacy AccuMed Behavioral Health EHR Electronic Health Record ERP Services and Operations n/a 2017 2017
In 2017, Family Service League implemented AccuMed Behavioral Health EHR, an Electronic Health Records application to support behavioral health documentation and care coordination. The deployment was driven by a long term goal of full health home integration and the need for a certified solution that would coordinate with the organization’s practice management system. AccuMed Behavioral Health EHR was configured to mirror New York’s certified documentation framework, aligning with NYSCRI standards held by most clinicians, which reduced documentation variation and simplified clinician training. Functional emphasis included clinical documentation workflows, clinician-facing note templates, and an advanced billing subsystem, with Family Service League specifically noting the sophistication of billing functions. The implementation established integration points with the existing practice management system to enable coordinated scheduling and revenue cycle workflows, linking clinical documentation to billing operations. Operational coverage focused on behavioral health clinicians and billing teams across Family Service League’s services, supporting care coordination as part of the broader health home objective. Governance and rollout prioritized training tied to NYSCRI certification standards, leveraging the EHR’s correspondence to state documentation to streamline adoption. Family Service League reported that AccuMed’s billing capabilities supported lower overhead in mental health operations and indicated they would recommend Accumedic to peer organizations.
Medical Practice Management ERP Services and Operations 2016 2016
Family Service League Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2019 2019
In 2019, Family Service League implemented Microsoft 365 as its Collaboration platform. The use of Microsoft 365 is visible on their website, indicating an organization-wide cloud collaboration tenancy supporting the nonprofit's staff of approximately 800 employees. Microsoft 365 deployment centers on Collaboration capabilities including Exchange Online for email, SharePoint Online for intranet and document management, OneDrive for Business for individual file storage, and Microsoft Teams for chat and meetings. Configuration emphasis includes tenant provisioning, mailbox and site collection architecture, Teams structure and channel design, and information governance settings to align with service delivery workflows. Operational coverage for Microsoft 365 spans direct service programs and administrative functions, supporting cross-functional staff collaboration across departments. Identity and access control operate through Azure Active Directory within the Microsoft 365 environment, enabling centralized user provisioning, single sign-on, and role-based access policies. Document and records workloads are managed in SharePoint Online and OneDrive for Business to support case documentation and internal compliance requirements. Governance work focuses on tenant-level policies, retention and records management configured inside Microsoft 365, and the establishment of role-based access controls and nomenclature standards for sites and Teams. The implementation positions Microsoft 365 as the core Collaboration application for communication, document management, and internal team coordination.
Family Service League Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Enterprise Content Management Content Management 2021 2021
Family Service League eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2020 2020
Family Service League IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021

IT Decision Makers and Key Stakeholders at Family Service League

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Family Service League Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Family Service League IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Family Service League digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Family Service League Technographics
Family Service League is a Non Profit organization based in United States, with around 800 employees and annual revenues of $55.0 million.
Family Service League operates a diverse technology stack with applications such as ADP Workforce Now, AccuMed Behavioral Health EHR and Microsoft 365, covering areas like Core HR, Electronic Health Record and Collaboration.
Family Service League has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as ADP, Accumedic and Microsoft.
Family Service League recently adopted applications including ADP Workforce Now in 2021, Microsoft SharePoint in 2021 and Amazon EC2 in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Family Service League’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Family Service League’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Family Service League technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.