Farmacias Arrocha
Farmacias Arrocha Technographics
Farmacias Arrocha Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Farmacias Arrocha and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Farmacias Arrocha employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Farmacias Arrocha has purchased the following applications: Amazon Pay for Payment Processing in 2020, Oracle Retail Xstore Point-of-Service for Point Of Sale in 2020, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Farmacias Arrocha is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , Apple , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Farmacias Arrocha revenues, which have grown to $277.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Farmacias Arrocha intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Farmacias Arrocha Tech Stack and Enterprise Applications
Farmacias Arrocha ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon Pay | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, Farmacias Arrocha implemented Amazon Pay on its commercial website. The Amazon Pay deployment addresses the retailer's Payment Processing needs by embedding wallet-based checkout capabilities into its online storefront for ecommerce operations in Panama.
Implementation work concentrated on integrating Amazon Pay into the customer checkout flow, enabling payment authorization, wallet-based payments, and saved-payment instruments. Configuration included embedding hosted payment fields or redirect-based checkout components and leveraging tokenization to limit exposure of card data. These elements align with Payment Processing workflows such as authorization, settlement preparation, and refund orchestration.
Operational scope covers the web sales channel and directly impacts ecommerce, payments operations, and customer service functions, centralizing online payment acceptance through Amazon Pay. Governance adjustments focused on updating reconciliation and refunds processes, defining roles for payment exception handling, and maintaining PCI scope alignment through tokenization and hosted flows. Amazon Pay remains the payment acceptance layer on Farmacias Arrocha's website.
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Payment Processing | ERP |
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2020 | 2020 |
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Farmacias Arrocha ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Retail Xstore Point-of-Service | Point Of Sale | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020 Farmacias Arrocha implemented Oracle Retail Xstore Point-of-Service. The deployment used Oracle Retail Xstore Point-of-Service in the Point Of Sale category and was executed with project management and consulting activities that guided configuration, testing and cutover planning.
The implementation focused on core point of sale capabilities, including transaction processing, payment acceptance, pricing and promotions enforcement, returns and exchanges workflows, and store level inventory visibility. Oracle Retail Customer Engagement was deployed alongside Oracle Retail Xstore Point-of-Service to centralize customer profile capture and loyalty interactions at the POS, aligning checkout workflows with customer engagement functions.
Operational integration emphasized alignment with corporate retail processes for pricing orchestration, promotion execution and store inventory reconciliation, with the solution configured to operate across Farmacias Arrocha store locations in Panama. The architecture centered on retail store POS instances and centralized retail services for master data and promotions control, with local store configurations managed to support regional retail operations.
Governance was managed through dedicated project management and consulting oversight, implementing configuration governance, change control for pricing and promotions, and operator training to shift cashier and store workflows onto the new POS platform. Rollout sequencing and operational playbooks were used to standardize store level procedures and support ongoing retail operations under the Oracle Retail Xstore Point-of-Service implementation.
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Farmacias Arrocha Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Farmacias Arrocha implemented Microsoft 365 as its Collaboration platform for corporate and retail operations in Panama. The deployment centralized cloud collaboration to support email, document sharing and team communications across the organization.
Microsoft 365 at Farmacias Arrocha is used to provide hosted email, cloud document management, collaboration workspaces and productivity applications, including Exchange Online, SharePoint Online and Microsoft Teams within the Microsoft 365 suite. Configuration work emphasized mailbox provisioning, shared document libraries, team sites and collaboration permissions, leveraging Microsoft 365 administration capabilities and policy controls. Routine provisioning and policy enforcement were consolidated through the platform to standardize collaboration workflows.
The implementation is surfaced on the company website, where Microsoft 365 services support content publishing and engagement workflows on the site. Operational coverage includes corporate headquarters and retail store functions across Panama, aligning Collaboration capabilities with merchandising, customer service and corporate communications workflows. Governance is organized around centralized identity and access control, policy driven document lifecycle rules and role based collaboration permissions within Microsoft 365.
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Farmacias Arrocha CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Farmacias Arrocha IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Farmacias Arrocha
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Farmacias Arrocha Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Farmacias Arrocha IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Farmacias Arrocha digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Farmacias Arrocha Technographics
Farmacias Arrocha is a Retail organization based in Panama,
with around 1500 employees and annual revenues of $277.0 million.
Farmacias Arrocha operates a diverse technology stack with applications such as
Amazon Pay, Oracle Retail Xstore Point-of-Service and Microsoft 365,
covering areas like Payment Processing, Point Of Sale and Collaboration.
Farmacias Arrocha has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Amazon Web Services (AWS), Oracle and Microsoft.
Farmacias Arrocha recently adopted applications including
Shopify in 2021, Amazon Pay in 2020 and Apple Pay in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Farmacias Arrocha’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Farmacias Arrocha’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Farmacias Arrocha technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.