Norwich, NR2 2RB,
United Kingdom
Farnell Clarke Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Farnell Clarke and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 35 Farnell Clarke employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Farnell Clarke has purchased the following applications: Chaser Accounts Receivable Automation Software for AR Automation in 2015, Hubspot Live Chat for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Farnell Clarke is running and its propensity to invest more and deepen its relationship with Chaser Technologies , Xero , GoCardless or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Farnell Clarke revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Farnell Clarke intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Chaser Technologies | Legacy | Chaser Accounts Receivable Automation Software | AR Automation | ERP Financial Management | n/a | 2015 | 2015 |
In 2015 Farnell Clarke implemented Chaser Accounts Receivable Automation Software to automate its credit control and eliminate a previously paper based process. The move targeted the firm’s accounting and credit control function across its Norwich and London operations, embedding AR automation into the core bookkeeping workflows of a firm of over 35 staff.
Chaser Accounts Receivable Automation Software was configured to run automated email chasers and human centric templates against the firm’s debtor ledger, providing scheduled debtor list processing and a lightweight workflow for handling incoming replies. The AR Automation deployment was executed via a one click integration and brief setup, enabling rapid activation of automated chase sequences while preserving manual pre chase review controls.
Operational integration included a direct Xero connection to maintain debtor data synchronization and to trigger chaser sequences from outstanding invoices, supporting both in house credit control and an outsourced credit control offer to clients. Farnell Clarke used the solution to manage its own debtor book and to operate credit control on behalf of clients, with an initial firm receipt of £3,792 within the hour of first use and a client recovery of £4,000 in less than four weeks recorded.
Governance and process changes centered on a defined weekly cadence, with approximately one hour pre chase to assess debtor status and no more than two further hours per week to handle replies, reducing ongoing credit control effort to under three hours per week. The firm became a certified Chaser accredited partner and institutionalized the automated chase workflow as a client service, preserving human review gates to avoid inappropriate chasing while scaling credit control delivery.
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ERP Financial | ERP Financial Management |
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2019 | 2019 |
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Subscription and Recurring Billing | ERP Financial Management |
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2019 | 2019 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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