AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Farnell Clarke Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Chaser Technologies Legacy Chaser Accounts Receivable Automation Software AR Automation ERP Financial Management n/a 2015 2015
In 2015 Farnell Clarke implemented Chaser Accounts Receivable Automation Software to automate its credit control and eliminate a previously paper based process. The move targeted the firm’s accounting and credit control function across its Norwich and London operations, embedding AR automation into the core bookkeeping workflows of a firm of over 35 staff. Chaser Accounts Receivable Automation Software was configured to run automated email chasers and human centric templates against the firm’s debtor ledger, providing scheduled debtor list processing and a lightweight workflow for handling incoming replies. The AR Automation deployment was executed via a one click integration and brief setup, enabling rapid activation of automated chase sequences while preserving manual pre chase review controls. Operational integration included a direct Xero connection to maintain debtor data synchronization and to trigger chaser sequences from outstanding invoices, supporting both in house credit control and an outsourced credit control offer to clients. Farnell Clarke used the solution to manage its own debtor book and to operate credit control on behalf of clients, with an initial firm receipt of £3,792 within the hour of first use and a client recovery of £4,000 in less than four weeks recorded. Governance and process changes centered on a defined weekly cadence, with approximately one hour pre chase to assess debtor status and no more than two further hours per week to handle replies, reducing ongoing credit control effort to under three hours per week. The firm became a certified Chaser accredited partner and institutionalized the automated chase workflow as a client service, preserving human review gates to avoid inappropriate chasing while scaling credit control delivery.
ERP Financial ERP Financial Management 2019 2019
Subscription and Recurring Billing ERP Financial Management 2019 2019
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HubSpot Legacy Hubspot Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2016 2016
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Advertising Platform CRM 2021 2021
Marketing Analytics CRM 2019 2019
Marketing Automation CRM 2021 2021
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2016 2016
Transactional Email PaaS 2018 2018
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2013 2013
Application Hosting and Computing Services IaaS 2016 2016
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2021 2021
IT Decision Makers and Key Stakeholders at Farnell Clarke
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Farnell Clarke Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Farnell Clarke Technographics

Farnell Clarke is a Professional Services organization based in United Kingdom, with around 35 employees and annual revenues of $3.0 million.

Farnell Clarke operates a diverse technology stack with applications such as Chaser Accounts Receivable Automation Software, Hubspot Live Chat and Microsoft 365, covering areas like AR Automation, Chatbots and Conversational AI and Collaboration.

Farnell Clarke has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Chaser Technologies, HubSpot and Microsoft.

Farnell Clarke recently adopted applications including Hubspot Live Chat in 2021, HubSpot Ads in 2021 and Hubspot Marketing Automation in 2021, highlighting its ongoing modernization strategy.

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Our research team continuously updates Farnell Clarke’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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