FB Chain
Works Rd,
Letchworth Garden City, SG6 1LP,
United Kingdom
Letchworth Garden City, SG6 1LP,
United Kingdom
44 14 6267-0844
Retail
FB Chain Technographics
FB Chain Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by FB Chain and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 FB Chain employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that FB Chain has purchased the following applications: Kerridge K8 LV for Manufacturing ERP in 2014, Microsoft 365 for Collaboration in 2019, WooCommerce for eCommerce in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems FB Chain is running and its propensity to invest more and deepen its relationship with Kerridge Commercial Systems Limited , Microsoft , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing FB Chain revenues, which have grown to $16.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for FB Chain intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
FB Chain Tech Stack and Enterprise Applications
FB Chain ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kerridge Commercial Systems Limited | Legacy | Kerridge K8 LV | Manufacturing ERP | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014, FB Chain implemented Kerridge K8 LV, deploying the Manufacturing ERP to centralize order-to-fulfilment and inventory operations for its leaf chain manufacturing business. The deployment focused on core manufacturing and distribution workflows at the Blackburn site, and enabled seamless transmission of orders from FB Chain’s online shop into warehouse processing queues.
Kerridge K8 LV was configured to deliver rapid order fulfilment, precise inventory control, full batch traceability and sophisticated warehouse management capabilities. The implementation automated stock tracking, purchase order handling and order processing, and allowed configuration of dispatch documentation to match FB Chain’s operational requirements and customer-facing workflows.
Operational integrations include the online shop feed into warehouse operations, and a planned extension to integrate app-based warehouse tools ePick and eReceipt to provide guided stock picking and instant receipt posting on smart devices. The system supports warehouse, sales order, purchasing and dispatch functions, enabling paperless workflows and more consistent batch traceability across shop floor and warehouse processes.
Governance and vendor support were structured around ongoing upgrades and proactive guidance from Kerridge Commercial Systems, with the vendor advising on continuous improvement projects. According to FB Chain, the implementation reduced manual data entry and administrative workload, improved accuracy and speed of processing, reduced printed paperwork and strengthened customer service responsiveness, helping the company pursue further automation and digitisation.
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FB Chain Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019 FB Chain implemented Microsoft 365 to establish a cloud-first Collaboration platform for its UK retail operations and corporate functions. The deployment of Microsoft 365 is described on the company website source, indicating the application is an active component of FB Chain online configuration and enterprise tooling.
The Microsoft 365 deployment centers on core collaboration capabilities, including hosted email, real time chat and meetings, SharePoint based team sites, and file synchronization with OneDrive to enable document coauthoring and versioned content management. Configuration follows a tenant based cloud model with assigned user licensing, role oriented access controls, and device-aware access policies to support store staff and corporate users with seamless collaboration and productivity workflows.
Operational coverage for Microsoft 365 spans marketing, store operations, merchandising, finance, and HR as the primary business functions supported by the Collaboration suite. Governance is implemented through centralized administration, tenant policy controls, and staged user provisioning to standardize communication, content governance, and information access across FB Chain UK operations.
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FB Chain eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2022 | 2022 |
In 2022, FB Chain implemented WooCommerce on its public website to operate its eCommerce storefront. The deployment uses WooCommerce as the primary online sales application for this UK retail business, supporting product merchandising, online order capture, and customer checkout workflows for a 50 person organization.
The implementation configures core WooCommerce capabilities including product catalog management, SKU and pricing structures, inventory controls, cart and checkout flows, order management, shipping and tax configuration, and promotional coupon functionality. Administrative governance is organized around site-level user roles for merchandising, customer service, and fulfillment, with plugin and extension management used to extend functionality, and content editing workflows established for catalog updates and promotional campaigns. The configuration focuses on front-end storefront operations and back-end order processing consistent with the eCommerce category, with operational ownership aligned to merchandising, operations, and customer support teams.
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FB Chain CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics, Lead Generation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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FB Chain PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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Transactional Email | PaaS |
|
2020 | 2020 |
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FB Chain IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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FB Chain CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Secure Email Gateways (SEGs) | CyberSecurity |
|
2015 | 2015 |
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IT Decision Makers and Key Stakeholders at FB Chain
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Director of Finance | Director | Finance | |
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Managing Director | CXO | Operations | |
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Director Operations | Director | Operations | |
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Apps Being Evaluated by FB Chain Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from FB Chain IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the FB Chain digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD FB Chain Technographics
FB Chain is a Retail organization based in United Kingdom,
with around 50 employees and annual revenues of $16.0 million.
FB Chain operates a diverse technology stack with applications such as
Kerridge K8 LV, Microsoft 365 and WooCommerce,
covering areas like Manufacturing ERP, Collaboration and eCommerce.
FB Chain has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Kerridge Commercial Systems Limited, Microsoft and Automattic.
FB Chain recently adopted applications including
WooCommerce in 2022, Hubspot Marketing Automation in 2021 and Google Cloud Platform (GCP) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of FB Chain’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates FB Chain’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete FB Chain technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.