AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

FCR Tech Stack and Enterprise Applications

HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CheckR Legacy CheckR BackGround Screening HCM n/a 2018 2018
In 2018, FCR implemented CheckR as its BackGround Screening application to support contact center hiring across distributed sites and client programs. The deployment targeted high-volume recruitment flows for FCR’s call center operations serving more than 60 clients, reflecting a requirement for screening that is site aware and client specific. CheckR was chosen for its focus on the call center vertical and its ability to map screening policies to operational realities. The implementation leveraged CheckR’s Programs and Geos capabilities to configure screening packages by site, client, and role. Functional configuration included program-based package templates, geo-specific rulesets, and client-linked billing segmentation, enabling package assignment at the job-order level. Onboarding and training were executed quickly, allowing hiring teams to use CheckR immediately with minimal rework to configurations. Operational coverage included recruiting, compliance, and client billing workflows across FCR’s contact center and shared services teams. The CheckR BackGround Screening application was embedded into the job-to-hire workflow so that screening results returned faster and hiring decision points were accelerated. Billing became centralized and tailored, with charges tied to the exact screening packages clients required, simplifying client invoicing and chargeback processes. Governance shifted to standardized, repeatable screening packages per client and site, with geo-aware rule governance to ensure appropriate levels of screening for each role. FCR reported faster report turnaround, reductions in time-to-fill, improved client satisfaction, and the realization of additional revenue through on-time job starts as direct outcomes of the CheckR implementation. The rollout emphasized program templates and simplified billing as operational controls to sustain consistent screening and compliance.
Core HR HCM 2021 2021
Recruiting HCM 2018 2018
Recruiting, Applicant Tracking System HCM 2015 2015
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2015 2015
In 2015, FCR implemented Google Workspace (Formerly Google G-Suite) to provide enterprise Collaboration services across the organization. The deployment was provisioned for 1600 employees and focused on consolidating email, document collaboration, and calendaring for corporate and operational teams in the United States. Google Workspace (Formerly Google G-Suite) was configured to enable Gmail, Google Drive including Shared Drives, Google Docs, Sheets and Slides, Google Calendar, and Google Meet. Administrative configuration used the Google Admin console to define organizational units, role based administration, mobile device management, and data loss prevention settings aligned with Collaboration workflows. Technical configuration included corporate domain provisioning, email routing and mailbox management, and centralized user provisioning through directory synchronization workflows. File sharing and real time co authoring were enabled to support distributed teams, and group level access controls were applied to manage project and client folders. Governance emphasized administrative roles in the Google Admin console, group based access controls, and policy driven sharing and retention settings to enforce collaboration governance. Ongoing administration and provisioning responsibilities were centralized under the corporate IT team to maintain configuration and policy consistency.
Collaboration Collaboration 2020 2020
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite CRM CRM CRM Direct from vendor 2014 2014
In 2014 FCR implemented Oracle NetSuite CRM as a cloud SaaS solution, procured directly from Oracle. The deployment was positioned to centralize customer relationship management across sales, marketing, and service functions for the professional services organization FCR. The Oracle NetSuite CRM implementation included standard CRM functional capabilities, configured for account and contact management, sales force automation, case and service ticket tracking, and consolidated reporting and dashboards. Configuration emphasized role based access and data model alignment with customer facing processes, ensuring the Oracle NetSuite CRM instance reflected FCR business objects and workflow rules. Architecturally the solution was delivered as a cloud hosted Oracle NetSuite CRM instance, with configuration layered to support business process orchestration and automated record routing between sales and service workflows. Operational coverage targeted customer facing and back office teams, with governance controls implemented through role based permissions and data stewardship responsibilities to maintain master customer records. Governance and rollout focused on standardizing CRM workflows and establishing stewardship for customer data, change controls for configuration updates, and process owners for sales and service operations. The narrative reflects FCR Oracle NetSuite CRM deployment in 2014, aligned to the CRM category and aimed at unifying customer information and CRM operational processes.
CRM CRM 2021 2021
Marketing Automation CRM 2018 2018
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2014 2014

IT Decision Makers and Key Stakeholders at FCR

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by FCR Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from FCR IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the FCR digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD FCR Technographics
FCR is a Professional Services organization based in United States, with around 1600 employees and annual revenues of $680.0 million.
FCR operates a diverse technology stack with applications such as CheckR, Google Workspace (Formerly Google G-Suite) and Oracle NetSuite CRM, covering areas like BackGround Screening, Collaboration and CRM.
FCR has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as CheckR, Google and Oracle.
FCR recently adopted applications including ADP Workforce Now in 2021, Automattic Jetpack CRM in 2021 and Microsoft 365 in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of FCR’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates FCR’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete FCR technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.