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● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

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● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

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● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

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● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

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● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

Featherlite
Location
16/A,Millers Road, Vasanthnagar,
Bangalore, 560052,
India
Website
https://www.featherlitefurniture.com/
Phone
91 80 4719 1010
Artw industry
Manufacturing
Employee
Revenue

Featherlite Technographics

Featherlite Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Featherlite and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 694 Featherlite employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Featherlite has purchased the following applications: Microsoft Dynamics NAV for ERP Financial in 2013, Zendesk Chat for Chatbots and Conversational AI in 2016, Hotjar for Customer Experience in 2016 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Featherlite is running and its propensity to invest more and deepen its relationship with Microsoft , Zendesk , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Featherlite revenues, which have grown to $193.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Featherlite intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Featherlite Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Tally ERP Microsoft Dynamics NAV ERP Financial ERP Financial Management Affordable Business Solutions 2013 2013
In 2013 Featherlite implemented Microsoft Dynamics NAV as an ERP Financial application to centralize core finance and transactional processes. The Microsoft-supplied deployment replaced Tally ERP and was executed with implementation services from Affordable Business Solutions. Microsoft Dynamics NAV was configured to support billing and invoicing and inventory management, with Navision used explicitly for billing, invoicing, and stock control. The implementation employed standard ERP Financial functional modules such as general ledger, accounts receivable and accounts payable to align retail billing with corporate finance, while inventory workflows were configured to connect warehouse transactions to financial posting. Operational coverage included the retail division in Bangalore and broader manufacturing and finance functions across Featherlite in India, reflecting an enterprise scope appropriate for a 694-employee manufacturer. Customer-facing CRM activity continued to leverage Freshdesk for service and customer experience, while transaction-level billing and inventory transactions were routed through Microsoft Dynamics NAV. Affordable Business Solutions led configuration, system handover, and process alignment workstreams, updating invoicing and inventory procedures to align with Navision transaction models. Governance emphasized centralized financial posting and inventory reconciliation in Microsoft Dynamics NAV to standardize cross-departmental workflows between sales, operations and finance.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a 2016 2016
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2016 2016
Customer Support CRM 2020 2020
Marketing Automation CRM 2016 2016
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2015 2015
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2020 2020
IT Decision Makers and Key Stakeholders at Featherlite
First Name Last Name Title Function Department Email Phone
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Show All Contacts
Apps Being Evaluated by Featherlite Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Featherlite Technographics

Featherlite is a Manufacturing organization based in India, with around 694 employees and annual revenues of $193.0 million.

Featherlite operates a diverse technology stack with applications such as Microsoft Dynamics NAV, Zendesk Chat and Hotjar, covering areas like ERP Financial, Chatbots and Conversational AI and Customer Experience.

Featherlite has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Zendesk and Contentsquare.

Featherlite recently adopted applications including Zendesk Service in 2020, Cloudflare CDN in 2020 and Zendesk Chat in 2016, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Featherlite’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Featherlite’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Featherlite technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.