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Ferrari Group Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2016 2016
In 2016, Ferrari Group implemented Microsoft 365. Ferrari Group implemented Microsoft 365 in 2016 as its primary Collaboration platform to support corporate communication, document collaboration, and user productivity across the organization. The deployment leveraged core Microsoft 365 capabilities including Exchange Online for email, SharePoint and OneDrive for document management and file sharing, and Microsoft Teams for chat and meetings. Microsoft 365 was configured to provide centralized identity and access management, shared collaboration sites, and standardized productivity templates to align collaboration workflows with business processes. The implementation was provisioned for Ferrari Group’s approximately 300 employees in the United Arab Emirates, covering corporate departments that support distribution, sales, and operations. Ferrari Group references Microsoft 365 on their public website, indicating a visible reliance on the Microsoft 365 Collaboration stack, with tenant level administration and role based access controls applied to govern collaboration and information access.
Collaboration Collaboration 2016 2016
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Service Customer Support CRM n/a 2020 2020
In 2020, Ferrari Group deployed Zendesk Service as its Customer Support platform on its public website. The United Arab Emirates distribution company with roughly 300 employees exposes Zendesk Service through its web channel to capture customer inquiries and route them into a centralized ticketing queue. The implementation focuses on core Customer Support capabilities including ticket management, web messaging, a self service knowledge base, agent workspaces, ticket fields, macros and automated triggers to standardize routing and responses. Governance centers on role based agent permissions and ticket triage workflows for customer service teams, with Zendesk Service used to manage customer inquiries and case handling for Ferrari Group's distribution business.
Marketing Automation CRM 2017 2017
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2017 2017
In 2017, Ferrari Group implemented Microsoft Azure Cloud Services to host its corporate website. Ferrari Group deployed Microsoft Azure Cloud Services within the Application Hosting and Computing Services category to provide public web hosting and delivery for its external digital properties. The implementation centers on platform-managed hosting capabilities common to Application Hosting and Computing Services, including scalable web compute, object storage for static assets, TLS certificate termination, and content delivery optimizations. Microsoft Azure Cloud Services was configured to serve the website and associated public assets, applying managed compute and storage services and platform-level orchestration for web traffic. Operational coverage is focused on Ferrari Group’s public website and external digital assets, with hosting and operational administration residing with the company IT function in the United Arab Emirates. The architecture follows a public cloud, platform-managed model that centralizes web operations and reduces on-premises infrastructure for site delivery. Governance and operational processes were aligned to standard web release and configuration control practices, with cloud-native monitoring and alerting used to maintain availability and detect incidents. The Ferrari Group Microsoft Azure Cloud Services deployment reflects an application hosting and compute orientation, prioritizing web serving, asset delivery, and platform-managed operational controls.
Content Delivery Network IaaS 2018 2018
SD-WAN IaaS 2017 2018
IT Decision Makers and Key Stakeholders at Ferrari Group
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Ferrari Group Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Ferrari Group Technographics

Ferrari Group is a Distribution organization based in United Arab Emirates, with around 300 employees and annual revenues of $50.0 million.

Ferrari Group operates a diverse technology stack with applications such as Microsoft 365, Zendesk Service and Microsoft Azure Cloud Services, covering areas like Collaboration, Customer Support and Application Hosting and Computing Services.

Ferrari Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft and Zendesk.

Ferrari Group recently adopted applications including Zendesk Service in 2020, Cloudflare CDN in 2018 and Intuit Mailchimp in 2017, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Ferrari Group’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Ferrari Group’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Ferrari Group technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.