Fidelity International
4 Cannon St,
London, EC4M 5AB,
United Kingdom
London, EC4M 5AB,
United Kingdom
44 20 7961-4700
Banking and Financial Services
Fidelity International Technographics
Fidelity International Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Fidelity International and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 Fidelity International employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Fidelity International has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2017, Mercer Darwin Benefits (formerly Thomsons Online Benefits) for Benefits Administration in 2020, SAP Concur Travel for Travel Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Fidelity International is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Mercer or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Fidelity International revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Fidelity International intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Fidelity International Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2017 | 2017 |
In 2017, Fidelity International implemented Oracle Cloud ERP to consolidate and standardize core finance operations across its corporate accounting organization. The Oracle Cloud ERP adoption aligned with the ERP Financial category and targeted corporate accounting, treasury, and statutory reporting functions for Fidelity International.
The implementation emphasized core financial modules typical of ERP Financial deployments, including general ledger, accounts payable, accounts receivable, fixed assets and cash management. Configuration work focused on harmonizing chart of accounts, multi-entity accounting and period close automation, with ledger and subledger controls configured to support centralized financial governance.
The solution was deployed as Oracle Cloud ERP software as a service, providing a centralized finance instance for the companys entities and enabling standard financial processes across sites. Integrations were scoped to connect the cloud ERP to operational systems such as payroll, banking interfaces and external tax reporting feeds in order to sustain end to end financial flows and cash reconciliation.
Programme governance was led by an internal Programme Manager for Oracle Cloud ERP, with a structured rollout and change management plan driven by the central finance team. Implementation governance included phased module rollouts, configuration sign off, process documentation and targeted finance user training to embed new accounting workflows and control points.
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Expense Management | ERP Financial Management |
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2017 | 2017 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mercer | Legacy | Mercer Darwin Benefits (formerly Thomsons Online Benefits) | Benefits Administration | HCM | n/a | 2020 | 2020 |
In 2020, Fidelity International implemented Mercer Darwin Benefits (formerly Thomsons Online Benefits) as its Benefits Administration platform, publishing the solution on its employee portal at myfidelitybenefits.com to serve its approximately 2,500 employees in the United Kingdom. The deployment positions Mercer Darwin Benefits as the primary benefits administration interface supporting HR and Total Rewards functions across the organization.
Mercer Darwin Benefits (formerly Thomsons Online Benefits) was configured to deliver standard Benefits Administration capabilities including employee self-service enrollment, benefits lifecycle management, eligibility controls, benefits decision support tools, communications and reporting for compliance. Configuration emphasis aligned with portal-driven access and user-facing decision support workflows consistent with benefits enrollment and ongoing member management.
Operational ownership resides with HR and Total Rewards teams who use the Mercer Darwin Benefits portal to centralize benefits information and streamline employee interactions with plan choices. The implementation is documented as a site-hosted benefits portal at myfidelitybenefits.com and functions as the organization-wide channel for benefits enrollment and member services within Fidelity International’s UK employee population.
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Core HR | HCM |
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2019 | 2020 |
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Workforce Management | HCM |
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2016 | 2016 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Travel | Travel Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Fidelity International implemented SAP Concur Travel as its Travel Management application to centralize expense, travel booking and invoicing workflows within finance and procurement functions. The deployment targeted corporate travel and employee expense processes, positioning SAP Concur Travel as the primary Travel Management tool supporting finance-led travel policy enforcement and approvals.
Configuration work covered core expense management, travel booking authorization, and invoice capture capabilities consistent with SAP Concur Travel functionality, with automation of approval routing and policy validation. The implementation emphasized integration of expense, travel and invoicing data flows to streamline P2P adjacent processes and to provide a single source of travel and expense records for finance consumption.
Architecturally the roll out used cloud integration patterns described in the programme, and included ERP integration across procure to pay suites of applications along with data migration and removal of several legacy systems. Operational scope extended across global matrix teams, with finance, procurement and technology stakeholders coordinated for cross-border processing and consolidated travel expense controls.
Programme governance was led by a Programme Manager operating a PMO model, with Agile delivery methods and SCRUM sprints to manage continuous development and cloud integration tasks. The approach included Agile training aligned to delivery requirements, active portfolio health oversight, inter-dependency management and formal risk escalation processes to support SAP Concur Travel adoption across the organization.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2019 |
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Natural Language Processing | AI-Powered Application |
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2017 | 2017 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Enterprise Content Management | Content Management |
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2018 | 2018 |
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Web Content Management | Content Management |
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2011 | 2011 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2015 | 2015 |
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Customer Analytics | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2015 | 2015 |
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Tag Management | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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IT Service Management | ITSM |
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2017 | 2017 |
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Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Portfolio and Investment Management | Investment Management |
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2013 | 2013 |
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Transfer Agency | Investment Management |
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2017 | 2017 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2016 | 2016 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Risk Management | TRM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Extract, Transform, and Load (ETL), Data Replication | PaaS |
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2013 | 2013 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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DDoS Protection | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Fidelity International
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Fidelity International Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Fidelity International Technographics
Fidelity International is a Banking and Financial Services organization based in United Kingdom,
with around 2500 employees and annual revenues of $500.0 million.
Fidelity International operates a diverse technology stack with applications such as
Oracle Cloud ERP, Mercer Darwin Benefits (formerly Thomsons Online Benefits) and SAP Concur Travel,
covering areas like ERP Financial, Benefits Administration and Travel Management.
Fidelity International has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Mercer and SAP.
Fidelity International recently adopted applications including
Awin Affiliate Marketing in 2021, F5 Defense.Net in 2021 and Mercer Darwin Benefits (formerly Thomsons Online Benefits) in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Fidelity International’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Fidelity International’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Fidelity International technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.