FIS
601 Riverside Avenue,
Jacksonville, 32204, FL,
United States
Jacksonville, 32204, FL,
United States
1 904-438-6000
Professional Services
FIS Technographics
FIS Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by FIS and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 60000 FIS employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
FIS has purchased the following applications: Oracle PeopleSoft ERP for ERP Financial in 2012, Workday Benefits for Benefits Administration in 2016, Later Case Management (ex ClickDebt) for Case Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems FIS is running and its propensity to invest more and deepen its relationship with Oracle , Infor , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing FIS revenues, which have grown to $10.13 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for FIS intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
FIS Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft ERP | ERP Financial | ERP Financial Management | n/a | 2012 | 2012 |
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ERP Financial | ERP Financial Management |
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2013 | 2013 |
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ERP Financial | ERP Financial Management |
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2020 | 2020 |
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Expense Management | ERP Financial Management |
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2016 | 2016 |
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Expense Management | ERP Financial Management |
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2016 | 2016 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Benefits | Benefits Administration | HCM | n/a | 2016 | 2016 |
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Candidate Relationship Management | HCM |
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2015 | 2015 |
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Compensation Management | HCM |
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2016 | 2016 |
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Core HR | HCM |
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2015 | 2016 |
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Employee Engagement | HCM |
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2023 | 2023 |
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Employee Experience | HCM |
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2018 | 2018 |
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HR Service Delivery | HCM |
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2016 | 2016 |
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Learning and Development | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2015 | 2016 |
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Performance and Goal Management, Employee Recognition and Rewards Management | HCM |
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2018 | 2018 |
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Recruiting Chatbot | HCM |
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2020 | 2020 |
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Recruiting | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2015 | 2016 |
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Talent Sourcing | HCM |
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2020 | 2020 |
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Time and Attendance | HCM |
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2015 | 2015 |
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Workforce Analytics | HCM |
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2017 | 2017 |
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Workforce Analytics | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2015 | 2015 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Lateral Technology | Legacy | Later Case Management (ex ClickDebt) | Case Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, FIS implemented Later Case Management (ex ClickDebt) as a Case Management solution to automate high-volume debt workflows and payments processing for its financial services operations. The deployment was established through a partnership with Lateral Technology to deliver a dedicated debt management and collections management system.
The Later Case Management implementation centralized core functional modules including case intake and triage, workflow orchestration for collections lifecycles, payment processing capabilities, and real-time case tracking and reporting. Automation covered automated assignments, staged communication workflows, and queue management to support continuous high-volume collections activity. Configuration emphasis focused on auditability, throughput, and improving case visibility across teams.
Operational scope extended across FIS collections teams in the United States and supported global financial services operations, concentrating on enterprise collections and debt recovery business functions. The solution handled continual case updates and transaction volumes, providing event-driven case state updates that enabled real-time tracking and operational dashboards. Data capture and standardized case records established a single operational view for collections activity.
Governance and process changes emphasized standardized case workflows, role based access controls, and centralized escalation policies to align operational practices with the new Case Management tooling. The initiative was selected to drive process automation, real-time case tracking and improved productivity across FIS's collections activities.
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Insurance ERP | ERP Services and Operations |
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2021 | 2021 |
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Legal Practice Management | ERP Services and Operations |
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2019 | 2019 |
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Loan Management | ERP Services and Operations |
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2022 | 2022 |
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Mailing System | ERP Services and Operations |
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2015 | 2015 |
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Travel Management | ERP Services and Operations |
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2019 | 2019 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2014 | 2018 |
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Analytics and BI | Analytics and BI |
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2018 | 2018 |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Contract Lifecycle Management | Content Management |
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2016 | 2016 |
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Digital Signing | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2015 | 2015 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce Fraud Protection | eCommerce |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2022 | 2022 |
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Account Based Marketing, Sales Engagement | CRM |
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2021 | 2021 |
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CRM | CRM |
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2010 | 2010 |
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CRM | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Loyalty | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
|
2012 | 2012 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
|
2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2018 | 2018 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
|
2025 | 2025 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Procurement | Procurement |
|
2017 | 2017 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Configure Price Quote (CPQ) | SPM |
|
2019 | 2019 |
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Configure Price Quote (CPQ) | SPM |
|
2018 | 2018 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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AML, Fraud and Compliance | TRM |
|
2021 | 2021 |
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AML, Fraud and Compliance | TRM |
|
2021 | 2021 |
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AML, Fraud and Compliance | TRM |
|
2019 | 2019 |
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Governance, Risk and Compliance | TRM |
|
2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Extract, Transform, and Load (ETL), Data Replication | PaaS |
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2012 | 2012 |
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Test Automation Platform | PaaS |
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2017 | 2017 |
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Test Automation Platform | PaaS |
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2020 | 2020 |
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Test Automation Platform | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
|
2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
|
2016 | 2017 |
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Application Hosting and Computing Services | IaaS |
|
2011 | 2011 |
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Backup as a Service (BaaS) | IaaS |
|
2014 | 2014 |
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Cloud Storage | IaaS |
|
2016 | 2017 |
|
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Content Delivery Network | IaaS |
|
2017 | 2017 |
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Content Delivery Network | IaaS |
|
2020 | 2020 |
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Database Management | IaaS |
|
2015 | 2016 |
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Database Management | IaaS |
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2024 | 2024 |
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Digital Workspace | IaaS |
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2011 | 2011 |
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Servers, Storage and Networking | IaaS |
|
2016 | 2017 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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EMM / MDM / MAM | CyberSecurity |
|
2021 | 2021 |
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IT Decision Makers and Key Stakeholders at FIS
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by FIS Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD FIS Technographics
FIS is a Professional Services organization based in United States,
with around 60000 employees and annual revenues of $10.13 billion.
FIS operates a diverse technology stack with applications such as
Oracle PeopleSoft ERP, Workday Benefits and Later Case Management (ex ClickDebt),
covering areas like ERP Financial, Benefits Administration and Case Management.
FIS has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Workday and Lateral Technology.
FIS recently adopted applications including
Planview PPM Pro in 2025, Broadcom CA DADS Plus in 2024 and Lattice Engagement in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of FIS’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates FIS’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete FIS technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.