Figs
2834 Colorado Avenue, Suite 100,
Santa Monica, 90404, CA,
United States
Santa Monica, 90404, CA,
United States
1 424-300-8330
Retail
Figs Technographics
Figs Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Figs and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 316 Figs employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Figs has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2014, Greenhouse ATS for Applicant Tracking System in 2018, 42 Platform for Analytics and BI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Figs is running and its propensity to invest more and deepen its relationship with Oracle , Amazon Web Services (AWS) , Affirm or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Figs revenues, which have grown to $556.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Figs intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Figs Tech Stack and Enterprise Applications
Figs ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014, Figs implemented Oracle NetSuite ERP to address its core ERP Financial requirements. The implementation focused on establishing a unified financial ledger and controls for the retail business across its finance and accounting functions.
The Oracle NetSuite ERP deployment included configuration of General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets and financial reporting capabilities, aligned with standard ERP Financial functional workflows. Configuration work emphasized chart of accounts rationalization, multi-book accounting patterns common in retail financial operations, and role based access controls to segregate duties within finance teams. The implementation also instrumented period close and consolidated reporting processes inside Oracle NetSuite ERP.
Governance around the Oracle NetSuite ERP rollout centered on centralized finance ownership, defined month end close procedures, and staged user onboarding for accounting and treasury staff. Process standardization reduced variance in transactional posting rules and established audit ready financial documentation within the ERP Financial environment. The narrative reflects an ERP Financial centric deployment scoped to finance and accounting at Figs.
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Payment Processing | ERP |
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2017 | 2017 |
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Payment Processing | ERP |
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2019 | 2019 |
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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Figs HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018, Figs began using Greenhouse ATS as their Applicant Tracking System. Greenhouse ATS is integrated on their public careers site on wearfigs.com, handling job posting and online application intake to power recruiting and talent acquisition at the company. The deployment leverages the SaaS nature of Greenhouse ATS to host careers pages and embed application flows directly into the website, providing a centralized candidate front end for talent acquisition.
Functional modules and workflows align with standard Applicant Tracking System capabilities, including job requisition management, candidate pipeline tracking, interview scheduling, structured interview scorecards, and offer management, supporting recruiting and HR operations. Operational scope centers on corporate and retail hiring teams with role based access and standardized hiring pipelines to coordinate recruiters and hiring managers. Integration surface is principally the web careers interface, enabling application routing and recruiter notifications, while governance emphasizes consistent interview workflows and candidate data stewardship.
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Figs Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| 42 Technologies | Legacy | 42 Platform | Analytics and BI | Analytics and BI | n/a | 2020 | 2020 |
In 2020, FIGS implemented 42 Platform as an omnichannel retail BI platform to unify POS and ecommerce data into a single retail reporting layer for merchandising, inventory and sales analytics across the United States. The 42 Platform centralized disparate sales and inventory feeds so merchandisers and operations teams had a consistent source of truth, shortening time to insights for category planning and store operations.
Implementation centered on modular retail reporting, using merchandising dashboards, store and online sales dashboards, and inventory dashboards to surface assortment, sell through and stock position signals. Configuration work included data ingestion and normalization pipelines, a unified reporting schema for SKU and location hierarchies, and role aware dashboarding to align merchandising and operations use cases within the 42 Platform.
Integrations consolidated POS and ecommerce transaction streams into the reporting layer, supporting cross channel sales analytics and inventory reconciliation across US sites. Governance established data ownership for merchandising and operations, field level access controls and dashboard stewardship to operationalize workflows and ensure consistent reporting for merchandising, store and online sales functions.
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Figs Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2013 | 2013 |
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Figs Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2021 | 2021 |
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Figs eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2019 | 2019 |
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eCommerce | eCommerce |
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2021 | 2021 |
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Personalization and Product Recommendations | eCommerce |
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2016 | 2016 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Product Review Management | eCommerce |
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2017 | 2017 |
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Shipping Management | eCommerce |
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2015 | 2015 |
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Figs CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2019 | 2019 |
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Customer Engagement | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Figs ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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IT Service Management | ITSM |
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2019 | 2019 |
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Figs TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Figs PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Figs IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Figs
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Financial Officer | CXO | Finance | |
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SVP of Finance and Strategy | VP | Finance | |
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VP of Ecommerce/Product | VP | Sales | |
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Ecommerce Coordinator | Manager | Finance | |
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Senior Director of Brand Operations | Director | Operations | |
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SVP Customer Experience | VP | Customer Service | |
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Customer service experience Manager | Manager | Customer Service | |
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Director Customer Experience | Director | Customer Service | |
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Customer Experience Manager | Manager | Customer Service | |
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Apps Being Evaluated by Figs Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Figs IT executives and key decision makers. This section highlights Figs's latest recorded technology evaluations, including Coupa Procurement for Procurement on 2024-11-20. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Figs digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-11-20 | Figs | Evaluated | Coupa Software | Coupa Procurement | Procurement | Procurement |
FAQ - APPS RUN THE WORLD Figs Technographics
Figs is a Retail organization based in United States,
with around 316 employees and annual revenues of $556.0 million.
Figs operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Greenhouse ATS and 42 Platform,
covering areas like ERP Financial, Applicant Tracking System and Analytics and BI.
Figs has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Greenhouse and 42 Technologies.
Figs recently adopted applications including
Apple Pay in 2021, Block Afterpay in 2021 and Contentful Content Platform in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Figs’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Figs’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Figs technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.