
Hyde, SK14 4TH,
United Kingdom
Findel Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Findel and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2700 Findel employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Findel has purchased the following applications: Avaya Contact Center Select for Call Center in 2020, Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Findel is running and its propensity to invest more and deepen its relationship with Avaya , Freshworks , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Findel revenues, which have grown to $702.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Findel intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Avaya | Legacy | Avaya Contact Center Select | Call Center | CRM | n/a | 2020 | 2021 |
|
|
|
CRM | CRM |
|
2017 | 2017 |
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
|
|
Customer Support | CRM |
|
2016 | 2016 |
|
|
|
Marketing Automation | CRM |
|
2016 | 2016 |
AI-Powered Application
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Freshworks | Legacy | Freshdesk Messaging (Formerly Freshchat) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
Collaboration
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
|
|
|
PBX, VoiP and Phone Systems | Collaboration |
|
2020 | 2020 |
IaaS
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
Content Management
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Digital Asset Management | Content Management |
|
2014 | 2014 |
ERP Financial Management
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
ERP Financial | ERP Financial Management |
|
2015 | 2015 |
HCM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Workforce Management | HCM |
|
2020 | 2020 |
|
|
|
Workforce Management | HCM |
|
2020 | 2020 |
First Name | Last Name | Title | Function | Department | Phone | |
---|---|---|---|---|---|---|
Group CFO | CXO | Finance | ||||
Finance Director | Director | Finance | ||||
Financial Controller | Director | Finance | ||||
Sales Director | Director | Sales | ||||
Head of Operations Planning & Control | Director | Finance | ||||
HR Business Partner | Manager | HR | ||||
HR Business Partner | Manager | HR | ||||
Operations Director | Director | Finance | ||||
Customer Experience Director | Director | Customer Service | ||||
Customer Service Executive | CXO | Customer Service | ||||
Head Of Digital | Director | Finance | ||||
Senior Digital Optimisation Manager | Manager | IT |
Date | Company | Status | Vendor | Product | Category | Market |
---|---|---|---|---|---|---|
No data found |