AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Finnvera Tech Stack and Enterprise Applications

AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Ninchat Legacy Ninchat Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
In 2018 Finnvera implemented Ninchat on its public website to provide Chatbots and Conversational AI for digital customer service and website engagement. Finnvera Ninchat Chatbots and Conversational AI was deployed as a web embedded conversational interface to capture visitor sessions and present scripted and dynamic conversational flows. Deployment was web first, using the Ninchat widget to manage live agent handoffs, session management, transcript logging, routing rules, agent dashboard access, and built in analytics and reporting. Configuration emphasized conversational workflows and moderation controls consistent with Chatbots and Conversational AI implementations, with hosted SaaS delivery of the chat interface. Operational ownership aligned with customer service and digital channels, with the scope focused on the public facing website in Finland and integration into web content and user journeys. Governance centered on chat operator workflows, configuration change control, and phased agent onboarding to maintain conversational scripts and moderation policies.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2019 2019
In 2019, Finnvera deployed Hotjar on its public website to capture behavioral analytics and on page feedback. The Hotjar implementation supports the Customer Experience agenda for Finnvera's digital channels and web properties. Hotjar is configured as the primary on site behavioral analytics and feedback tool for the corporate site. Implementation included standard Hotjar capabilities such as session recordings, heatmaps, funnel analysis, and on page surveys to surface usability issues and visitor intent. Instrumenting Hotjar focused on customer facing pages and loan application flows to inform web analytics and UX research across digital, customer service, and communications teams. Governance centered on controlled access to recordings and feedback data, and configuration of sampling rates and capture rules to balance operational needs and data minimization. The deployment positioned Hotjar to provide qualitative behavioral data within Finnvera's Customer Experience tooling set.
Marketing Automation CRM 2021 2021
Tag Management CRM 2021 2021
EPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insightsoftware Legacy Clausion Financial Consolidation Financial Consolidation and Close EPM n/a 2019 2019
In 2019, Finnvera implemented Clausion Financial Consolidation to support Financial Consolidation and Close processes within its finance organization. Clausion Financial Consolidation was configured to centralize periodic consolidation, intercompany elimination, statutory and management reporting, close orchestration, and audit trail capabilities typical of a Financial Consolidation and Close application. The deployment emphasized configurable consolidation logic and documentation of system processes to support month end and statutory workflows across the finance function. Finnvera reports strong satisfaction with the solution and its flexibility, and highlights ongoing advisory support from Clausion consultants. "Consultants are extremely professional and cooperative. Solutions what they offer are well-thought and planned", Tarmo Narikka says. "One small, yet important thing is documentation which is done for our system environment. It describes our processes in the system and it is a great additional tool for system usage, learning and developing", Tarmo Narikka adds.
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Finnvera

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Finnvera Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Finnvera IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Finnvera digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Finnvera Technographics
Finnvera is a Government organization based in Finland, with around 350 employees and annual revenues of $150.0 million.
Finnvera operates a diverse technology stack with applications such as Ninchat, Hotjar and Clausion Financial Consolidation, covering areas like Chatbots and Conversational AI, Customer Experience and Financial Consolidation and Close.
Finnvera has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Ninchat, Contentsquare and Insightsoftware.
Finnvera recently adopted applications including Campaign Monitor Email Marketing in 2021, Tealium IQ Tag Management in 2021 and Cloudflare CDN in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Finnvera’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Finnvera’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Finnvera technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.