List of Ninchat Customers
Helsinki, 00530,
Finland
Since 2010, our global team of researchers has been studying Ninchat customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Ninchat for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Ninchat for Chatbots and Conversational AI include: Finnvera, a Finland based Government organisation with 350 employees and revenues of $150.0 million, Satakunnan Sairaanhoitopiirin Kuntayhtyma, a Finland based Healthcare organisation with 1000 employees and revenues of $73.0 million, Oral Hammaslaakarit, a Finland based Healthcare organisation with 300 employees and revenues of $50.0 million, Lgbt Youth Scotland, a United Kingdom based Education organisation with 40 employees and revenues of $17.3 million, Falck, a Finland based Insurance organisation with 79 employees and revenues of $10.0 million and many others.
Contact us if you need a completed and verified list of companies using Ninchat, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Ninchat customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Ensi- Ja Turvakotien Liitto Finland | Non Profit | 25 | $3M | Finland | Ninchat | Ninchat | Chatbots and Conversational AI | 2018 | n/a | In 2018, Ensi- Ja Turvakotien Liitto Finland deployed Ninchat on its public website to provide conversational visitor engagement. The deployment uses Ninchat as a Chatbots and Conversational AI application to support web-based client contact, initial information capture, and asynchronous messaging for a 25 employee nonprofit, aligning the application with frontline digital engagement and support functions. The implementation centers on a web-embedded Ninchat widget, configured with scripted conversation flows, message queuing, and transcript capture to preserve conversation history. Administration is centralized within the organization for chat script updates and moderator access, and the integration point is the organization website where the Ninchat web widget interfaces with site content to present conversational entry points to visitors. | |
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Falck | Insurance | 79 | $10M | Finland | Ninchat | Ninchat | Chatbots and Conversational AI | 2019 | n/a | In 2019, Falck implemented Ninchat on its public website to add conversational engagement capabilities. Falck deployed Ninchat in the Chatbots and Conversational AI category, positioning the Ninchat application as the primary web-based conversational interface for customer and visitor interactions on falck.fi. The implementation centered on a website chat widget and configured conversational workflows, using the Ninchat application to deliver scripted response flows, FAQ automation, session logging, and live agent handoff capabilities typical of Chatbots and Conversational AI solutions. Configuration focused on web-level conversation design, message templates, and routing rules to ensure consistent customer service dialogues and automated self-service coverage. Operational responsibility was scoped to customer support and the web operations team within Falck in Finland, with the Ninchat application serving front-line customer engagement and contact initiation. Governance emphasized conversational content management and iterative tuning of flows based on session logs and chat transcripts, aligning web engagement processes with existing support workflows without external implementation partner involvement. | |
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Finnvera | Government | 350 | $150M | Finland | Ninchat | Ninchat | Chatbots and Conversational AI | 2018 | n/a | In 2018 Finnvera implemented Ninchat on its public website to provide Chatbots and Conversational AI for digital customer service and website engagement. Finnvera Ninchat Chatbots and Conversational AI was deployed as a web embedded conversational interface to capture visitor sessions and present scripted and dynamic conversational flows. Deployment was web first, using the Ninchat widget to manage live agent handoffs, session management, transcript logging, routing rules, agent dashboard access, and built in analytics and reporting. Configuration emphasized conversational workflows and moderation controls consistent with Chatbots and Conversational AI implementations, with hosted SaaS delivery of the chat interface. Operational ownership aligned with customer service and digital channels, with the scope focused on the public facing website in Finland and integration into web content and user journeys. Governance centered on chat operator workflows, configuration change control, and phased agent onboarding to maintain conversational scripts and moderation policies. | |
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Utilities | 1 | $1M | Finland | Ninchat | Ninchat | Chatbots and Conversational AI | 2017 | n/a |
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Education | 40 | $17M | United Kingdom | Ninchat | Ninchat | Chatbots and Conversational AI | 2018 | n/a |
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Healthcare | 50 | $5M | Finland | Ninchat | Ninchat | Chatbots and Conversational AI | 2018 | n/a |
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Non Profit | 62 | $7M | Finland | Ninchat | Ninchat | Chatbots and Conversational AI | 2018 | n/a |
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Professional Services | 10 | $1M | Finland | Ninchat | Ninchat | Chatbots and Conversational AI | 2015 | n/a |
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Healthcare | 300 | $50M | Finland | Ninchat | Ninchat | Chatbots and Conversational AI | 2017 | n/a |
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Healthcare | 95 | $8M | Finland | Ninchat | Ninchat | Chatbots and Conversational AI | 2019 | n/a |
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Buyer Intent: Companies Evaluating Ninchat
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