Firefish Software
Craighall Business Park,
Glasgow, G4 9XA,
United Kingdom
Glasgow, G4 9XA,
United Kingdom
44 14 1648-8520
Professional Services
Firefish Software Technographics
Firefish Software Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Firefish Software and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 34 Firefish Software employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Firefish Software has purchased the following applications: Firefish Recruitment for Recruiting in 2019, Hubspot Live Chat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Firefish Software is running and its propensity to invest more and deepen its relationship with Firefish Software , HubSpot , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Firefish Software revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Firefish Software intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Firefish Software Tech Stack and Enterprise Applications
Firefish Software HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Firefish Software | Legacy | Firefish Recruitment | Recruiting | HCM | n/a | 2019 | 2019 |
In 2019, Firefish Software deployed Firefish Recruitment on its corporate website to support online hiring activity and candidate capture. The implementation is explicitly tied to the company website where Firefish Recruitment powers career pages and application forms, reflecting a web integrated Recruiting configuration.
Firefish Recruitment functions as the applicant tracking backbone, providing vacancy management, a candidate database, CV parsing and candidate communication features along with CRM style talent pool management. Configuration centers on job posting workflows, automated candidate acknowledgements and interview scheduling, aligning with standard Recruiting functional flows.
Integration scope is focused on the public careers site for inbound resume capture and candidate form processing, and operational coverage is centered on the company recruiting and HR functions. Governance emphasizes centralized ownership of job posting and candidate intake workflows to standardize vacancy publishing and screening processes across the small professional services organization.
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Firefish Software AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Firefish Software deployed Hubspot Live Chat on its website to introduce website-based conversational engagement within the Chatbots and Conversational AI category. The implementation installed the Hubspot Live Chat web chat widget to capture inbound inquiries and surface live conversations for the firm’s professional services offering, focusing on direct visitor engagement and lead capture from the corporate site.
Configuration emphasized live chat inbox workflows, automated lead capture forms and canned responses consistent with Chatbots and Conversational AI capabilities, and conversations are recorded against Hubspot contact records and ticketing workflows inside the HubSpot platform. Operational coverage centered on marketing and sales intake, with shared inbox handling and playbook style response procedures used to standardize routing and follow up, and governance managed through the Hubspot administrative console.
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Firefish Software Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Firefish Software implemented Microsoft 365 to provide Collaboration capabilities. Firefish Software is a United Kingdom professional services firm with 34 employees and surfaces Microsoft 365 functionality through its corporate website.
The Microsoft 365 deployment is organized as a cloud-hosted tenant, using Microsoft 365 services to address core Collaboration needs. Implementation emphasis aligns with standard Collaboration category capabilities, including Exchange Online for corporate email, SharePoint and OneDrive for document management and knowledge sharing, and Microsoft Teams for real-time collaboration and meetings. Identity and access management is governed through the Microsoft 365 tenant model and Azure Active Directory based controls, with role-based administration used to manage users and policies. Operational scope covers internal business functions such as sales, delivery, marketing and administrative workflows, with document lifecycle and collaborative communications surfaced to employees via internal portals and the company website.
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Collaboration | Collaboration |
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2022 | 2022 |
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Survey and Questionnaire | Collaboration |
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2022 | 2022 |
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Firefish Software CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2024 | 2024 |
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CRM | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Firefish Software ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2022 | 2022 |
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Firefish Software PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2015 | 2015 |
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Firefish Software IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Firefish Software CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Firefish Software
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Firefish Software Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Firefish Software IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Firefish Software digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Firefish Software Technographics
Firefish Software is a Professional Services organization based in United Kingdom,
with around 34 employees and annual revenues of $2.0 million.
Firefish Software operates a diverse technology stack with applications such as
Firefish Recruitment, Hubspot Live Chat and Microsoft 365,
covering areas like Recruiting, Chatbots and Conversational AI and Collaboration.
Firefish Software has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Firefish Software, HubSpot and Microsoft.
Firefish Software recently adopted applications including
6sense Account Engagement Platform in 2024, Slack Connect in 2022 and Typeform in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Firefish Software’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Firefish Software’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Firefish Software technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.