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Firma Vips-Med Data, Technology Stack, and Enterprise Applications
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Novosystem Legacy Novosystem UIS Call Center CRM n/a 2022 2022 In 2022, Firma Vips-Med deployed Novosystem UIS as a Call Center solution. Novosystem UIS is embedded on the company's public website to capture inbound voice and digital contacts and to present web embedded contact entry for customers. The deployment functions as a web embedded contact layer, consolidating external inquiries and routing them to customer service and sales facing agents. As a Call Center class platform, Novosystem UIS provides standard modules such as browser based agent consoles, click to call web callbacks, session routing and reporting to support contact handling workflows. Operational responsibility centers on the customer service organization given the website integration, with governance focused on agent handling procedures and online contact triage.
Call Tracking and Recording CRM 2018 2018
Marketing Automation CRM 2019 2019
Tag Management CRM 2019 2019
IT Decision Makers and Key Stakeholders at Firma Vips-Med
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Firma Vips-Med Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Firma Vips-Med Technographics

Firma Vips-Med is a Life Sciences organization based in Russia, with around 200 employees and annual revenues of $12.0 million.

Firma Vips-Med operates a diverse technology stack with applications such as Novosystem UIS, covering areas like Call Center.

Firma Vips-Med has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Novosystem.

Firma Vips-Med recently adopted applications including Novosystem UIS in 2022, Intuit Mailchimp in 2019 and Google Tag Manager in 2019, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Firma Vips-Med’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Firma Vips-Med’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Firma Vips-Med technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.