First Busey
100 West University Avenue,
Champaign, 61820, IL,
United States
Champaign, 61820, IL,
United States
1 217-365-4544
Banking and Financial Services
First Busey Technographics
First Busey Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by First Busey and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1464 First Busey employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that First Busey has purchased the following applications: Emburse Enterprise for Expense Management in 2018, Gallup Q12 for Employee Engagement in 2021, Jack Henry Banking SilverLake for Core Banking in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems First Busey is running and its propensity to invest more and deepen its relationship with Emburse , Gallup , Jack Henry & Associates or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing First Busey revenues, which have grown to $441.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for First Busey intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
First Busey Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Emburse | Legacy | Emburse Enterprise | Expense Management | ERP Financial Management | n/a | 2018 | 2018 |
In 2018, First Busey implemented Emburse Enterprise as its Expense Management platform to automate a previously manual paper and spreadsheet driven expense workflow. The deployment targeted accounts payable and accounting operations and aimed to provide employee-facing ease of use together with management-level analytics and visibility into spend.
The implementation configured core Expense Management capabilities, including automated approval routing, enforcement of business rules, and configurable expense category and department structures. The solution included credit card program configuration logic to handle special card payment scenarios, a mobile receipt capture workflow referenced as Snap & Send, and a simplified user interface that was further tuned through configuration to reduce end user friction.
Emburse Enterprise was integrated with First Busey’s Prologue financial system and the company Visa credit card program to streamline posting and reconciliation between expense reports and corporate cards. Operational coverage included AP staff, accounting operations, managers, and traveling employees across First Busey’s banking centers and subsidiaries, with an admin train the trainer model used to cascade knowledge to end users.
Governance and process changes centered on automated policy enforcement and approval routing to eliminate manual follow up between AP and business units. Outcomes documented by First Busey include elimination of prior friction between AP and departments, a reduction in reimbursement cycle time from two weeks to a maximum of two days, positive vendor help desk support experiences, fast turnaround on configuration requests, and demonstrated adaptability through three mergers in less than two years.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Gallup | Legacy | Gallup Q12 | Employee Engagement | HCM | n/a | 2021 | 2021 |
In 2021, First Busey implemented Gallup Q12 as an Employee Engagement solution to formalize how leadership development and engagement measurement are delivered across the bank. The Gallup Q12 application was embedded into the Busey Leadership Institute and used to structure monthly leader workshops led by the Leadership Development Program Manager.
Deployment emphasized survey administration, engagement diagnostics, and manager-facing action planning workflows consistent with Employee Engagement platforms. Gallup Q12 was used alongside CliftonStrengths Top 5 Talent Themes to inform facilitator-led sessions and the CFPF Train the Trainer program that prepares associates to deliver Financial Pathways EverFi workshops. The implementation supported recurring engagement pulses and informed coaching materials provided through Busey’s Learning Partner Network.
Operational scope centered on leadership populations, with the program maintaining over 100 leaders enrolled at any time and a monthly facilitation cadence. Gallup Q12 outputs were leveraged in collaboration with Performance Management to help build behaviorally-anchored rating scales, and to support high-potential development, succession planning, biannual Taking Flight new hire onboarding events, and resource development for the Career Development Center.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jack Henry & Associates | CSI NuPoint | Jack Henry Banking SilverLake | Core Banking | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, First Busey implemented Jack Henry Banking SilverLake as its Core Banking platform for Busey Bank and holding company First Busey Corporation, deploying the application to replace CSI NuPoint and to consolidate core processing across its Champaign, Illinois operations. The implementation intent emphasized scale and an open architecture, aligning the bank with a platform positioned to support continued growth across retail and commercial banking functions.
The Jack Henry Banking SilverLake deployment focused on core banking capabilities typical of the Core Banking category, including account and deposit servicing, loan servicing, payments orchestration, and transaction processing. Configuration work prioritized extensible APIs and integration-ready interfaces, enabling standardized service layers and operational workflows to be implemented across teller, online banking, and back office operations.
Integration design leveraged Jack Henry's advanced API network to enable connectivity between the SilverLake core and external channel systems and data services, supporting the bank's investment in integrated technology platforms and strategic process improvements. Operational coverage included corporate and retail banking business functions, with the architecture intended to provide options to scale functionality and onboard additional integrations over time.
Governance and rollout emphasized process standardization and ongoing platform investment, reflecting First Busey leadership goals to elevate customer experience and position the bank for growth. First Busey noted that the Jack Henry Banking SilverLake System provides the open architecture and sophisticated connectivity necessary to better serve customers now and in the future.
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Loan Management | ERP Services and Operations |
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2021 | 2021 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2005 | 2005 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Audio Video and Web Conferencing | Collaboration |
|
2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
|
2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
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Application Performance Management | ITSM |
|
2017 | 2017 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
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Project Portfolio Management | PPM |
|
2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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Treasury Management | TRM |
|
2021 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at First Busey
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by First Busey Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD First Busey Technographics
First Busey is a Banking and Financial Services organization based in United States,
with around 1464 employees and annual revenues of $441.0 million.
First Busey operates a diverse technology stack with applications such as
Emburse Enterprise, Gallup Q12 and Jack Henry Banking SilverLake,
covering areas like Expense Management, Employee Engagement and Core Banking.
First Busey has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Emburse, Gallup and Jack Henry & Associates.
First Busey recently adopted applications including
Gallup Q12 in 2021, MeridianLink Consumer (ex LoansPQ) in 2021 and DocuSign eSignature in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of First Busey’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates First Busey’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete First Busey technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.