First Hospitality Group, Inc
222 W. Adams Street Suite 400,
Chicago, 60606, IL,
United States
Chicago, 60606, IL,
United States
1 312-638-2300
Leisure and Hospitality
First Hospitality Group, Inc Technographics
First Hospitality Group, Inc Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by First Hospitality Group, Inc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 First Hospitality Group, Inc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that First Hospitality Group, Inc has purchased the following applications: BirchStreet AP 3-Way Auto-Match for AP Automation in 2013, UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) for Absence and Leave Management in 2015, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems First Hospitality Group, Inc is running and its propensity to invest more and deepen its relationship with BirchStreet Systems , UKG , CheckR or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing First Hospitality Group, Inc revenues, which have grown to $350.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for First Hospitality Group, Inc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
First Hospitality Group, Inc Tech Stack and Enterprise Applications
First Hospitality Group, Inc ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| BirchStreet Systems | Legacy | BirchStreet AP 3-Way Auto-Match | AP Automation | ERP | n/a | 2013 | 2013 |
In 2013, First Hospitality Group, Inc implemented BirchStreet AP 3-Way Auto-Match as part of a broader cloud-based procure-to-pay deployment across its portfolio of 51 properties. The deployment incorporated the BirchStreet AP 3-Way Auto-Match application within the AP Automation category to address brand compliance, centralized purchasing visibility, and management of a large development pipeline.
FHG selected a combination of eProcurement and Accounts Payable modules, including eProcurement with supplier catalogs and easy ordering, Advanced Approval Workflow for multi-level routing and purchase order approvals, and Checkbook Drilldown for line item access and transaction-level business intelligence. The AP 3-Way Auto-Matching capability was configured to reconcile purchase orders, receiving documents, and supplier invoices, enabling automated match logic and exception routing for non-matching transactions.
The implementation integrated with Avendra procurement services and programs to enforce compliance with preferred suppliers, program pricing, and rebate capture, leveraging the Avendra-BirchStreet strategic partnership and integration. Operational scope covered corporate procurement and property-level food and beverage purchasing across FHGs national United States footprint, aligning PO issuance, receiving and invoice processing between corporate and on-property workflows.
Governance was restructured around system-driven workflows, using Advanced Approval Workflow to formalize approval chains and the BirchStreet AP 3-Way Auto-Match process to reduce manual invoice handling and control off-program spend. First Hospitality Group stated intended outcomes of minimizing labor intensive processes, saving time, and increasing efficiency, control, visibility and profitability through the AP Automation and procure-to-pay configuration.
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First Hospitality Group, Inc HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) | Absence and Leave Management | HCM | n/a | 2015 | 2015 |
In 2015, First Hospitality Group, Inc implemented UKG Workforce Central Absence Manager. The deployment used UKG Workforce Central Absence Manager, categorized as Absence and Leave Management, within a Kronos Workforce Central 8.1 HRIS footprint supporting a workforce of approximately 2,000 employees in the hospitality business.
The implementation included configuration and operational support for core Workforce Central modules, explicitly Time and Attendance, Absence Management, Benefits Management, Payroll/HR, and Talent/Recruiting. Absence workflows were configured to align with timekeeping and payroll processes, supporting standard leave request, approval, and accrual calculations typical of an Absence and Leave Management application.
Integrations were executed within the Kronos Workforce Central suite, aligning absence records with Payroll/HR and Time and Attendance modules to maintain a single source of employee time and leave data. Operational coverage focused on HR operations, payroll processing, and manager-level approval workflows to ensure consistent absence administration across the organization.
Governance and operational ownership rested with a centralized HRIS System Administrator for Kronos Workforce Central 8.1, responsible for new implementations, upgrades, vendor management, user education, and process improvement. Change control and user training were emphasized as ongoing activities to sustain the Absence and Leave Management configuration and to coordinate upgrades and vendor interactions.
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BackGround Screening | HCM |
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2021 | 2021 |
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Core HR | HCM |
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2015 | 2015 |
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Payroll | HCM |
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2015 | 2015 |
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Time and Attendance | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2015 | 2015 |
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First Hospitality Group, Inc Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, First Hospitality Group, Inc implemented Microsoft 365 as its primary Collaboration platform. The company of approximately 2,000 employees uses Microsoft 365 across corporate functions and publicly surfaces Microsoft 365 resources on its website, indicating an outward-facing footprint for cloud collaboration artifacts.
The Microsoft 365 deployment centers on core collaboration capabilities typical of the Collaboration category, including Exchange Online for email, SharePoint Online for document management and intranet content, Microsoft Teams for persistent chat and meetings, and OneDrive for individual file storage. Configuration signals point to standard tenant-based architecture with centralized administration, role based access controls, and tenant-level policies to manage mailbox and document lifecycles.
Operational coverage spans corporate departments that support property operations and guest services, with Microsoft 365-hosted assets referenced on the company website. Identity and access controls are consistent with a cloud identity model, leveraging Azure Active Directory patterns for single sign-on and centralized user provisioning, while SharePoint and Teams handle team collaboration and content sharing workflows.
Governance emphasizes information governance and policy enforcement at the tenant level, with workflow changes to support collaborative document approvals and cross-department communications. Microsoft 365 is positioned as the Collaboration backbone for First Hospitality Group, Inc, enabling unified messaging, content management, and team collaboration across its corporate landscape.
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Collaboration | Collaboration |
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2021 | 2021 |
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First Hospitality Group, Inc CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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First Hospitality Group, Inc IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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First Hospitality Group, Inc CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at First Hospitality Group, Inc
| First Name | Last Name | Title | Function | Department | Phone | |
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CHRO | CXO | HR | |
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CFO | CXO | Finance | |
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Senior Director of Information Technology | Director | IT | |
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COO | CXO | Finance | |
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Director of Payroll | Director | Finance | |
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HRIS IT Manager | Manager | HR | |
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General Counsel | CXO | Finance | |
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Human Resources Manager | Manager | HR | |
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Director Human Resources Information Technology | Director | HR | |
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Apps Being Evaluated by First Hospitality Group, Inc Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from First Hospitality Group, Inc IT executives and key decision makers. This section highlights First Hospitality Group, Inc's latest recorded technology evaluations, including ADP Lyric Workforce Management for Workforce Management on 2025-08-14. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the First Hospitality Group, Inc digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-08-14 | First Hospitality Group, Inc | Evaluated | ADP | ADP Lyric Workforce Management | Workforce Management | HCM |
FAQ - APPS RUN THE WORLD First Hospitality Group, Inc Technographics
First Hospitality Group, Inc is a Leisure and Hospitality organization based in United States,
with around 2000 employees and annual revenues of $350.0 million.
First Hospitality Group, Inc operates a diverse technology stack with applications such as
BirchStreet AP 3-Way Auto-Match, UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) and Microsoft 365,
covering areas like AP Automation, Absence and Leave Management and Collaboration.
First Hospitality Group, Inc has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as BirchStreet Systems, UKG and Microsoft.
First Hospitality Group, Inc recently adopted applications including
CheckR in 2021, CodeTwo Email Signatures in 2021 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of First Hospitality Group, Inc’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates First Hospitality Group, Inc’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete First Hospitality Group, Inc technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.