East Lansing, 48823, MI,
United States
First National Bank of America Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by First National Bank of America and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 First National Bank of America employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that First National Bank of America has purchased the following applications: MeridianLink Consumer (ex LoansPQ) for Loan Management in 2019, OnBase BPM for Process Mining in 2019, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems First National Bank of America is running and its propensity to invest more and deepen its relationship with MeridianLink , Hyland , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing First National Bank of America revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for First National Bank of America intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MeridianLink | Legacy | MeridianLink Consumer (ex LoansPQ) | Loan Management | ERP Services and Operations | n/a | 2019 | 2019 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hyland | Legacy | OnBase BPM | Process Mining | Analytics and BI | n/a | 2019 | 2019 |
In 2019 First National Bank of America implemented OnBase BPM to extend its OnBase enterprise information platform and address gaps in loan document tracking. The bank had originally moved to the OnBase enterprise information platform in late 2016 with Keymark after operating with an unsupported and aging DART environment, and the 2019 OnBase BPM deployment focused on delivering process-level visibility across loan origination, purchase and servicing workflows.
OnBase BPM was configured to classify and organize documents into proper document types, support case management and workflow orchestration for loan packages, and prepare records for compliance auditing. The deployment implemented OnBase BPM as a Process Mining solution to provide process discovery and end to end process visibility, aligning Hyland workflow controls with document classification and routing capabilities.
The implementation consolidated document tracking that had relied on DART components into the OnBase platform and integrated with the bank's existing OnBase document repositories and records processes. Operational coverage targeted loan operations, records management and servicing functions, with workflow configurations applied to track documents from booking through servicing and to maintain audit trails for loan packages.
Governance changes formalized document typing, standardized packaging of loan files and introduced workflow controls managed by the records department under records department manager Jon Hinsman. The OnBase BPM deployment addressed the bank's stated need to organize documents into proper types and to track loans as packages through booking and servicing, reducing dependence on unsupported DART components.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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Content Management | Content Management |
|
2019 | 2019 |
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Digital Signing | Content Management |
|
2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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IT Service Management | ITSM |
|
2017 | 2017 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2017 | 2017 |
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Endpoint Management | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
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