First National Bank of Omaha
1620 Dodge Street, Stop Code 3089,
Omaha, 68102, NE,
United States
Omaha, 68102, NE,
United States
1 402-602-3021
Banking and Financial Services
First National Bank of Omaha Technographics
First National Bank of Omaha Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by First National Bank of Omaha and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4500 First National Bank of Omaha employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that First National Bank of Omaha has purchased the following applications: Deluxe Receivables360+ for AR Automation in 2020, ARCHIBUS by Eptura for Facility Management in 2025, ICE Mortgage Black Knight Actionable Intelligence Platform for Analytics and BI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems First National Bank of Omaha is running and its propensity to invest more and deepen its relationship with Deluxe Corp. , Eptura , ICE Mortgage Technology or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing First National Bank of Omaha revenues, which have grown to $1.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for First National Bank of Omaha intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
First National Bank of Omaha Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Deluxe Corp. | Legacy | Deluxe Receivables360+ | AR Automation | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, First National Bank of Omaha implemented Deluxe Receivables360+, an AR Automation solution. Deluxe cites FNBO as a reseller and user of Deluxe Lockbox services, noting use of lockbox and Remote Deposit Capture capabilities to improve efficiency for business customers and to enable reselling of RDC and lockbox products in the United States.
The deployment centers on receivables management and lockbox processing workflows typical of AR Automation, with Deluxe Receivables360+ providing electronic lockbox item ingestion, image capture support from RDC, data extraction for posting, and automated cash application routines with exception routing for treasury operations. Configuration emphasis is on automating remittance processing and reducing manual posting, while supporting image and data feeds that align with bank treasury and commercial deposit intake processes.
Integration signals documented by Deluxe explicitly include Deluxe Lockbox services and reseller enablement for RDC and lockbox product lines, and the connection to Receivables360+ cash application modules is inferred from FNBO’s use of Deluxe receivables services rather than directly stated. Operational scope covers finance and treasury functions and resale channels for business customers in the United States, with rollout and governance implicitly focused on standardized lockbox handling and reseller processes to support bank and client workflows.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Eptura | Legacy | ARCHIBUS by Eptura | Facility Management | ERP Services and Operations | n/a | 2025 | 2025 |
In 2025, First National Bank of Omaha expanded its deployment of ARCHIBUS by Eptura to centralize Facility Management across its corporate portfolio. The bank cited ongoing growth, a shift from leased to owned property, and increasing facility accountability as drivers for broadening use of ARCHIBUS by Eptura across its estate of 197 buildings, roughly 4 million square feet, 2,500 parking spaces and more than 356 active lease profiles serving 5,000 employees across Nebraska, Colorado, Illinois, Iowa, Kansas, South Dakota and Texas.
The implementation emphasizes core Facility Management modules, including Real Property and Lease Management, Space Management, Strategic Space Planning, Building Operations Management, Furniture and Equipment Management, and the Smart Client for AutoCAD and Revit. ARCHIBUS by Eptura is configured to support preventive and on demand maintenance workflows, capital project tracking, work order management, occupancy and space forecasting surveys, and warehouse transactions for furniture and equipment, with Web Central providing a unified web portal for internal users.
Integrations and platform architecture reflect an open approach, the Smart Client for AutoCAD and Revit links facilities data to CAD and BIM drawings, and an Archibus iPhone solution streamlines maintenance dispatch and fulfillment. First National leverages a corporate intranet Web Central portal for service requests, capital project requests, maintenance fulfillment and survey collection, and the bank has worked with its business partner JLL to develop custom applications that extend Archibus core capabilities.
Governance and operational change centralized previously disparate facility processes under the FNBI service group, which now manages building assets, space, capital projects, preventive maintenance, parking management, employee location and emergency contact records, artwork inventory and service contracts. Reported outcomes from the extended ARCHIBUS by Eptura implementation include improved decision support, more than 95 percent occupancy accuracy month to month, a reported 120,000 plus annual operating efficiency gain, and an ability to move to a monthly rent cycle due to increased operational efficiencies.
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Loan Management | ERP Services and Operations |
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2021 | 2021 |
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Loan Management | ERP Services and Operations |
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2021 | 2021 |
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Loan Management | ERP Services and Operations |
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2021 | 2021 |
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Loan Management | ERP Services and Operations |
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2021 | 2022 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ICE Mortgage Technology | Legacy | ICE Mortgage Black Knight Actionable Intelligence Platform | Analytics and BI | Analytics and BI | n/a | 2021 | 2021 |
In 2021, First National Bank of Omaha implemented ICE Mortgage Black Knight Actionable Intelligence Platform alongside Black Knight’s MSP loan servicing system, Customer Service, Servicing Digital and Loss Mitigation solutions. The deployment covered end-to-end mortgage servicing for first mortgages, home equity loans and lines of credit, consolidating servicing workflows on a single servicing backbone and positioning the ICE Mortgage Black Knight Actionable Intelligence Platform within the bank’s analytics stack.
The implementation included MSP as the core servicing engine, Customer Service for a unified agent UI, Servicing Digital for customer-facing web and mobile interactions, the Actionable Intelligence Platform for proactive analytics, and a Loss Mitigation module to support retention and liquidation workflows. The ICE Mortgage Black Knight Actionable Intelligence Platform is positioned as an Analytics and BI capability that delivers strategic, proactive and actionable analytics to guide servicing decisions and operational prioritization.
Customer Service was integrated with MSP and Servicing Digital to provide customer care representatives a holistic, graphical view of loan, home and neighborhood data and a real-time view of what borrowers see on mobile. Operational scope emphasized customer care and home mortgage servicing functions, enabling representatives to respond to borrower inquiries with contextual insights and to surface payment and refinance options through the digital channel.
Governance and process changes centered on analytics-driven decisioning, with the Actionable Intelligence Platform routing prioritized actions to the right users at the right time and Loss Mitigation standardizing industry retention and liquidation workouts. Explicitly stated outcomes include improved customer experience, support for growth objectives and strengthened regulatory compliance, along with more productive borrower conversations and deeper consumer engagement through the combined servicing and digital channel capabilities.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2018 | 2018 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2020 | 2020 |
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Customer Engagement | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2018 | 2018 |
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Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Portfolio and Investment Management | Investment Management |
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2003 | 2003 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Robotic Process Automation | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Servers, Storage and Networking | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
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2025 | 2025 |
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2024 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at First National Bank of Omaha
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by First National Bank of Omaha Executives
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FAQ - APPS RUN THE WORLD First National Bank of Omaha Technographics
First National Bank of Omaha is a Banking and Financial Services organization based in United States,
with around 4500 employees and annual revenues of $1.50 billion.
First National Bank of Omaha operates a diverse technology stack with applications such as
Deluxe Receivables360+, ARCHIBUS by Eptura and ICE Mortgage Black Knight Actionable Intelligence Platform,
covering areas like AR Automation, Facility Management and Analytics and BI.
First National Bank of Omaha has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Deluxe Corp., Eptura and ICE Mortgage Technology.
First National Bank of Omaha recently adopted applications including
ARCHIBUS by Eptura in 2025, Prove Pre-Fill in 2025 and Pindrop Pulse in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of First National Bank of Omaha’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates First National Bank of Omaha’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete First National Bank of Omaha technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.