First US Bank
3291 US-280 Suite 100,
Birmingham, 35243, AL,
United States
Birmingham, 35243, AL,
United States
1 205-582-1200
Banking and Financial Services
First US Bank Technographics
First US Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by First US Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 First US Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that First US Bank has purchased the following applications: Jack Henry Banking SilverLake for Core Banking in 2017, Microsoft 365 for Collaboration in 2020, Banno CMS for Content Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems First US Bank is running and its propensity to invest more and deepen its relationship with Jack Henry & Associates , Microsoft , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing First US Bank revenues, which have grown to $22.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for First US Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
First US Bank Tech Stack and Enterprise Applications
First US Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jack Henry & Associates | Legacy | Jack Henry Banking SilverLake | Core Banking | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, First US Bank implemented Jack Henry Banking SilverLake as its Core Banking platform to support branch retail and lending operations. The deployment emphasized branch-level use in Knoxville, Tennessee with operational coverage extending to a Virginia branch, and daily use by frontline staff including a Banking Center Manager and a Retail Loan Officer overseeing a three person team.
Configuration and functional scope centered on loan processing and deposit workflows, leveraging Jack Henry loan processing software and the SilverLake Experience for end to end consumer lending. The platform supported processing of HELOCs, land purchase loans, auto loans, unsecured loans, farm equipment loans, CD secured loans, mortgage lien releases, and UCC lien releases, reflecting a full loan lifecycle and customer account maintenance capability within the Core Banking environment.
Documented integrations and operational touch points include CRM approval software used in lending workflows, plus standard office productivity integrations such as Outlook and Excel for daily communications and reporting. Operational coverage encompassed daily loan origination, servicing, branch customer engagements, and administrative processing across the Knoxville and Virginia branches.
Governance of the implementation was executed at the branch level, where the Banking Center Manager managed schedules, hiring, training, and onboarding to operationalize platform workflows. First US Bank staff used Jack Henry Banking SilverLake to administer retail lending and deposit processes and to support meeting yearly branch lending and deposit goals through configured approval and servicing procedures.
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Loan Management | ERP Services and Operations |
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2017 | 2017 |
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First US Bank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020 First US Bank implemented Microsoft 365 as its primary Collaboration platform. The deployment is evident on the bank website and reflects an enterprise SaaS tenancy of Microsoft 365 supporting core productivity and communication workflows.
The Microsoft 365 implementation for First US Bank surfaces typical Collaboration capabilities, including Exchange Online for email, SharePoint Online and OneDrive for document management and file sync, and Microsoft Teams for real time collaboration and meetings. Configuration emphasis is consistent with small to mid sized banking operations, focusing on mailbox provisioning, SharePoint site architecture, Teams channel structuring, and identity integrated access controls within the Microsoft 365 service model.
Operational coverage spans corporate office and branch facing functions, where Microsoft 365 is used for internal communications, document collaboration, and staff productivity across retail banking and back office teams. Governance appears oriented to tenant level policy controls, role based access configuration, and centralized content management to support compliance and operational workflows under the Microsoft 365 Collaboration footprint.
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First US Bank Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jack Henry & Associates | Legacy | Banno CMS | Content Management | Content Management | n/a | 2021 | 2021 |
In 2021 First US Bank implemented Banno CMS from Jack Henry & Associates to power the public website at fusb.com. The deployment centralized page templates, content authoring, and publishing workflows using Banno CMS, aligning web content operations with the bank's marketing and digital channel needs. The project focused on content lifecycle management, editorial roles and permissions, and site structure to streamline online product and branch information.
The Content Management implementation is managed by the bank's marketing and digital teams, who use the platform for campaign pages, news updates, and customer facing service information. No external system integrations are explicitly stated in the available source, so integrations beyond the website layer are not identified. Governance emphasizes editorial workflows and permissions to control publishing across the bank's web presence.
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First US Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2021 | 2021 |
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First US Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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First US Bank Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Retirement Recordkeeping | Professional Services |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at First US Bank
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by First US Bank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from First US Bank IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the First US Bank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD First US Bank Technographics
First US Bank is a Banking and Financial Services organization based in United States,
with around 150 employees and annual revenues of $22.0 million.
First US Bank operates a diverse technology stack with applications such as
Jack Henry Banking SilverLake, Microsoft 365 and Banno CMS,
covering areas like Core Banking, Collaboration and Content Management.
First US Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Jack Henry & Associates and Microsoft.
First US Bank recently adopted applications including
American TCS Retirement Recordkeeping in 2022, Banno CMS in 2021 and Hubspot Marketing Automation in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of First US Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates First US Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete First US Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.