FIS Global India
402, I Park, Plot No. 15, Phase IV,
Gurugram, 122016,
India
Gurugram, 122016,
India
91 1243-927500
Professional Services
FIS Global India Technographics
FIS Global India Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by FIS Global India and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 FIS Global India employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that FIS Global India has purchased the following applications: Worldpay for Payment Processing in 2020, Mercer Darwin Benefits (formerly Thomsons Online Benefits) for Benefits Administration in 2023, Adobe Connect for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems FIS Global India is running and its propensity to invest more and deepen its relationship with WorldPay , Mercer , Peoplefluent or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing FIS Global India revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for FIS Global India intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
FIS Global India Tech Stack and Enterprise Applications
FIS Global India ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| WorldPay | Legacy | Worldpay | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, FIS Global India implemented Worldpay for Payment Processing on its corporate website. The Worldpay deployment was provisioned to handle online merchant payments and checkout processing for FIS Global India web properties, establishing a clear Company Worldpay Payment Processing Business Function relationship for web-based transactions.
The Worldpay implementation centers on payment gateway and hosted checkout capabilities integrated into the site front end, using tokenization and hosted payment forms to reduce card data exposure. Functional coverage aligns with standard Payment Processing workflows, including real time authorization and capture, refunds and voids, and merchant settlement orchestration managed through Worldpay configuration and dashboards.
Operational scope is focused on e-commerce and merchant acquiring functions supporting finance and customer service touchpoints for the India site. Governance considerations include centralized payment configuration, reconciliation and settlement workflows, and adherence to payment card security controls such as PCI DSS as part of operating Worldpay in a web checkout environment.
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FIS Global India HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mercer | Legacy | Mercer Darwin Benefits (formerly Thomsons Online Benefits) | Benefits Administration | HCM | n/a | 2023 | 2023 |
In 2023, FIS Global India implemented Mercer Darwin Benefits (formerly Thomsons Online Benefits) for Benefits Administration. The deployment centralized employee benefits administration for FIS Global India, aligning People Office and HR operations for a 600 employee organization across all FIS India locations and legal entities.
The Mercer Darwin Benefits implementation covered core benefits administration modules and workflows, including enrollment and selection windows administered through the Darwin Benefits Portal, group health insurance and mediclaim administration, group personal accident, group term life, deposit linked insurance, National Pension Scheme administration, employee wellness programming, employee assistance program and Virgin Pulse challenge management, and Sodexo meal card invoicing and payments. Configuration work emphasized enrollment management, benefits elections, policy endorsement tracking, claims intake coordination and maintenance of audit ready records, MIS and trackers to support ongoing BAU calendars and seasonal open enrollment events.
Operational integrations and handoffs were scoped explicitly with insurance brokers, third party administrators and insurers, and with internal Finance for premium invoicing and remittance. The implementation established routine data sharing of monthly enrollment and endorsement data to insurers and TPAs, and incorporated vendor SOWs and SOPs into the Darwin Benefits operational model to govern invoicing, claims submission through helpdesk workflows and policy endorsement receipt.
Governance was structured around weekly, monthly and quarterly stakeholder reviews to enforce SLA and MOU parameters, training for People Office team members, and ongoing collaboration between Benefits leadership, the insurance broker and consultants including Marsh India MMB for renewals. Operational responsibilities documented in SOWs and SOPs included calendar driven enrollment events, invoice and payment sequencing, audit readiness of endorsements and records, and escalation paths for employee queries and claim resolution.
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Recruiting | HCM |
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2018 | 2018 |
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FIS Global India Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, FIS Global India implemented Adobe Connect for Audio Video and Web Conferencing. The deployment uses Adobe Connect on the company public website to deliver live webcasts, client-facing webinars, and virtual instructor-led sessions, positioning the application as the primary Audio Video and Web Conferencing layer for external engagement.
Adobe Connect is configured to leverage standard conferencing capabilities including persistent meeting rooms, content and screen sharing, session recording, and attendee management, aligned with Audio Video and Web Conferencing functional workflows. The implementation is embedded in the public website to orchestrate event delivery and registration workflows, and the FIS Global India Adobe Connect Audio Video and Web Conferencing relationship supports client engagement and online training business functions across the company’s India operations.
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2015 | 2015 |
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FIS Global India Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2015 | 2015 |
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FIS Global India CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2022 | 2022 |
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Account Based Marketing, Sales Engagement | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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FIS Global India ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2020 | 2020 |
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FIS Global India TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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FIS Global India PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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FIS Global India IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Backup as a Service (BaaS) | IaaS |
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2014 | 2014 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Digital Workspace | IaaS |
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2011 | 2011 |
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IT Decision Makers and Key Stakeholders at FIS Global India
| First Name | Last Name | Title | Function | Department | Phone | |
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Vice President, IT Group Executive - Global Technology Office | VP | IT | |
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Senior Manager Database Administration | Manager | Operations | |
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Vice President - IT Infrastructure Operations | VP | IT | |
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Apps Being Evaluated by FIS Global India Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from FIS Global India IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the FIS Global India digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD FIS Global India Technographics
FIS Global India is a Professional Services organization based in India,
with around 600 employees and annual revenues of $100.0 million.
FIS Global India operates a diverse technology stack with applications such as
Worldpay, Mercer Darwin Benefits (formerly Thomsons Online Benefits) and Adobe Connect,
covering areas like Payment Processing, Benefits Administration and Audio Video and Web Conferencing.
FIS Global India has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as WorldPay, Mercer and Adobe Systems.
FIS Global India recently adopted applications including
Mercer Darwin Benefits (formerly Thomsons Online Benefits) in 2023, Zoom in 2022 and 6sense Account Engagement Platform in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of FIS Global India’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates FIS Global India’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete FIS Global India technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.