Flagstar Bank
102 Duffy Avenue,
Hicksville, 11801, NY,
United States
Hicksville, 11801, NY,
United States
1 516-683-4420
Banking and Financial Services
Flagstar Bank Technographics
Flagstar Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Flagstar Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6993 Flagstar Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Flagstar Bank has purchased the following applications: Coupa Invoice for AP Automation in 2019, Workday Benefits for Benefits Administration in 2013, NICE Actimize Investigation and Case Management for Case Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Flagstar Bank is running and its propensity to invest more and deepen its relationship with Coupa Software , Workday , Phenom or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Flagstar Bank revenues, which have grown to $2.58 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Flagstar Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Flagstar Bank Tech Stack and Enterprise Applications
Flagstar Bank ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Coupa Software | Legacy | Coupa Invoice | AP Automation | ERP | n/a | 2019 | 2019 |
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Expense Management | ERP |
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2017 | 2017 |
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Flagstar Bank HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Benefits | Benefits Administration | HCM | n/a | 2013 | 2014 |
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Candidate Relationship Management | HCM |
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2018 | 2018 |
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Core HR | HCM |
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2013 | 2014 |
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Payroll | HCM |
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2013 | 2014 |
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Recruiting Chatbot | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2013 | 2013 |
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Time and Attendance | HCM |
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2014 | 2014 |
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Workforce Management | HCM |
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2021 | 2021 |
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Flagstar Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NICE Actimize | Legacy | NICE Actimize Investigation and Case Management | Case Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Flagstar Bank implemented NICE Actimize Investigation and Case Management using NICE Actimize Suspicious Activity Monitoring SAM9 and ActOne investigation and case management modules to modernize AML and fraud investigation workflows in the United States. The deployment targeted Flagstar's finance and compliance functions and focused on automating alert triage and investigation orchestration, configuring case creation from SAM9 alerts into ActOne for structured investigation processing. NICE Actimize Investigation and Case Management was configured to support investigator assignment, evidence aggregation, case templates, workflow automation, and audit tracking, with an architectural emphasis on centralized investigation workflow and role based access for compliance analysts.
ActOne provided structured investigation workflows and configurable case templates while SAM9 delivered AML detection and alert generation that populated the case queue. Operational coverage was concentrated on AML and fraud investigations within Flagstar's US operations and compliance teams, aiming to reduce investigation time, increase automation, and improve alert handling and investigator workflows. Governance and process changes standardized escalation paths, documentation requirements, and audit trails to align case handling with the new system and regulatory review processes.
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Core Banking | ERP Services and Operations |
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2019 | 2019 |
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Core Banking | ERP Services and Operations |
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2019 | 2020 |
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Core Banking | ERP Services and Operations |
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2023 | 2023 |
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Core Banking | ERP Services and Operations |
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2009 | 2010 |
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Digital Banking | ERP Services and Operations |
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2020 | 2021 |
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Lease Management | ERP Services and Operations |
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2020 | 2020 |
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Loan Management | ERP Services and Operations |
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2018 | 2018 |
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Loan Management | ERP Services and Operations |
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2020 | 2020 |
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Loan Management | ERP Services and Operations |
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2023 | 2023 |
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Flagstar Bank AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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ML and Data Science Platforms | AI Development |
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2021 | 2021 |
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Flagstar Bank AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2016 | 2016 |
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Flagstar Bank Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2016 | 2018 |
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Analytics and BI | Analytics and BI |
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2021 | 2021 |
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Analytics and BI | Analytics and BI |
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2022 | 2022 |
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Analytics and BI | Analytics and BI |
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2021 | 2021 |
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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Flagstar Bank Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2021 | 2021 |
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Flagstar Bank Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2019 | 2019 |
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Contract Lifecycle Management | Content Management |
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2019 | 2019 |
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Digital Asset Management | Content Management |
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2019 | 2019 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Enterprise Content Management | Content Management |
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2019 | 2019 |
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Intelligent Document Processing | Content Management |
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2019 | 2019 |
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Flagstar Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2013 | 2013 |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2020 | 2020 |
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Flagstar Bank EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2021 | 2022 |
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Financial Consolidation and Close | EPM |
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2006 | 2006 |
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Flagstar Bank ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Flagstar Bank Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2015 | 2015 |
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Supplier Relationship Management | Procurement |
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2015 | 2015 |
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Flagstar Bank SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2020 | 2020 |
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Flagstar Bank TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2018 | 2018 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Risk Management | TRM |
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2022 | 2022 |
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Flagstar Bank PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Migration | PaaS |
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2021 | 2021 |
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Robotic Process Automation | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Flagstar Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Flagstar Bank CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Flagstar Bank Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Video Security Cameras | Physical Security |
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2009 | 2009 |
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Video Surveillance System | Physical Security |
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2009 | 2009 |
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Video Surveillance System | Physical Security |
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2009 | 2009 |
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IT Decision Makers and Key Stakeholders at Flagstar Bank
| First Name | Last Name | Title | Function | Department | Phone | |
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Executive Vice President, Chief Human Resources Officer | CXO | HR | |
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Senior Vice President, Director of Compensation | Director | HR | |
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Director of Human Resources Business Partners | Director | HR | |
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Director Human Resources | Director | HR | |
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First Vice President, MIS & Analytics Director, Community Banking | Director | Finance | |
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AVP - Senior Business Intelligence Architect | VP | IT | |
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EVP - Director of Corporate MIS & Analytics | Director | Finance | |
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Executive Vice President, Chief Financial Officer | CXO | Finance | |
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SVP Controller | VP | Finance | |
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Executive Vice President, Treasurer | VP | Finance | |
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Vice President - Senior Finance Business Partner | VP | Finance | |
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Vice President, Corporate MIS Reporting Manager | VP | IT | |
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Chief Accounting Officer | CXO | Finance | |
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First Vice President, Procurement Department | VP | Procurement | |
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Chief Information Officer | CXO | IT | |
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Executive Vice President, Chief Human Resources Officer | CXO | HR | |
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VP of Finance | VP | Finance | |
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Vice President Strategic Sourcing | VP | Procurement | |
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Assistant Vice President, Procurement Manager | VP | Procurement | |
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Executive Vice President & Chief Financial Officer | CXO | Finance | |
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Executive Vice President and President of Mortgage | VP | Finance | |
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First Vice President - Director of HRIS | Director | HR | |
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AVP, Customer Experience Manager | VP | Customer Service | |
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Senior Vice President Customer Engagement | VP | Customer Service | |
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VP, Brand and Customer Experience Leader | VP | Customer Service | |
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Senior Vice President/ Chief Tax Officer | CXO | Finance | |
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1st VP, Director of Tax Provision & Compliance | Director | Finance | |
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Tax Manager | Manager | Finance | |
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EVP / CIO of Mortgage Lending | CXO | IT | |
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EVP Chief Lending Officer | CXO | Finance | |
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Executive Vice President and Chief Compliance Officer | CXO | Finance | |
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Director of Recruiting | Director | HR | |
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AVP, Recruiting Lead | VP | HR | |
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EVP, Chief Human Resources Officer | CXO | HR | |
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SVP / CIO of Mortgage Servicing | VP | IT | |
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CIO - Mortgage | CXO | IT | |
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Vice President & Manager of Systems Administration & Client Communications | VP | IT | |
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Commercial Loan Servicing Manager, VP | Manager | Finance | |
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IT Operations Manager | Manager | IT | |
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EVP, Mortgage Operations Director | Director | Finance | |
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Servicing Loan Transfer Lead | Manager | Operations | |
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Internal Audit Data Analytics Director | Director | IT | |
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Director, Financial Crimes Model & Data Analytics | Director | IT | |
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Vice President - Enterprise Data Management & Analytics | VP | IT | |
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Chief Human Resources Officer | CXO | HR | |
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Vice President, HR Project Manager Sr | VP | HR | |
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First Vice President, Senior HRIS Manager | VP | HR | |
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Vice President Talent | VP | HR | |
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Vice President/Director Human Resources | VP | HR | |
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Compensation Director | Director | HR | |
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Payroll Manager | Manager | HR | |
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Sr. Salesforce Administrator | Manager | Marketing | |
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SVP, Chief Information Security Officer | CXO | IT | |
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Assistant Security Manager- Investigations & Physical Security | Manager | Operations | |
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Corporate Security Manager | Manager | Operations | |
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EVP and CIO | CXO | IT | |
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RPA Application Developer Lead | Non Manager | IT | |
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CIO - Community Banking | CXO | IT | |
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Apps Being Evaluated by Flagstar Bank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Flagstar Bank IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Flagstar Bank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Flagstar Bank Technographics
Flagstar Bank is a Banking and Financial Services organization based in United States,
with around 6993 employees and annual revenues of $2.58 billion.
Flagstar Bank operates a diverse technology stack with applications such as
Coupa Invoice, Workday Benefits and NICE Actimize Investigation and Case Management,
covering areas like AP Automation, Benefits Administration and Case Management.
Flagstar Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Coupa Software, Workday and NICE Actimize.
Flagstar Bank recently adopted applications including
FIS Systematics in 2023, AFSVision in 2023 and Palantir Foundry in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Flagstar Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Flagstar Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Flagstar Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.