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FNP E Retail
Location
75P, Sector-44, Gurgaon, Gurgaon Sector 45, Sector -45,
Haryana, 122003,
India
Website
https://www.fnp.com/
Phone
91-11-26802680
Artw industry
Retail
Employee
Revenue

FNP E Retail Technographics

FNP E Retail Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by FNP E Retail and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 FNP E Retail employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that FNP E Retail has purchased the following applications: Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI in 2022, Slack Connect for Collaboration in 2022, SaleAssist.Ai VidSell for eCommerce in 2024 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems FNP E Retail is running and its propensity to invest more and deepen its relationship with Freshworks , Zendesk , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing FNP E Retail revenues, which have grown to $320.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for FNP E Retail intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

FNP E Retail Tech Stack and Enterprise Applications

FNP E Retail AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Freshworks Legacy Freshdesk Messaging (Formerly Freshchat) Chatbots and Conversational AI AI-Powered Application n/a 2022 2022
Chatbots and Conversational AI AI-Powered Application 2017 2017
FNP E Retail Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Slack Connect Collaboration Collaboration n/a 2022 2022
Collaboration Collaboration 2015 2015
FNP E Retail eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SaleAssist.Ai Legacy SaleAssist.Ai VidSell eCommerce eCommerce n/a 2024 2024
In 2024, FNP E Retail implemented SaleAssist.Ai VidSell on its customer-facing website, deploying the application within its eCommerce environment. SaleAssist.Ai VidSell is embedded into the public site to enable video-driven commerce capabilities across product and category pages, supporting online merchandising and customer engagement for FNP E Retail in India. The implementation centers on SaleAssist.Ai VidSell's video player and shoppable overlay capabilities, configured to tag SKUs inside video assets, surface product metadata, and enable in-video add to cart and checkout handoffs. Configuration work emphasized client-side embedding into the website DOM, content management workflows for video assets, and alignment with FNP E Retail's product catalog and pricing feeds, alongside eventing for analytics and conversion tracking. Operational scope covered digital merchandising, marketing, and customer experience teams, with governance established around video asset approvals, product tagging standards, and staged rollout across prioritized categories. The deployment focuses on content to commerce orchestration within the eCommerce stack, enabling merchandising teams to publish shoppable video experiences while preserving existing checkout and order management flows.
FNP E Retail CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Data Platform CRM 2019 2019
Customer Experience CRM 2017 2017
Customer Experience CRM 2021 2021
Data Management Platform CRM 2020 2020
Digital Advertising Platform CRM 2016 2016
Marketing Analytics CRM 2021 2021
Marketing Automation CRM 2017 2017
Tag Management CRM 2017 2017
Tag Management CRM 2013 2013
Tag Management CRM 2022 2022
FNP E Retail ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2018 2018
IT Service Management ITSM 2023 2023
FNP E Retail PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2014 2014
FNP E Retail IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2024 2024
Content Delivery Network IaaS 2023 2023
Content Delivery Network IaaS 2014 2014
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2014 2014
FNP E Retail CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2024 2024

IT Decision Makers and Key Stakeholders at FNP E Retail

First Name Last Name Title Function Department Email Phone
No data found
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Apps Being Evaluated by FNP E Retail Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from FNP E Retail IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the FNP E Retail digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD FNP E Retail Technographics
FNP E Retail is a Retail organization based in India, with around 1500 employees and annual revenues of $320.0 million.
FNP E Retail operates a diverse technology stack with applications such as Freshdesk Messaging (Formerly Freshchat), Slack Connect and SaleAssist.Ai VidSell, covering areas like Chatbots and Conversational AI, Collaboration and eCommerce.
FNP E Retail has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Freshworks, Salesforce and SaleAssist.Ai.
FNP E Retail recently adopted applications including SaleAssist.Ai VidSell in 2024, Google Cloud Platform (GCP) in 2024 and Google Identity Platform in 2024, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of FNP E Retail’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates FNP E Retail’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete FNP E Retail technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.