Dubai, x,
United Arab Emirates
Emirates Flight Catering Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Emirates Flight Catering and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 11300 Emirates Flight Catering employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Emirates Flight Catering has purchased the following applications: Oracle Cloud HCM for Core HR in 2025, Unit4 Scanmarket (formerly Symfact) for Contract Lifecycle Management, Sourcing in 2016, Salesforce Sales Cloud for Sales Automation, CRM, Sales Engagement in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Emirates Flight Catering is running and its propensity to invest more and deepen its relationship with Oracle , UNIT4 , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Emirates Flight Catering revenues, which have grown to $800.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Emirates Flight Catering intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n/a | 2025 | 2025 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UNIT4 | Legacy | Unit4 Scanmarket (formerly Symfact) | Contract Lifecycle Management, Sourcing | Content Management | n/a | 2016 | 2016 |
In 2016, Emirates Flight Catering implemented Unit4 Scanmarket (formerly Symfact) to centralize sourcing and supplier lifecycle activities. Unit4 Scanmarket was deployed as a Contract Lifecycle Management,Sourcing solution to standardize procurement workflows across the catering supply chain in the United Arab Emirates.
The implementation used Scanmarket modules eRFx, eAuction and Supply Base Management to run sourcing events, execute auctions and onboard suppliers. Functional configuration centered on digital RFx creation and distribution, reverse auction orchestration, supplier prequalification and a governed supply base registry to maintain approved vendors and documentation.
Operational coverage included procurement and supply chain teams supporting Emirates Flight Catering's catering operations across the United Arab Emirates. The project embedded sourcing governance and structured supplier onboarding workflows and is documented in a Scanmarket customer case study, with the platform cited as enabling rapid reaction to COVID-era supply disruption.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Sales Cloud | Sales Automation, CRM, Sales Engagement | CRM | n/a | 2021 | 2021 |
|
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Tag Management | CRM |
|
2016 | 2016 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2019 | 2019 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
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Content Delivery Network | IaaS |
|
2020 | 2020 |
|
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Content Delivery Network | IaaS |
|
2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Endpoint Detection and Response (EDR) | CyberSecurity |
|
2024 | 2024 |
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