List of Unit4 Scanmarket (formerly Symfact) Customers
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Since 2010, our global team of researchers has been studying Unit4 Scanmarket (formerly Symfact) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Unit4 Scanmarket (formerly Symfact) for Contract Lifecycle Management, Sourcing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Unit4 Scanmarket (formerly Symfact) for Contract Lifecycle Management, Sourcing include: NatWest, a United Kingdom based Banking and Financial Services organisation with 56600 employees and revenues of $18.01 billion, ISS World, a Denmark based Professional Services organisation with 326483 employees and revenues of $12.29 billion, Grundfos, a Denmark based Manufacturing organisation with 20154 employees and revenues of $4.10 billion, University Of Cambridge United Kingdom, a United Kingdom based Education organisation with 11500 employees and revenues of $3.15 billion, London and Quadrant, a United Kingdom based Construction and Real Estate organisation with 3747 employees and revenues of $1.51 billion and many others.
Contact us if you need a completed and verified list of companies using Unit4 Scanmarket (formerly Symfact), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Emirates Flight Catering | Professional Services | 11300 | $800M | United Arab Emirates | UNIT4 | Unit4 Scanmarket (formerly Symfact) | Contract Lifecycle Management,Sourcing | 2016 | n/a |
In 2016, Emirates Flight Catering implemented Unit4 Scanmarket (formerly Symfact) to centralize sourcing and supplier lifecycle activities. Unit4 Scanmarket was deployed as a Contract Lifecycle Management,Sourcing solution to standardize procurement workflows across the catering supply chain in the United Arab Emirates.
The implementation used Scanmarket modules eRFx, eAuction and Supply Base Management to run sourcing events, execute auctions and onboard suppliers. Functional configuration centered on digital RFx creation and distribution, reverse auction orchestration, supplier prequalification and a governed supply base registry to maintain approved vendors and documentation.
Operational coverage included procurement and supply chain teams supporting Emirates Flight Catering's catering operations across the United Arab Emirates. The project embedded sourcing governance and structured supplier onboarding workflows and is documented in a Scanmarket customer case study, with the platform cited as enabling rapid reaction to COVID-era supply disruption.
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Grundfos | Manufacturing | 20154 | $4.1B | Denmark | UNIT4 | Unit4 Scanmarket (formerly Symfact) | Contract Lifecycle Management,Sourcing | 2024 | n/a |
Grundfos implemented Unit4 Scanmarket (formerly Symfact) in 2024 to support procurement sourcing workflows in the Contract Lifecycle Management,Sourcing category. The deployment centered on Unit4 Source-to-Contract by Scanmarket S2C modules for eRFx and eAuction to prequalify and competitively bid suppliers for office supplies and print materials.
The implementation configured eRFx workflows to collect detailed supplier information, including environmental profiles, and enabled side-by-side qualification across a large supplier set. The eRFx module was operationally linked to the eAuction capability so shortlisted suppliers and initial eRFx bids could be transferred into opening bids for dynamic online auctions. Functional capabilities implemented include supplier prequalification, qualitative scoring, bidding orchestration, and centralized documentation storage within the Unit4 Scanmarket platform.
Operational scope included category managers and global sourcing analysts at Grundfos, beginning with the office supplies and print materials category and with adoption signaled by colleagues planning further events. Process governance used a structured three step workflow, prequalification by eRFx, competitive eAuction, and a final face to face negotiation with the shortlisted suppliers, which standardized supplier selection and information retention. Reporting and event statistics provided visibility into supplier participation and auction dynamics, enabling faster decision cycles.
Results explicitly reported by Grundfos included time savings, completing a sourcing cycle in three weeks instead of three months, large savings against current prices, and a centralized repository for supplier information. The implementation of Unit4 Scanmarket (formerly Symfact) in 2024 delivered a repeatable sourcing pattern that preserved qualitative evaluation and price transparency within the Contract Lifecycle Management,Sourcing domain.
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ISS World | Professional Services | 326483 | $12.3B | Denmark | UNIT4 | Unit4 Scanmarket (formerly Symfact) | Contract Lifecycle Management,Sourcing | 2018 | n/a |
In 2018, ISS World implemented Unit4 Scanmarket (formerly Symfact) as a Contract Lifecycle Management,Sourcing platform. Unit4 lists ISS Facility Services as a Scanmarket customer and the vendor announcement indicates the adoption is oriented to support strategic sourcing, supplier management and contract lifecycle processes across its global facilities operations headquartered in Denmark.
The implementation of Unit4 Scanmarket centered on core Contract Lifecycle Management,Sourcing capabilities typical for the category, including strategic sourcing workflows, supplier onboarding and qualification, RFx and sourcing event orchestration, centralized contract authoring and repository, and contract obligation tracking and approval workflows. Configuration likely emphasized standardized sourcing templates, cataloging of supplier records, and role based access to support procurement, legal and facilities management users.
Operational coverage targeted ISS Facility Services procurement and supplier management across its global sites, with governance structured to centralize supplier data and enforce standardized sourcing and contract workflows. The deployment narrative emphasizes Unit4 Scanmarket as the application linking ISS procurement and contract management functions, enabling a unified Contract Lifecycle Management,Sourcing environment for facilities operations.
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Construction and Real Estate | 3747 | $1.5B | United Kingdom | UNIT4 | Unit4 Scanmarket (formerly Symfact) | Contract Lifecycle Management,Sourcing | 2023 | n/a |
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Banking and Financial Services | 56600 | $18.0B | United Kingdom | UNIT4 | Unit4 Scanmarket (formerly Symfact) | Contract Lifecycle Management,Sourcing | 2019 | n/a |
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Non Profit | 9000 | $321M | United States | UNIT4 | Unit4 Scanmarket (formerly Symfact) | Contract Lifecycle Management,Sourcing | 2023 | n/a |
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Non Profit | 200 | $30M | United States | UNIT4 | Unit4 Scanmarket (formerly Symfact) | Contract Lifecycle Management,Sourcing | 2024 | n/a |
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Education | 11500 | $3.2B | United Kingdom | UNIT4 | Unit4 Scanmarket (formerly Symfact) | Contract Lifecycle Management,Sourcing | 2025 | n/a |
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